Team Chrysler Jeep Dodge Ram

Myself (Heather Jones) & my Fiancee (David McCormack) were coming into Team Chrysler Dodge Jeep to LOOK at used Jeep Wranglers after checking out a personal sale on Kijiji earlier that morning, and get s were coming into Team Chrysler Dodge Jeep to LOOK at used Jeep Wranglers after checking out a personal sale on Kijiji earlier that morning, and get some comparables.. to make a decision on whether to buy private or with the dealership. Upon arriving at the dealership Nelson Tang very quickly came outside to assist us with any questions and inquire what we were interested in. After we explained that we were looking for, Nelson showed us some used inventory, that didnt really fit what we were looking for. He could tell that we weren't overjoyed and said "give me one minute I will be right back, I think I have something you will like". He came back with keys to a brand new 2014 Jeep Wrangler Sport.. and to our surprise it was very affordable and David fell in love with it!! When we went inside the dealership we noticed that Rich Fatrola was now employed at this location (rather than previously at your sister store), and Nelson quickly brought him over to greet us. We have bought numerous vehicles from Rich in the past and are always please with his service. (My dad bought a Dodge Ram, Mom bought a Dodge Dart, Sister bought a Dodge Charger, Sisters Boyfriend bought a Chrysler 300, and I bought a Jeep Wrangler Rubicon) Now, we were getting one for my fiancee, and we go where we get treated right with excellent customer service!! :) David wanted a specific look and some upgrades to the Jeep we were considering, and Rich made sure he got everything that he wanted and we were still happy with the price, so we said wrap it up!! haha On the day we came back to pick up David's new Jeep it was out front sparkling and looked great!! David had a grin from ear to ear and Rich & Nelson quickly came out to make sure he was happy, with extreme enthusiasum, they really made the experience special for David, being his first time buying a brand new vehicle! Nelson then took care of the final details with us and the Finance Manager and Nelson gave us a tour of the dealership and introduced us to the service clerks whom we would have our vehicle serviced with. Overall, RIch & Nelson were both amazing, and these types of pleasant upbeat personalities sells cars!! We weren't even planning to buy that day when we walked in, and they made us feel welcome, comfortable & excited about making a purchase! They will be the people we come to see when we need another vehicle, and recommend friends and family to visit! Thank you to both of them!! More

This was a first time experience for us and George made us feel comfortable and confident. He was attentive, genuine and followed through with his promises! I have always heard stories that dealerships ju us feel comfortable and confident. He was attentive, genuine and followed through with his promises! I have always heard stories that dealerships just tell you what you want to hear, well in this case they delivered! He said it, he did it, we bought it! And to top it off, he is the General Manager and he still made time for us, always returning a call and greeting us with a smile. Thanks!!! More

My husband and I were very pleased with the service we received. Being unable to decided between a used or a new vehicle, Joe was very helpful and very patient with us. We would recommend this dealership received. Being unable to decided between a used or a new vehicle, Joe was very helpful and very patient with us. We would recommend this dealership to friends and family. More

I found Ralph to be very engaging and helpful and if he did not know the answer to a question he made the effort to find the answer.I also found other people in the dealership to be friendly.I do feel that did not know the answer to a question he made the effort to find the answer.I also found other people in the dealership to be friendly.I do feel that I got a good deal on my used Dodge pickup.I feel confident that future dealings should they arise will be a positive experience.Thanks Ralph. More

I decided to buy from Team because of the long standing service from Gino and his staff. With that said Gino recommended me to Louis because like many of you i do not like feeling pressured in anyway. Lo service from Gino and his staff. With that said Gino recommended me to Louis because like many of you i do not like feeling pressured in anyway. Louis did a great job for me, Give Team the opportunity and like me you will have a team that you like to work with. More

Happened to stop by dealership looking for 2013 Journey RT AWD, met Joe Albi and the rest is history. Joe and everyone at Team did an exceptional job of putting us in the vehicle we wanted at a good price. RT AWD, met Joe Albi and the rest is history. Joe and everyone at Team did an exceptional job of putting us in the vehicle we wanted at a good price. More

Initially 3 years ago we owned an awful nissan versa that was a lease vehicle. No one in the guelph area that wee are from would help us get out of the lease without alot of "charges" involved. An old frien was a lease vehicle. No one in the guelph area that wee are from would help us get out of the lease without alot of "charges" involved. An old friend recommended Ralph to us at Team Chrysler. He was fabulous!! in less than a week he had bought out the lease on the crappy car (no s/c of any kind) and helped us to get a new 2010 Dodge Caravan(loved it). We found Ralph and the finance people to be very informative and yet not "pushy" in any real way. Of course they wanted us to buy but at no time did we feel pressured. It is now 2013 and we again visited Ralph to do an upgrade to the 2013 Dodge Caravan(loved the 2010 more). Again Ralph and his associates were a great help and we were on our way in no time. Ill be honest i was so unsure of this upgrade for personal reasons that i walked out justy before signing the first night. This was to me a great test of their customer service as no one made me feel bad about this. Yes they wanted to sell me a car thats what they do but I truely felt that they wanted us to be happy with our purchase more than anything. So the next day i called Ralph back and we made the deal!!! I really would reccomend Team Chrysler to anyone looking to purchase a car. P.S. I have always been a chrysler driver so it really was the dealer that sold me as i had long ago decided i was going to buy another one. More

Very helpful, very friendly. Will only use them for now on. Purchased two cars and both were great experiences. I give their business card to everyone here up north. Worth the drive. on. Purchased two cars and both were great experiences. I give their business card to everyone here up north. Worth the drive. More