Strickland's Stratford Toyota
Stratford, ON
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181 Reviews of Strickland's Stratford Toyota
My faith restored in Stricklands 2 years ago I had a terrible experience with a sales rep from automart who tried to sell me a Nissan after the drive belt snapped during a test drive. 2 years ago I had a terrible experience with a sales rep from automart who tried to sell me a Nissan after the drive belt snapped during a test drive. The rep had the audacity to try and close the sale when the engine was effectively scrap the moment the belt snapped. He also made me and my mom wait over 25 minutes in the blazing heat for a pick up. From that moment I decided never to deal with Stricklands and to indeed boycott the operation. Today however, Jason cook restored my faith and picked out a great as is car for me to fix up for my sister. The valuation on the car is excellent and even though we had a battery charge issue today during the sale, he still managed to convince me of its value and close me within a very short amount of time. He even got me a coffee to support while we waited for Josh to do the paper work. Jason has a really keen eye for a deal on as is and I will Defineately recommend him to all my friends and family. Thanks for the great price Stricklands and thanks for the excellent customer service Jason! More
Great Experience! I had a great experience with Damien. He gave great customer service and went above and beyond to ensure we were happy with our purchase. He was alwa I had a great experience with Damien. He gave great customer service and went above and beyond to ensure we were happy with our purchase. He was always willing to answer any questions we had and he was always kind and friendly. I would highly recommend Damion and Strickland's Toyota to anyone. More
Micheal lawless needs customer service training Mike came out looking to fight with me. Looks like they repaired the scratch on the bumper with white out. Then asked me what i expected since they on Mike came out looking to fight with me. Looks like they repaired the scratch on the bumper with white out. Then asked me what i expected since they only pay the guys that fixed it minimum wage!!!. Then after being rude and combative said he would go get the paint stick so I could touch it up myself....never came back. Why you ask? BECAUSE THE PAINT STICK WAS BACK ORDERED!!! So what did you use on the bumper Mike? White out? Other than his bad attitude the sales people were great. Ryan was helpful and a pleasure to work with and Damion was great too. I recommend to avoid Mike at all costs and if you can do that it should be a good experience. More
It was easy and we found exactly what we wanted. We had been looking for a car for a while. We knew what we wanted, but hadn't found it yet. The selection a Strickland's was huge and with great servi We had been looking for a car for a while. We knew what we wanted, but hadn't found it yet. The selection a Strickland's was huge and with great service we were able to find what we were looking for and make the purchase easily. A good experience overall. More
Good people to deal with Damion and Strickland's were outstanding to deal with. A great new Toyota vehicle at a great price. Flew in from out of province, worthwhile because Damion and Strickland's were outstanding to deal with. A great new Toyota vehicle at a great price. Flew in from out of province, worthwhile because these folks had the perfect vehicle at a great price. Car was customized and ready when I arrived, no one else in the country was able to make it work like these guys. Highly recommended. More
Amazing! With every large purchase I remain hesitant and pessimistic about the value in others. After meeting with Damien and being valued and spoken to in an With every large purchase I remain hesitant and pessimistic about the value in others. After meeting with Damien and being valued and spoken to in an up front and honest way I am glad we went to Strickland. Even after the deal went through Damien was making sure we were happy on our way out the door. Thank you so much Damien. More
Went above and beyond !!! I had a very pleasant experience with Damion.. I normally hate dealing with sales personnel, but Damion was very easy going, straight forward and went I had a very pleasant experience with Damion.. I normally hate dealing with sales personnel, but Damion was very easy going, straight forward and went far beyond my expectation. I would highly recommend checking out Strickland's to anyone looking for a new or used vehicle.. More
absolutey amazing! My circumstances were a little unusual and yet everyone was most patient and kind. My sales person Damion was knowledgeable and treated me with respe My circumstances were a little unusual and yet everyone was most patient and kind. My sales person Damion was knowledgeable and treated me with respect and dignity. Any questions I had no matter how insignificant, were addressed with outstanding professionalism. It was reiterated that I can approach Damion in the future with any questions or issues I may have, which was reassuring. Great experience and yes Damion ROCKS!!!! More
Damion rocks! Purchased a vehicle from Strickland's for the first time this past weekend as was recommended by a number of friends. Damion was our salesman, and we Purchased a vehicle from Strickland's for the first time this past weekend as was recommended by a number of friends. Damion was our salesman, and we had excellent service from him. He took all of our input and found the perfect vehicle for us, with no pressure. He was honest and to the point, and didn't try to give us the hard sell. The selection was great, and we are very happy with our new car. The only reason I am deducting one star is because unfortunately we did not enjoy our experience with the Business Manager Michael, who dealt with our financing. I found him to be condescending and irritable, and he did not take time to explain anything to us clearly. He did get through all of our financing papers quickly however, which was a bonus, and Damion's service far and away made up for the negative experience with Michael. Overall, great experience and picking up the car was extremely quick and simple. Worth the drive from London for sure!! More
Great service I went shopping for a new vehicle and was greeted by Mark Irons. He made me feel very comfortable and was so helpful in narrowing down which cars i m I went shopping for a new vehicle and was greeted by Mark Irons. He made me feel very comfortable and was so helpful in narrowing down which cars i may like to test drive. His guidance made the experience go very smoothly. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Mark delivered an incredible service and gives a very pleasant experience. More


