Team Chrysler Jeep Dodge Ram - Service Centre

great experience had to have some repair work done on a recall and dealt with Sal Tannous . Sal was very professional, courteous and patient . Answered all my questi had to have some repair work done on a recall and dealt with Sal Tannous . Sal was very professional, courteous and patient . Answered all my questions and addressed all my concerns , he made sure the work was done in a timely manner and kept me informed every step of the way . I have heard nightmare stories from people dealing with big dealerships but Sal Tannous made sure that all my fears would be vanished, if anybody needs service done i would certainly recommend Team and i would make sure to deal with Sal Tannous . Thank you Sal , your patience and professionalism was very much appreciated More

Outstanding customer service for parts and service They are approachable. I always have a positive experience. Courteous and professional. Fast Service Took in van from work and it was serviced wit They are approachable. I always have a positive experience. Courteous and professional. Fast Service Took in van from work and it was serviced with all brakes(front and back) very fast. Took just part of the day. Thank you Carmine and the mechanic Tim Great Job! More

Great Service! I had an appointment with the Service Department today at 9am to have my car checked for ticking noise coming out of the passenger side rear wheel and I had an appointment with the Service Department today at 9am to have my car checked for ticking noise coming out of the passenger side rear wheel and they were prompt and worked on it right away and I didn't have to wait long as I left at 10am and they fixed the problem and made me happy customer! More

Wow Amazing customer service again I would just like to say that 5 years later I still get welcomed and treated like the day I purchased my vehicle. Nelson still visits me even during I would just like to say that 5 years later I still get welcomed and treated like the day I purchased my vehicle. Nelson still visits me even during oil changes and Shane Marion makes the drive from bradford worth every min. More

Shane Marion's excellent service Shane Marion is THE most exceptional service professional we have ever experienced - at a dealership or outside of a dealership! Shane provides clear Shane Marion is THE most exceptional service professional we have ever experienced - at a dealership or outside of a dealership! Shane provides clear explanations of all service repairs and his dedication and care of his customers and their vehicles (he works longer and harder than anyone I have ever seen) not only keeps us bringing BOTH of our vehicles to him at TEAM, but we wouldn't go anywhere else. More

Safe issue, don't waste your time and money. I almost died driving the Dodge Journey I purchased from this dealership. I have had multiple repairs done on this car and spent the first two weekend I almost died driving the Dodge Journey I purchased from this dealership. I have had multiple repairs done on this car and spent the first two weekends of the year on a rental. First my car wouldn't turn off, then It wouldn't turn on and now while driving all my car lights inside turn on, blink and the display shows my door is opened as well as vehicle not I park when both things are not actually happening. Imagine my surprise while driving and this happened. Luckily I got home and turned off my car and waited about an hour for the lights to finally stop blinking and turn off. I have been in that service shop almost every month since I purchased the car April 21,2016. All the dealership has said is bring in your car and we will fix it. Nothing has been done to ensure my safety or faith in my car. The GM has done nothing but get frustrated the last couple times I have spoken to him. This is just the last couple issues.... please think before purchasing a car here and trusting them with thousands of dollars your better off taking the bus or buying a $100 car it would be way more reliable and safe. More

Absolutely fantastic. The people at the Mississauga Service Center are incredible. The staff are friendly, and helpful. Both Shane Marion, and James Vicente have been an in The people at the Mississauga Service Center are incredible. The staff are friendly, and helpful. Both Shane Marion, and James Vicente have been an incredible help to me, and my Jeep, but all the staff there are great. I would not have any problems recommending anyone to bring their vehicle to the Mississauga Service Center. Top rate service. More

"Great Service" My experience with Shane Marion was great. He was very professional, knowledgeable and genuine with great customer care. He assured me that he would f My experience with Shane Marion was great. He was very professional, knowledgeable and genuine with great customer care. He assured me that he would find the best solution for my car issues and not just try to upsell me on something that I don't need, like I've experienced with others before. He kept informed on how the repair was going as I waited. I was so relieved when my dodge journey was returned to me fixed. I was very satisfied with the job done and I will definitely only be going to this location from now on. More

worst customer service world's worst service @777 bancroft dr mississauga.these people just selling but after they dont care customers. hi i m really pissed off from there world's worst service @777 bancroft dr mississauga.these people just selling but after they dont care customers. hi i m really pissed off from there .because my new van has some problem and they dont have part that time so they told me they will call me back when they get part for my van. its more than 3 weeks nobody call me yet.so please dont go there for buying anything. More

bad service I have only two visits and in both of them received bad service. the first time I asked them to check my Dodge journey as there was abnormal sound and I have only two visits and in both of them received bad service. the first time I asked them to check my Dodge journey as there was abnormal sound and smell from the rare break, they replace the entire rare break system by a new one, then after one day when I was driving, very huge smoke shows from the back of my car and very bad smell as well. at that time I canceled all my business appointment just to back to them to fix their mistake. the second time I visit them it was just yesterday, the 13th of December and for something so easy to do it, for regular oil change. at this time the left tire has low pressure, and in any oil change in any place the technician has to check the tires pressure, after they did the service to my car I found the tire pressure still under the normal level, then I asked them if they checked the tire pressure the answered was yes they checked all of them. when I asked why the message still show the answered me it will take a time to turn off. I know that is not true but I respect them as they are the expert not me., actually the message still show. I return to them next day and when the technician fixed the tire issue the message disappear immediately, at this time really I felt so bad as there ware no honesty in their work. More