Steve Marshall Ford Lincoln

I have a non ford vehicle and I take it to ford to have it serviced. I never feel like I am being ripped off and I always receive the best service at every step of the way. Great job team Steve Marshall Fo it serviced. I never feel like I am being ripped off and I always receive the best service at every step of the way. Great job team Steve Marshall Ford. The next vehicle i purchase i will be going to Ford to purchase it. Thanks again. Another happy Customer. More

I found the staff at Steve Marshall to be efficient and responsive. They knew the type of vehicle I wanted and made sure I got it at my specified price point. responsive. They knew the type of vehicle I wanted and made sure I got it at my specified price point. More

I was pleased with the Service personel because they listened to what I had to say, and proceeded on that basis. I felt they didn't just give me lip service and do whatever they wanted to. listened to what I had to say, and proceeded on that basis. I felt they didn't just give me lip service and do whatever they wanted to. More

I want to first send a big thank you to Stephanie. My wife was here alone and the Expedition was dead in the garage. Stephanie was absolutely wonderful in providing my wife Michele with assistance and so wife was here alone and the Expedition was dead in the garage. Stephanie was absolutely wonderful in providing my wife Michele with assistance and solution to get her mobile again. It is just great to have someone like Stephanie to call when there is trouble and I’m away. Please pass this THANK YOU to her for us. We are regular customers to Steve Marshall and have always rated the above criteria as great. Ken and Michele Keenan. More

The very best dealership I have ever used for service needs.They are extremely helpful and knowledgeable about my vehicle needs. Also prices are reasonable (lowest price quoted for brake repairs)I am lea needs.They are extremely helpful and knowledgeable about my vehicle needs. Also prices are reasonable (lowest price quoted for brake repairs)I am leaving Nanaimo and will have a difficult time finding a dealer in Edmonton that compares to Steve Marshall Ford. More

I'm always treated with great respect. I'm always made very comfortable and asked if there is anything they can get me. This is because I usually choose to stay at the dealership until the vehicle is rea very comfortable and asked if there is anything they can get me. This is because I usually choose to stay at the dealership until the vehicle is ready. This particular time I was there for 6 hours plus. I just read, had coffee, took advantage of the lunch counter and had a delicious burger. I could have taken advantage of the shuttle if I wanted but I was quite content to stay where I was. The seating is comfortable and the atmosphere pleasant. More

I can not rave loudly enough about the service department at Steve Marshall Ford in Nanaimo, BC. I have dealt with them 3 times since I purchased my pre-owned 2004 Ford Freestar. Twice was by appointment at Steve Marshall Ford in Nanaimo, BC. I have dealt with them 3 times since I purchased my pre-owned 2004 Ford Freestar. Twice was by appointment, and once when we were in need of a flat tire repaired. All three times, I was treated extremely well, the staff was knowledgeable and friendly, the service quick, and the prices were very reasonable. I will be bringing my van back to Steve Marshall Ford's service department for as long as I own it. More

Had a rear brake caliper seize up while towing my RV to Chemainus.We made it to the camp ground and the next morning I phoned the service dept.to see if they could fit me in .Was told I could get in at 11: Chemainus.We made it to the camp ground and the next morning I phoned the service dept.to see if they could fit me in .Was told I could get in at 11:30 and when I arrived the mechanic was on it within 15 minutes. About an hour and a half later I was on my way with both back calipers done and less than the original quote. SUPER SERVICE. More

Our experience with Steve Marshall Ford was enjoyable. Ryan Fife was pleasant to deal with, seemed very knowledgable, and tried very hard to assist us in the purchase of the vehicle we were looking for. Ryan Fife was pleasant to deal with, seemed very knowledgable, and tried very hard to assist us in the purchase of the vehicle we were looking for. Although the Ford Edge is not a Lincoln like our last four vehicles, it more than suits our expectations, and we are enjoying the new technology this vehicle affords. It was a pleasure dealing with all the people at Steve Marshall Ford, and especially Ryan. Thank you. More

It is good to deal with real people for a change especially in vehicle sales. I am straight with my friends and my customers and expect the same in return. The staff at Steve Marshal go above and be especially in vehicle sales. I am straight with my friends and my customers and expect the same in return. The staff at Steve Marshal go above and beyond. The dealership is kept organized and uncluttered.The staff was able to answer the questions we put forward. More