Subaru of Lethbridge

Got a fantastic deal on a pre-owned Outback. Kirk worked with me for hours helping me make the final decision that was right for my family. I've come in to the dealership several times since for maintenance with me for hours helping me make the final decision that was right for my family. I've come in to the dealership several times since for maintenance and found him very friendly. He has been very happy to answer questions post delivery of the vehicle and is just an all around knowledgeable and professional individual. More

Kirk was condescending and rude We have been looking to purchase a used Subaru and engaged with Kirk at Subaru of Lethbridge. We found him to be condescending and rude when we did no We have been looking to purchase a used Subaru and engaged with Kirk at Subaru of Lethbridge. We found him to be condescending and rude when we did not offer him praise and validation for his efforts to get us into whatever car he decided was going to be right for us. He was also patronizing when negotiating financing. Our interactions with Kirk have left a very sour taste in our mouths and we will be looking to purchase our next, and perhaps even service our current, Subaru at a different dealership. More

The Best Sales and Management Period. We have been looking for a car for a long time...Lexus, Volvo, Toyota and finally Subaru. I have to admit we were not looking to buy, just to test dr We have been looking for a car for a long time...Lexus, Volvo, Toyota and finally Subaru. I have to admit we were not looking to buy, just to test drive. Kyle Gyger was the salesperson we dealt with when we arrive. I asked if we could drive 3 different style Subaru’s the following morning. Kyle arranged for it to happened and it was ready for us the next day. After driving all three we had been very impressed with the Outback and Ascent. Klye gave us all the information for all the cars...no pressure...just wanted to make sure we were properly informed. To make a long story short...we decided...not only because we loved the ride of the cars...but more importantly was the follow up...no pressure attitude of Kyle. His service to us since the purchase has been the best I have ever received from a salesperson in any type of purchase. If you want a great salesperson, management and service team...this is the place to buy a car. It made Toyota, Volvo and Lexus look average. Like I said we looked at all three and we even had two other purchases at Toyota in Medicine Hat...and were not even treated close to how the Subaru family treated us. Hats off to Joe Kadezabek(General Manager) on having a great staff. One other follow up we had was with Dave Tamura in Finance. So very helpful and patient with us in every way for extra warranty and other items for the car. It is a great team of folks at Subaru Lethbridge. More

Johny was transparent, informative and super helpful throughout the entire process! I love my new subaru crosstrek. I couldn't imagine having a better experience! throughout the entire process! I love my new subaru crosstrek. I couldn't imagine having a better experience! More

Purchased 2020 Ascent. Very positive experience Both Joe and Travis made the purchase a very enjoyable experience. Joe reviewed all of the options and when the vehicle arrived Travis went over the v Both Joe and Travis made the purchase a very enjoyable experience. Joe reviewed all of the options and when the vehicle arrived Travis went over the vehicle in detail with me. Joe followed up after a couple of weeks from delivery to confirm all was going well. Would definitely recommend both gentlemen and the dealership. More

Love my new GOOAT! The dealership is never high pressured. The prices they quote are exactly the same as the Subaru Canada website. The website is great to summarize a The dealership is never high pressured. The prices they quote are exactly the same as the Subaru Canada website. The website is great to summarize and recall conversations with the sales staff. Travis was great at showing me all the new technology features, and offered to help me at any time. It is a significant jump into the technology of the new cars! Thank you Travis and Subaru Lethbridge -- a great team. More

We purchased preowned. I was able to take unaccompanied test drives, call frequently as questions arose and was not pressured to buy more than we could afford nor even to buy a Subaru. After purchase whe test drives, call frequently as questions arose and was not pressured to buy more than we could afford nor even to buy a Subaru. After purchase when we discovered our Hyundai vehicle had no block heater, the sales manager apologized and installed one at no cost to us. They even sourced a Hyundai part! More

Positive experience throughout. This is our third Outback from Subaru of Lethbridge. Each sale and follow-up service has been smooth and efficient. Dealing through Travis is outstan This is our third Outback from Subaru of Lethbridge. Each sale and follow-up service has been smooth and efficient. Dealing through Travis is outstanding. Thanks. More

Helpful and thorough service On a recent trip our vehicle developed a problem. The dealership made space for us and the analysis of the problem was thorough and complete. We could On a recent trip our vehicle developed a problem. The dealership made space for us and the analysis of the problem was thorough and complete. We couldn’t be happier with the service we received. More