Summit Chrysler Dodge Jeep Ram
Ponoka, AB
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Awesome Service! Overall it was just a great experience, Mark was a great salesman and helped me with everything I needed. It was also very quick, easy and painless wi Overall it was just a great experience, Mark was a great salesman and helped me with everything I needed. It was also very quick, easy and painless with Karrie in finance! Love my new Jeep!! More
LONGEST OIL CHANGE EVER THEY SAID IT WOULD BE ABOUT 40 MINUTES, AND AN HOUR AND A HALF LATER I WENT TO SEE IF IT WOULD BE DONE AND THEY COMPLETELY IGNORED ME. THEY NEVER PUT THEY SAID IT WOULD BE ABOUT 40 MINUTES, AND AN HOUR AND A HALF LATER I WENT TO SEE IF IT WOULD BE DONE AND THEY COMPLETELY IGNORED ME. THEY NEVER PUT SEAT COVERS ON WHEN THEY MOVED THE TRUCK. More
Excellent Service Department I brought my vehicle in for a service appointment and I was really pleased. The staff were courteous and very professional. I also ordered some floo I brought my vehicle in for a service appointment and I was really pleased. The staff were courteous and very professional. I also ordered some floor mats for my vehicle...the price was great and the parts person was very helpful. More
Used car purchase I bought my jeep online sight unseen other than photos and videos. Eldon was very attentive and honest regarding the jeep, it's appearance and any fla I bought my jeep online sight unseen other than photos and videos. Eldon was very attentive and honest regarding the jeep, it's appearance and any flaws, even posting several videos. Karrie Byckal was equally helpful and pleasant to deal with. The jeep arrive last Friday and was exactly as described. eldon and Karrie made the experience easy. I would buy here again without hesitation. More
Staff that go above and beyond Staff were polite and professional. Provided good explanations of vehicle safety and performance. They make you feel welcome and offer coffee and snac Staff were polite and professional. Provided good explanations of vehicle safety and performance. They make you feel welcome and offer coffee and snacks every time you visit. Good explanations of vehicle service in the future. More
Same BS different dealership Don't believe the typical car sales man BS on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted Don't believe the typical car sales man BS on how great their service is and great the dealership is. Last year I picked out a new $80k truck I wanted but I wanted it in black. They tracked it down and it was supposed to be the same but different coulor interior. When it showed up they threw on $2 mud flaps, it did not have the same Crome package, and the black paint had white patches. They keep trying to push the truck on me saying the white will fade. Had to go back 4 times to get them to fix it properly and re paint the truck. For my troubles they were supposed to give me some credit for future service. I was so pissed off it took me a year to go back. I called the week before and talked to their service girl and booked an appointment for Monday to service my truck and add air bags. I dropped it off Sunday night and called to check in on Tursday they did not start it and was trying to get stuff lined up. Stopped by Thursday night and it just went on the lift. Called Friday and talked to the same service girl and all of her shity attitude to see when my truck would be done. She let me know I will get my truck back when they are done with it and if it was not ready today it would be after the long weekend. I had to get grouchy to get my truck out today and now I find no credit on my account... So if you are going to make a trip to deal with this dealership I suggest you save your gas. More
Good people Doug runs a good ship in Ponoka. Good people to deal with. I have never had a problem with this dealership as to this date. Would recommend them with Doug runs a good ship in Ponoka. Good people to deal with. I have never had a problem with this dealership as to this date. Would recommend them with no problem. More
2015 Ram All staff very professional. Vehicle ready as promised, thorough explanation of all features. I have bought several vehicles from here and would recom All staff very professional. Vehicle ready as promised, thorough explanation of all features. I have bought several vehicles from here and would recommend others to do so. More
Good customer care I take my jeep for service at Ponoka Chrysler .i am fully satisfied by the dealings at service department.friendly and knowledgable staff. Good custo I take my jeep for service at Ponoka Chrysler .i am fully satisfied by the dealings at service department.friendly and knowledgable staff. Good customer care More
Very friendly and Helpful Mark made the process very simple and got me the best deal he could. i never felt pressured into buying a vehicle and he made sure that, after searchi Mark made the process very simple and got me the best deal he could. i never felt pressured into buying a vehicle and he made sure that, after searching around for a while, i got the best vehicle possible. He would never have sold me a vehicle that he didn't trust himself! Karrie made the financial part of the deal very simple and quick, calling my insurance company ahead of time and ensuring all the paperwork was ready for me. My experience here was of top service and quality, and im sure ill be back in the future! More





