Team Ford
Edmonton, AB
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1,992 Reviews of Team Ford
Made it possible to trade my CX-3 for a 2018 Mustang This review will center around the staff I dealt with at Team Ford. I am a long time Ford owner and Team Ford made it possible to purchase my 5th Must This review will center around the staff I dealt with at Team Ford. I am a long time Ford owner and Team Ford made it possible to purchase my 5th Mustang in my life long history with Ford vehicles. My first person of contact was sales person Erik Leitheiser, who treated me professionally and made me feel at ease while I was in the dealership as well as during the test drive of the Mustang. It would have been nice to have at least half a tank of fuel in the car as I would have liked to have gone a little bit longer. That being said, Erik L made up for it by installing the license plate on the new Mustang while a thunderstorm was passing over the dealership. The Mustang was detailed well but would have preferred to have inspected the car indoors and not outside after a thundershower. The only negative would be that the inside of the rear window was not cleaned properly, other than that, every thing else about the car was perfect. The financing terms, documentation was handled professionally by Erin Dominko and Erik L kept me apprised of the status of my deal. I would like to finish by stating I am completely satisfied with the whole buying experience and highly recommend Team Ford to anyone looking to purchase a new Ford vehicle. Mark Royer More
First brand new car! I was referred to Kelly Zach by a co-worker. He gave Kelly rave reviews which made it easy for me, as a female, to take the leap to purchase my first I was referred to Kelly Zach by a co-worker. He gave Kelly rave reviews which made it easy for me, as a female, to take the leap to purchase my first ever brand new car and my first ever Ford. Kelly is without a doubt, the most generous person with his time and attention. He listened and clearly understood what I wanted even if I didn’t . The Team Ford dealership was buzzing with activity, but not once did I feel neglected or ignored. Rochelle in finance walked me through the process with efficiency and clearly explained my questions. Team Ford went above and beyond in every aspect of the deal, making it a very fun experience for me. Thank you to Kelly, Rochelle, Leo, Shaun, Corey and everyone at Team Ford. The customer experience is very clearly your focus. I appreciate the attention to detail! And I love my new Ford Escape!! More
Mustang Trade-in with F150 I traded a Mustang which I bought from the same dealership and the same Sales Rep(Piyush Goyal). He made a unbelievable quote for my Mustang. He has b I traded a Mustang which I bought from the same dealership and the same Sales Rep(Piyush Goyal). He made a unbelievable quote for my Mustang. He has been very accommodating with every request. I recommend this dealership and Piyush is the only one to approach for the best deals. Within a year I have switched two vehicles, it is possible only because of Piyush's help. More
Excellent service Came into Team Ford needing a new car fast. Within the afternoon picked out a great option that had everything I wanted, test drove it and even had th Came into Team Ford needing a new car fast. Within the afternoon picked out a great option that had everything I wanted, test drove it and even had the finances looked after. It was a vert fast and easy process especially for a first time car buyer. More
Customer service second to none!! When I started looking at vehicles the Escape was at the top of my list. I drove a few different makes then I went back to see Mani and Corey at Team When I started looking at vehicles the Escape was at the top of my list. I drove a few different makes then I went back to see Mani and Corey at Team Ford. That was the best decision I made!! From helping with a test drive to helping pick a brand new model witn colt and option choices both Mani and Corey made it the best experience I have ever had buying a vehicle. I love my new Escape and am confident that these guys will be there I’need anything. More
Smoke and mirrors , buyers beware Terrible experience trying to buy a Ford Mustang from team Ford . I was never given clarity on price or exactly what I was getting. I was given 5 diff Terrible experience trying to buy a Ford Mustang from team Ford . I was never given clarity on price or exactly what I was getting. I was given 5 different prices from three different sales reps for the same car and was told of discounts I was to get without ever seeing how this affected the price. Luckily enough I was able to pull off a great escape from the dealership with my financial health still intact . More
Excellent service at Team ford. I’m a avid hunter and was looking for a nice truck in my budget and found one at the team ford at best price. great team at tea service at Team ford. I’m a avid hunter and was looking for a nice truck in my budget and found one at the team ford at best price. great team at team ford More
Amazing Experience @ Team Ford It was amazing experience to negotiate with the friendly staff of Team Ford. I wanna thank Sales Rep Aziz Kanji for his guidance to fullfilled my drea It was amazing experience to negotiate with the friendly staff of Team Ford. I wanna thank Sales Rep Aziz Kanji for his guidance to fullfilled my dream car, also to manager Darphan on giving me a good discount and Tyler on finance for completing all my documents. Thank you guys, you are fantastic and proffesional on handling a customer like me. See you next time. More
Got the car I wanted at a good price Overall good experience. I did not like being sold to while waiting dor financing. Spent a lot of time waiting during financing, mostly because I did Overall good experience. I did not like being sold to while waiting dor financing. Spent a lot of time waiting during financing, mostly because I did not want the extra warrenty and they kept trying to sell it to me while waiting dor financing. More
Doesn't want to put the work in to make a sale. I've dealt with team ford twice now and both times I was ignored and left high and dry. I came to the table looking to trade my truck in. I have some I've dealt with team ford twice now and both times I was ignored and left high and dry. I came to the table looking to trade my truck in. I have some negative equity so they just started ignoring me thinking theres no point in trying to make a sale. They never thought to ask me if i had a down payment. I had more than enough to put down to make the deal work but they didnt even bother asking. Just ghosted me instead. Very poor sales technique.. never shopping there again. More









