Straightline Kia

This was the worst experience ever of buying a new car. I am normally a Chevy person and thought I’d go outside the box. Danny was the worst salesman I have ever had. I made an appointment to test drive a I am normally a Chevy person and thought I’d go outside the box. Danny was the worst salesman I have ever had. I made an appointment to test drive a sportage. I gave him an option of time. Showed up 15 minutes early and still waited 20 more minutes after meeting him to be seen. then he tried to show me a mini van. Told him wrong model. Then he showed me a lower trim sportage. Told him getting closer. Finally he showed me a car with the same trim we wanted. And then he took a phone.call. We waited ten minutes. Borderline left. As we were walking out he asked us to stay. Then took another phone call. Yes we bought the vehicle but not because of the salesman. If my wife did not like the vehicleI would Have walked Away because of Danny deng. Worst salesman i have ever dealt with. on top of that he guaranteed me weather mats. Had to fight to get them. 2.5 weeks after buying the vehicle. Absolutely not impressed with anything that was done for me at Kia and would recommend that you get rid of Danny. More

Easy to discuss car purchase, straight forward. Comfortable place but a bit small. Hopefully my car arrive soon Comfortable place but a bit small. Hopefully my car arrive soon More

Straightline is your average car dealership with all the usual gimmicks to entice buyers to spend more money. They blame a lot of this on kia Canada and didn’t make me feel like they were on my side. My sal usual gimmicks to entice buyers to spend more money. They blame a lot of this on kia Canada and didn’t make me feel like they were on my side. My salesperson, Danny, however as the go between between me and the sales manager and finance manager, went out of his way to help me get a better deal. Eventually a reasonable deal was negotiated and I’m satisfied. The car I traded in was also purchased at Straightline so I’m familiar with their service department. Here toño I felt they blamed their somewhat higher charges on Kia Canada without justification. And of course like most vehicles with warranties you’re better off using the dealer services and paying more money than voiding your warranty. It’s a cash cow for the dealers beyond the cost of the vehicle itself. I make this observation with a long history of buying and leasing vehicle that I always take in for regular service. So I’m not a huge fan of Straightline Kia but Kia does make decent cars that you can buy for a reasonable price with some necessary negotiation skills and good timing. More

Danny was very quick to respond over text message, He was honest and I felt confident when I purchased my new Kia! honest and I felt confident when I purchased my new Kia! More

Good bunch of brothers who work there. Anjello, Caesar, & Darren are great people. Had a lovely experience. Anjello, Caesar, & Darren are great people. Had a lovely experience. More

The whole team at straightline was amazing. Anjello Garcia and Darren Beagle really made buying a new truck easy and fantastic! Come see them if you need a new vehicle! You won't regret it Anjello Garcia and Darren Beagle really made buying a new truck easy and fantastic! Come see them if you need a new vehicle! You won't regret it More

Really satisfied with the way everything was handled with getting my new vehicle Jesse and Darren made the process seamless and had my best interest in mind. getting my new vehicle Jesse and Darren made the process seamless and had my best interest in mind. More

Danny was excellent to work with on the purchase of our Telluride. Will definitely recommend the dealership in future. Vehicle is used, but in like new condition. Overall great experience. Telluride. Will definitely recommend the dealership in future. Vehicle is used, but in like new condition. Overall great experience. More

Nice and good service and even fast. A lot of knowledge. I'm highly recomended. A lot of knowledge. I'm highly recomended. More

I had the privilege of meeting Jesse Marshall through an introduction from Kia's service department (Thank you Amy!!). My partner and I had been considering moving to an EV but were not ready to make the f introduction from Kia's service department (Thank you Amy!!). My partner and I had been considering moving to an EV but were not ready to make the financial jump into this cost saving reality. Jesse was extremely patient in listening & answering all of our questions and constraints. His approach was very personable and we never felt like we needed to make a decision we were not ready to make. He allowed us time to consider our options and provided guidance to make our options more clear. He consistently added value to our buying experience which made our purchase a positive one. What I valued the most from the entire new car buying process with Jesse is that my partner has not had any buyers remorse from the decision we made. This is, in large part, to Jesse's authentic approach & dedication to his profession. If you want a positive car buying experience, Jesse is the person you need to speak with! More