Surrey Honda

Fisher made my car-buying experience at Surrey Honda a breeze. He was helpful, patient, and made sure I got exactly what I wanted. I highly recommend him! breeze. He was helpful, patient, and made sure I got exactly what I wanted. I highly recommend him! More

hi I just bought a new honda pilot from Surrey honda. the salesperson ( LAL ) was very caring and considerate, he let me tell him exactly what I was looking for . and he found the car I wanted . then to the salesperson ( LAL ) was very caring and considerate, he let me tell him exactly what I was looking for . and he found the car I wanted . then to write up a deal was not forced but very relaxed. I would recommend him to anyone who is looking for a honda vehicle . Joe...... More

Surrey Honda give customer information to an outside company who have sales people call wanting to buy your car. I had called questioning them about this practice and they admitted this to be true and company who have sales people call wanting to buy your car. I had called questioning them about this practice and they admitted this to be true and ensured I wouldn’t get any further calls however I’ve continued to get them. Have contacted Surrey Honda twice in the last week to complain however no one has called back. Have bought 2 cars from them and will not buy another as I don’t like the fact that they give customer info to an outside company. Feel the overall service has gone down hill since Open Road has taken over. More

I will not recommend this agency because of really bad customer service, specially their employee name “Harry” , I think he have no idea how to deal with new customers , such a arrogant and rude employee customer service, specially their employee name “Harry” , I think he have no idea how to deal with new customers , such a arrogant and rude employee I have ever seen in any company More

Very good service from Harry. He was able to find a vehicle that suited my needs with promptness and quality service. He was able to find a vehicle that suited my needs with promptness and quality service. More

Had a noise issue with my 2019 Ridgeline and brought it in for diagnosis. Chris was a game changer from other service departments I have dealt with. Efficient, knowledgable and easy to deal with. After in for diagnosis. Chris was a game changer from other service departments I have dealt with. Efficient, knowledgable and easy to deal with. After the problem was identified he provided me with options to accommodate my schedule and budget. Was there a large bill? Yes , but parts and labor are never cheap. Customer service however is indispensable. Thanks Chris. More

Bought a used 2009 Ridgeline had to come from Kelowna vehicle was exactly the way LaL in sales said it would be.We we’re looking for a new Crv at the same time and we mentioned this to LaL and he just ga vehicle was exactly the way LaL in sales said it would be.We we’re looking for a new Crv at the same time and we mentioned this to LaL and he just gave us the keys to a Crv demo. Know we have 2 Hondas .Good job to all.Cheers Darwin Buehler More

Worst sales service, fake promises, Bunch of liars while selling vehicles specially by sales manager John Vu selling vehicles specially by sales manager John Vu More

Fast helpful service from the Honda store, Had to get my fuel pump replaced. The appointment was easy to set up & the service was friendly fuel pump replaced. The appointment was easy to set up & the service was friendly More

Since 2010 I have bought 5 different vehicles from them and traded in 4 vehicles to upgrade! I only deal with one salesman Romell who works hard to make a deal for us getting the best prices, rates and tra and traded in 4 vehicles to upgrade! I only deal with one salesman Romell who works hard to make a deal for us getting the best prices, rates and trade in values every time!! In the past 12 years I only had issues with one vehicle and I felt Honda let me down. It was the 2016 Civic EX. Too many issues with the sensors failing or going into trouble so I got rid of it 18 months after buying it new! This dealership gave me a good trade in value and $2000 off the 2017 CRV EX so we were very happy! The service dept is always busy. Cost for service is high so I use a local shop for maintenance needs and anything warranty related I will go the dealer. The finance dept is often busy as well working deals for many customers at the same time but are friendly and helpful! In 2017 they found an error they made in the financing papers and contacted me asap to sign docs so that told me they are honest! I give this dealership a 4 out of 5 for customer service and a 7 out of 5 on the products they sale. In my mind Honda CRV’s have no competition! I have been looking for anther SUV the last few weeks and no other manufacture comes close to the reliably, styling or performance of Honda in this class… More