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Team Ford
Edmonton, AB
2,008 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,008 Reviews of Team Ford
April 02, 2019
Was extremely frustrated, better now, I purchased a truck on March 16, 2019, I live about 250 km west of Edmonton. I have been waiting for Ghislaine to fax the paperwork to my insurance co I purchased a truck on March 16, 2019, I live about 250 km west of Edmonton. I have been waiting for Ghislaine to fax the paperwork to my insurance company as this is what she said that she was going to do, she also said that she would change over the registration.. I have emailed, no reply; phoned several times, no reply. I have left messages with two finance managers, no reply. I had to drive back in to the city and resign papers because they put the wrong VIN down. It seems as if they don't care, maybe they don't since they have their money and have made no effort to do what they said that they were going to do. I'm not sure what to do, with the price of gas I really don't want to drive back to Edmonton a third time to pick up paperwork that should have been given to me when I was there. UPDATE: I thank Rumeet for getting back to me on April 3rd; Rumeet had the papers faxed to the insurance company and the insurance was done up immediately. I asked about the registration that was supposed to be done, he said that it would be done and that Gislaine would call me the next morning, Again, nothing from Gislaine. On April 16th I spoke with Brooke and she completed the registration part. I do not think that the length of time to complete all of this is acceptable. Still waiting to receive my paperwork. Vic was excellent to deal with; Rob in accessories was a great help, as were Rumeet and Brooke. More
by NOT HAPPY
Employees Worked With
Gislaine Correia, Victor Kim, Brooke Erickson, Rob Pacholek, Rumeet Patel
March 28, 2019
Great service! I had a great experience dealing with Vic and Mitch. They were efficient, helpful and knowledgeable. I will definitely recommend this dealership, an I had a great experience dealing with Vic and Mitch. They were efficient, helpful and knowledgeable. I will definitely recommend this dealership, and specifically Vic and Mitch, to my friends and family! More
by Fordforlife
Employees Worked With
Victor Kim, Mitchell Ogorman
March 25, 2019
Girl Ford Thanks for the great experience at team ford. Victor wentbiut of his way to get a Nissan Rogue and a Ford Escape so we could drive it side by side wha Thanks for the great experience at team ford. Victor wentbiut of his way to get a Nissan Rogue and a Ford Escape so we could drive it side by side what a great ideal. Awesome customer service. Love my ford!! More
by Eeveedokidoki
Employees Worked With
Darpan Chhabra, Victor Kim
March 24, 2019
Racist staff Store staff made us wait and served a white woman who came in after us, even after she reminded them we were there first. Goes to show what kind of bu Store staff made us wait and served a white woman who came in after us, even after she reminded them we were there first. Goes to show what kind of business they are looking for. Will be filing a complaint with Ford and AMVIC More
by Bksrp
Employees Worked With
Gislaine Correia, Darpan Chhabra, Gus Dromparis, Piyush Goyal, Rochelle Dendys, Olga Gavrilov, Corey Dahlman, Corey Goodine
March 23, 2019
Happy Guy Great service from victor. He meet all my expectation. Found me the right car. Tha is for all the hard work. Highly recommend team Ford and go see vic Great service from victor. He meet all my expectation. Found me the right car. Tha is for all the hard work. Highly recommend team Ford and go see victor More
by Fryguy
Employees Worked With
Victor Kim
March 23, 2019
Awesome They answered any questions you had helped out with everything made sure it was done perfect all in all it was a good experience here They answered any questions you had helped out with everything made sure it was done perfect all in all it was a good experience here More
by Jared94
Employees Worked With
Rumeet Patel, Trace Thacker
March 23, 2019
Great experience with Chris and Rochelle I had an awesome and easy experience with Chris and Rochelle, both extremely friendly and personable. My first time purchasing from a dealership and I I had an awesome and easy experience with Chris and Rochelle, both extremely friendly and personable. My first time purchasing from a dealership and I couldn’t be more thrilled. Chris made me feel comfortable and set me up with something I can afford as well met all my needs. Rochelle was a huge help dealing with insurance/online banking and made sure I was ready to drive off the lot in my new f-150 with all my paper work in order. Definitely would recommend Team ford could not have asked for better customer service. More
by Dpearse10
Employees Worked With
Rochelle Dendys, Chris Power
March 22, 2019
Great service from Trace Trace was very helpful throughout the process. Even came in on his day off. Would gladly reccomend. Thanks for all your work. Would be nice if doing Trace was very helpful throughout the process. Even came in on his day off. Would gladly reccomend. Thanks for all your work. Would be nice if doing this rating was a little easier (needed extra words) More
by Tddff
Employees Worked With
Trace Thacker
March 22, 2019
5 Star Auto Dealer Trace was great, very friendly and helpful. He helped us move stuff (including 3 A/C's) from my old truck to the new F150 we bought. Trace was great, very friendly and helpful. He helped us move stuff (including 3 A/C's) from my old truck to the new F150 we bought. More
by EdwinF150
Employees Worked With
Tyler Sendecki, Trace Thacker
March 21, 2019
Great experience Farran was a great help when I was looking for a car great customer service and no pressure what so ever thanks Farran for your help Farran was a great help when I was looking for a car great customer service and no pressure what so ever thanks Farran for your help More
by Taha123
Employees Worked With
Farhaan Saiyed
