Strickland's Stratford Toyota
Stratford, ON
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178 Reviews of Strickland's Stratford Toyota
Wonderful Experience This was my first experience with purchasing a vehicle. I was very apprehensive at first, not familiar with vehicles, not knowing anyone at the dealer This was my first experience with purchasing a vehicle. I was very apprehensive at first, not familiar with vehicles, not knowing anyone at the dealer, or the area. I live about 50 minutes away. I phoned the dealership to confirm if I would be approved for financing or not, as I had some credit challenges. I spoke with Jason, who informed me that he will find the best solution for me. Jason was very patient with me and comprehensive, as I was so hesitated. When I first met Jason, I felt so comfortable and understood. I learned of him through searching their web site for a particular vehicle I was looking for, and they happened to have a potential car for me. When I found it, I said to Jason I would like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I cannot say enough about Jason as my sales contact. He was outstanding. Just great, accommodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. Jason went beyond when I had questions about the financing... Unbelievable! Gave me complete peace of mind. They did everything for me. I got the car of my dreams delivered at my place with a full tank of fuel and ready to drive. It was literally easier than purchasing a comfortable good pair of shoes for me! More
Friendly Dealership! This dealership is friendly courteous and not pushy at all! This is the second Toyota dealer we've ever visited. Highly recommend them over others. This dealership is friendly courteous and not pushy at all! This is the second Toyota dealer we've ever visited. Highly recommend them over others. More
Awesome Experience I had the best experience purchasing a new vehicle. Right from the start I felt like a valued customer. Jason was very welcoming, informative and orga I had the best experience purchasing a new vehicle. Right from the start I felt like a valued customer. Jason was very welcoming, informative and organized. I would definitely recommend purchasing a vehicle from here. I love my new RAV4! More
A Very Good Experience Mark was an excellent salesman. I appreciated his no pressure approach when it came to looking at the vehicle. He was willing to spend as much time as Mark was an excellent salesman. I appreciated his no pressure approach when it came to looking at the vehicle. He was willing to spend as much time as needed to make sure I was well informed on the vehicle before making the deal. I picked up my pre-owned SUV last week and it has been great. There's been some issues with the air not working, but Stricklands has agreed to help me out on this and address the issue. Overall, the dealership and Mark Irons have been great. More
Happy Experience We just traded in our 2012 Toyota Avalon. It has been a delight to drive, and service has been great over the four and a half years we owned it. Jaso We just traded in our 2012 Toyota Avalon. It has been a delight to drive, and service has been great over the four and a half years we owned it. Jason has been easy to work with as we went through the purchase experience for the new Avalon. He was courteous, worked through the pricing and value relationships, explained the new features of the car, took us for a test drive, and helped us non techies set up our phone, radio stations, and seat adjustments . Greg was also straight forward and easy to work with for the final arrangements. Overall we are happy with Stratford Toyota. More
Excellent Service and Price Damion, Josh and their team are amazing people. I drove a lot to get to their dealership and they made my trip worthwhile. I refered my Neighbours a Damion, Josh and their team are amazing people. I drove a lot to get to their dealership and they made my trip worthwhile. I refered my Neighbours and freinds because it is hard now adays to find honest and profissional sales rep/dealership. More
Great buying experience The Stratford Toyota dealership has a reputation as one of the best to do business with. People were friendly and accommodating and the overall purcha The Stratford Toyota dealership has a reputation as one of the best to do business with. People were friendly and accommodating and the overall purchasing experience was great! More
My faith restored in Stricklands 2 years ago I had a terrible experience with a sales rep from automart who tried to sell me a Nissan after the drive belt snapped during a test drive. 2 years ago I had a terrible experience with a sales rep from automart who tried to sell me a Nissan after the drive belt snapped during a test drive. The rep had the audacity to try and close the sale when the engine was effectively scrap the moment the belt snapped. He also made me and my mom wait over 25 minutes in the blazing heat for a pick up. From that moment I decided never to deal with Stricklands and to indeed boycott the operation. Today however, Jason cook restored my faith and picked out a great as is car for me to fix up for my sister. The valuation on the car is excellent and even though we had a battery charge issue today during the sale, he still managed to convince me of its value and close me within a very short amount of time. He even got me a coffee to support while we waited for Josh to do the paper work. Jason has a really keen eye for a deal on as is and I will Defineately recommend him to all my friends and family. Thanks for the great price Stricklands and thanks for the excellent customer service Jason! More
Micheal lawless needs customer service training Mike came out looking to fight with me. Looks like they repaired the scratch on the bumper with white out. Then asked me what i expected since they on Mike came out looking to fight with me. Looks like they repaired the scratch on the bumper with white out. Then asked me what i expected since they only pay the guys that fixed it minimum wage!!!. Then after being rude and combative said he would go get the paint stick so I could touch it up myself....never came back. Why you ask? BECAUSE THE PAINT STICK WAS BACK ORDERED!!! So what did you use on the bumper Mike? White out? Other than his bad attitude the sales people were great. Ryan was helpful and a pleasure to work with and Damion was great too. I recommend to avoid Mike at all costs and if you can do that it should be a good experience. More
It was easy and we found exactly what we wanted. We had been looking for a car for a while. We knew what we wanted, but hadn't found it yet. The selection a Strickland's was huge and with great servi We had been looking for a car for a while. We knew what we wanted, but hadn't found it yet. The selection a Strickland's was huge and with great service we were able to find what we were looking for and make the purchase easily. A good experience overall. More