Subaru of Lethbridge

New car purchase - exceptional customer service. I and my wife bought a new 2019 Subaru Crosstrek in August 2018. We felt comfortable throughout the purchase process. Johnny was so good to deal with I and my wife bought a new 2019 Subaru Crosstrek in August 2018. We felt comfortable throughout the purchase process. Johnny was so good to deal with, and he provided exceptional customer service throughout the purchase process. Tamura and Joe were also professional when dealing with us. Thank you. More

Exceptional Service No pressure, first time I have ever felt this comfortable buying a car. Very professional, would recommend Subaru Lethbridge and Travis to anyone. T No pressure, first time I have ever felt this comfortable buying a car. Very professional, would recommend Subaru Lethbridge and Travis to anyone. Thank you for your great service! More

Purchase of new outback Everything went well with this purchase, very pleased with the service. Everyone I talked to was friendly and helpful. Being a previous outback own Everything went well with this purchase, very pleased with the service. Everyone I talked to was friendly and helpful. Being a previous outback owner, I have dealt with Lethbridge Subaru and never had any complaints. Just getting used to all the features of the new car, so far it is awesome. More

Awesome experience Purchased a 2017 Nissan Rouge SV. What a great experience, no pressure and great customer service. Kaylee was knowledgeable and very friendly. We l Purchased a 2017 Nissan Rouge SV. What a great experience, no pressure and great customer service. Kaylee was knowledgeable and very friendly. We looked at a couple of vehicles and test drove the Nissan that we thought would be a great fit. The negations went smoothly and very professional with Kaylee and Luke. We did do the financing through the dealership and Dave was excellent to deal with. Overall I would recommend Subaru Lethbridge to anyone that wants a pleasant car buying experience. More

Johnny, Dave, and Luke, Thumbs up We went to the Dealership to get a few questions answered about the Subaru Outback for a purchase down the road. Johnny Vo answered every question we We went to the Dealership to get a few questions answered about the Subaru Outback for a purchase down the road. Johnny Vo answered every question we had with great knowledge and offered us information we hadn't thought of in our questioning. Not once did we feel "car salesman pressure" so we were even more pleased with the amount of time Johnny spent with us. It was because of that visit that we decided to purchase now rather than wait. With this decision came a few more questions and because we were in a different city we sent them by email. Johnny answered promptly and thoroughly. We decided to finance the vehicle and we found Dave Tamura to be as thorough and patient with our questions as Johnny was as I ran many scenarios by him, again this was by phone and email being we are out of town. If that was impressive, Dave was even more impressive in person. Both Johnny and Dave were so approachable, patient, and informative. We were late getting to Lethbridge to pick up our vehicle and once we completed the paperwork with Dave, Johnny stayed with us going over the vehicle even after all staff had left. Not a hint of impatience to get on his way. Luke Davis - Dealer Principal, saw us and came over to meet us and make sure we were totally satisfied, again as approachable as Johnny and Dave. I believe all three gentleman believe strongly in the merits of their product line and because of this are able to offer honesty, and integrity to customers. My husband and myself would not hesitate to recommend the Dealership as well as Johnny Vo to someone interested in purchasing a vehicle. My husband also discussed a few things with the Service Centre and was also pleased with the service. Thank you all. Maureen Van Ieperen More

Used outback purchase I found the car on Auto Trader, a 2013 Outback , and called the contact in Lethbridge. Joe fielded the call, was very helpful and forthcoming. After I found the car on Auto Trader, a 2013 Outback , and called the contact in Lethbridge. Joe fielded the call, was very helpful and forthcoming. After a couple of conversations, we drove down to look at the car. It was in excellent condition, and the photos shown and all information presented did not attempt to hide anything whatsoever in terms of small surface wear and tear. The car was well detailed and in excellent condition. The inspections etc. were all up to date. Extended warranty as good as it gets for a dealer-sold used vehicle with 100-k km on it.There were a couple of small items that needed attention, which were done on the spot with no questions asked. I was impressed by the obvious commitment to service from the entire crew down there, and I agree with another online comment that I happened upon that Calgary dealers could learn a thing or 2 from Lethbridge. All told, a simple, quick and painless purchase. Thanks to everyone down there. My wife may well get a vehicle there as well. Well worth the pleasant drive. More

Remebered my name 3 years later after 2 meets! Purchased a new WRX to replace my 300K wrx. Johnny didn't push the STi even though that's what I thought I originally wanted. I went for a test driv Purchased a new WRX to replace my 300K wrx. Johnny didn't push the STi even though that's what I thought I originally wanted. I went for a test drive in 2015 and didn't return for 3 years. Not only did Johnny remember me by name immediately upon walking in, but also most of our conversation from the original meet. Clearly he's listening to his customers and steered me towards the WRX which suits me needs far better than the more expensive option. I tend to keep my cars for a long time, but I'll be back when the time comes:) More

Top notch service! Excellent experience here! Incredibly friendly and accommodating staff. Service was fantastic, and they went over and above my expectations. I’m co Excellent experience here! Incredibly friendly and accommodating staff. Service was fantastic, and they went over and above my expectations. I’m coming from Calgary, and it’s definitely worth the drive for the ease and comfort of knowing that me and my car (and my dog!) will be treated so well! Thank you Subaru of Lethbridge! More

Excellent Experience We dealt with Johnny Vo; he was very helpful and also Dave was awesome about getting our financing set up with our other subaru with the one we were b We dealt with Johnny Vo; he was very helpful and also Dave was awesome about getting our financing set up with our other subaru with the one we were buying so we could have a lower interest rate and only one monthly payment. They also went out of their way to make sure this was all done in one day so my baby and I could have a vehicle when my husband went back to work up north. Overall a very friendly and helpful group of staff. We will definitely be going back when the time comes. More

Excellent customer service Just purchased a Subaru Forester and was very impressed with the whole experience. Both Johnny and Dave were very patient and knowledgeable in helping Just purchased a Subaru Forester and was very impressed with the whole experience. Both Johnny and Dave were very patient and knowledgeable in helping me with my purchase. More