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Team Ford

Edmonton, AB

4.4
2,009 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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2,009 Reviews of Team Ford

August 10, 2021

Came in and was not sure what I was looking for but thanks to Dylan from sales I got into a Mustang GT convertible and I couldn’t be happier! More

by Mikean538
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wilkins
Sep 01, 2021 -

Team Ford responded

Hi! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

August 10, 2021

Bought a used 2018 F250 from Jeff, he went above and beyond, he did a walk-around with his phone because I was 500km away and described the truck perfectly. He found out I was a gearhead and took me o More

by jkirwin3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery P., Julio Derosa
Sep 01, 2021 -

Team Ford responded

Hi! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

August 09, 2021

The salesman I can deal with it but the finance guy was an xxxxxxx it was what he wanted to sale me not what I wanted very pushy not taking anytime to go through and explain you should feel good buying 100 More

by brianbabwik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe El-Chami a real xxxxxxx, Corey Lavoie, Garry Dhaliwal
Aug 10, 2021 -

Team Ford responded

Hi Brian, At Team Ford customer satisfaction is our number one priority. I am very sorry we fell below that standard with you. Please contact our Guest Relations Manager - Krystal at 780-462-8300 EXT 12204 and provide her with your invoice number. She can look into this matter for you!

August 09, 2021

I got two new vehicles from Piyush at Team Ford and the service was excellent I will always recommend Team ford The sales process was easy and smooth More

by sukhdeepsingh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piyush goyal
Aug 10, 2021 -

Team Ford responded

Hi there. Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

August 09, 2021

I was recommended to Team Ford to see Piyush for outstanding service and fair pricing. The purchase process was easy and they even let me drive the truck to home without even my approval. Process More

by Maniaujla31mani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piyush goyal
Aug 10, 2021 -

Team Ford responded

Hi there. Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

August 09, 2021

I got my new truck fro Pyuish at Team Ford and the experience was awesome and the sales process without any pressures This was my third purchase More

by manjotsingh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piyush
Aug 10, 2021 -

Team Ford responded

Hi there. Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

August 04, 2021

After a slight misunderstanding, team ford really stepped up and made sure I was happy. Again their work was top notch and the follow up was fantastic. I would give them six stars if I could. Thomas and t More

by Ron Ponte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department , Thomas Slaney
Aug 06, 2021 -

Team Ford responded

Hi Ron! Thank-you for taking the time to leave us a 5-star review. I am happy to hear we were able to resolve the issue. We appreciate your business!

July 27, 2021

Had some airbags installed and Thomas and the shop guys were awesome. I would recommend this service shop anytime . Thomas is definitely the guy to talk to, he'll make sure you're looked after properly. More

by Ron Ponte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts manager, Thomas Slaney
Jul 29, 2021 -

Team Ford responded

Hi Ron, Thank-you for taking the time to share your feedback with us. We are happy to hear that your experience with Thomas and our service department was great. I apologize that your experience with our parts department was not the best. We really do strive to give our customers nothing less then a 5-star experience here. Please contact our Guest Relations Manager - Krystal at 780-462-8300 EXT 12204 to discuss matter a little more in depth and maybe we can come to some sort of resolution together. Thank-you for your time!

Aug 03, 2021 -

Ron Ponte responded

I will call you after the long weekend

Aug 06, 2021 -

Team Ford responded

Hi Ron! We are happy to hear about your awesome experience. We appreciate your business! -Krystal

July 26, 2021

I had a wonderful experience with Team ford especially Corey Lavoie. He has great experience, knowledgeable and provided exceptional customer service. He made sure at every step I get value for the money. More

by dixitkumarmaradia1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Lavoie
Jul 29, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

July 23, 2021

I’ve had quite the month with vehicles. My Tucson was taken off the road by a moose, and then I got a new used vehicle that had engine and coolant issues within 36 hours of owning it. I went to Team F More

by Geena Lemke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wilkins
Jul 29, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

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