Surgenor Hyundai
Ottawa, ON
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141 Reviews of Surgenor Hyundai
very satisfied I dealt wit Fares ali and he was very helpful.I interacted with SEAN and CHRIS and they are professional.It was easy to work with them. I dealt wit Fares ali and he was very helpful.I interacted with SEAN and CHRIS and they are professional.It was easy to work with them. More
Could not be in better hands Dealerships have two kinds of people. Salesmen are one kind, Caring, honest, go the extra mile people are the other. Lourdes Berthelet is one of the o Dealerships have two kinds of people. Salesmen are one kind, Caring, honest, go the extra mile people are the other. Lourdes Berthelet is one of the other kind.Looking for a car? Make sure you talk to Lourdes first. More
2016 Santa Fe The staff at Surgenor were very courteous and helpful from start to finish. Joe, the salesman, was very knowledgeable and respectful. The car was sp The staff at Surgenor were very courteous and helpful from start to finish. Joe, the salesman, was very knowledgeable and respectful. The car was spotless when I picked it up and Joe gave me a tutorial of all the technology that came with it. My experience at Surgenor was an example of how all dealerships should treat customers. More
Love my new Kona! I recently purchased a new Kona from Fares Ali at Surgenor Hyundai. Fares was thorough, honest and professional, with no high-pressure tactics. All I recently purchased a new Kona from Fares Ali at Surgenor Hyundai. Fares was thorough, honest and professional, with no high-pressure tactics. All of the other staff I encountered were also friendly and helpful. The overall experience was positive and I am more than satisfied with the outcome. More
I recently purchased a used Santa Fe from Fares Ali. Easy sale person to deal with. He kept in contact with me while the vehicle was going through the inspection and even after I picked up the vehicle. Grea sale person to deal with. He kept in contact with me while the vehicle was going through the inspection and even after I picked up the vehicle. Great no pressure salesman and easy to talk to. More
Great Customer Service I purchased my first car with the help of Fares Ali, one of the salesmen, and the experience was great. He was kind, respectful and was committed to p I purchased my first car with the help of Fares Ali, one of the salesmen, and the experience was great. He was kind, respectful and was committed to providing me a great sales experience. He was also very patient with me when it came to test driving the car and completing the transaction. Although there were a few misunderstandings with upper management regarding the sale agreement, I highly recommend Fares Ali and the sales team at Surgenor Hyundai. More
Stay away from them The worst service. Service manager would rather lose a client for 80$ than admit someone in his team did a xxxxty job. Don't trust them. It did worth The worst service. Service manager would rather lose a client for 80$ than admit someone in his team did a xxxxty job. Don't trust them. It did worth 80$ to know who I was dealing with. Stay away from Surgenor Hyundai. More
excellent (if consistent, this will easily be 5 stars...) Really good. I begin with 4 out of 5, but I will easily give 5 out of 5 if future visits to Surgenor are consistent with the one I had. Eric was extre Really good. I begin with 4 out of 5, but I will easily give 5 out of 5 if future visits to Surgenor are consistent with the one I had. Eric was extremely helpful, as I brought my car in for a Service 3 that another dealer charged me for, but didn't do. Eric made sure there was documentation of this, including photo and video that I was able to submit to Hyundai Canada. Unfortunately, #HyundaiCanada treated me very badly and will do nothing to hold the other dealer to account. Surgenor, however, is to be commended for the integrity and transparency they showed. They do well if they are showing their appreciation for associates like Eric. Evidently, nearly not every #Hyundai employee demonstrates his attention to customer care (to Hyundai's peril). More
Service excellent Jamais je n'ai vu un service aussi extraordinaire, notre vendeur, Roman Sidoli a été d'un professionnalisme extraordinaire, d'une patience comme je n' Jamais je n'ai vu un service aussi extraordinaire, notre vendeur, Roman Sidoli a été d'un professionnalisme extraordinaire, d'une patience comme je n'ai jamais vu. Merci Roman de ton beau sourire. More
Excellent service! Suis venue il y a 2 semaines pour acquérir une nouvelle SANTA FE. Le service fut courtois, professionnel de la part de ROMAN SIDOLI, ainsi que d’autre Suis venue il y a 2 semaines pour acquérir une nouvelle SANTA FE. Le service fut courtois, professionnel de la part de ROMAN SIDOLI, ainsi que d’autres membres de l’équipe. Malgré mon indécision initiale qui m’a amenée à faire un autre choix de véhicule, le calme de Roman, sa patience et son professionnalisme lui ont permis d’assurer la préparation du véhicule acquis d’un autre concessionnaire, dans un temps record. Le sprint final aurait pu être stressant, jamais Roman ne l’a démontré. ROMAN! continuez ce beau travail. Thank you! Merci beaucoup! More