Steele Ford Lincoln

I have only purchased two new vehicles in my life. Both which were purchased at Steele Ford. Was referred to my sales consultant George Smith by the advisor Steve Mavon and concluded the sales proc Both which were purchased at Steele Ford. Was referred to my sales consultant George Smith by the advisor Steve Mavon and concluded the sales process with Doug Kiley without any issues. George mentioned I could call anytime post purchase if there are any more questions with the vehicle in relation to figuring out the technology the new vehicles come with. I have frequented this locations helpful parts department also when needing some parts for some other vehicles without issue. More

Excellent customer service - they couldn’t have been more helpful and accommodating! Great after-purchase care, too! helpful and accommodating! Great after-purchase care, too! More

We were treated very professionally. Both our sales rep Stephen Christie and your finance office were very helpful, going above and beyond to see that we had a smooth experience. Both our sales rep Stephen Christie and your finance office were very helpful, going above and beyond to see that we had a smooth experience. More

Once I entered the dealership I was impressed. Everyone working there was professional and very knowledgeable. I had previous experience at a different Ford dealership that was terrible, but Steel Everyone working there was professional and very knowledgeable. I had previous experience at a different Ford dealership that was terrible, but Steele Ford Lincoln was the complete opposite. Sales consultant Stephen was great! He listened to my needs and wants, and at no time was pushy. His knowledge of the vehicle I was interested in was impressive. Finance Ahmad was great too. He took the time to explain every option in detail, yet used no pressure tactics. Overall, I was very satisfied with my Steele Ford Lincoln experience. I look forward to doing business with them in the future, and will recommend to friends, family and even strangers. More

The sales staff gave great service, were knowledgeable, and I know from experience they have reliable service, and I know from experience they have reliable service, More

From the moment I stepped on the lot Arjun Oza delivered outstanding service . Informed & patient I could not be more pleased with my experience. I have purchased numerous fleet , personal & recreational outstanding service . Informed & patient I could not be more pleased with my experience. I have purchased numerous fleet , personal & recreational vehicles over the past 50 years . By far , this was the best 👌 . Would recommend this location in a heart beat and definitely Arjun Oza's professional, knowledgeable & kind assistance . Thank you . More

Sales staff were friendly and knowledgeable about the vehicle I purchased. Were able to give me all information I required and walked me through the process every step of the way. I thoroughly enjoyed my vehicle I purchased. Were able to give me all information I required and walked me through the process every step of the way. I thoroughly enjoyed my experience with them and everything was made easy. OH, LOVE MY FORD!! More

The service leading up to getting my truck was great. The service from the used sales manager after getting my truck was non-existent. The truck was delivered not clean, and it was agreed upon with the u The service from the used sales manager after getting my truck was non-existent. The truck was delivered not clean, and it was agreed upon with the used car sales manager that my detailing bill would be covered once I brought the truck home. I had to re-safety the truck in Ontario and ended up needing a new water pump and pulleys which ended up costing me $2,000. I took it for an oil change a couple weeks after purchase just to ensure it there was fresh oil in it and upon Thunder Bay Fords inspection the cabin air filter was completely plugged with leaves and dirt which leads me to believe no one from Steele checked that before selling this truck. After months of trying to get reimbursement for my detail and trying to recover some of the costs for the repairs, the service is non-existent and they keep giving me the run around that they have sent or are sending a cheque to cover the detail. Still to this day have not had a response from the used car sales manager regarding the status or confirmation of the address of the cheque he sent out over a month ago. Still waiting for my cheque in the mail. More

On Sept. 25, 2024, we picked up our new Ford Escape, from our salesperson George Smith. This was not our first purchase , in fact we have purchased many vehic 25, 2024, we picked up our new Ford Escape, from our salesperson George Smith. This was not our first purchase , in fact we have purchased many vehicles from this dealership over the years. It is a comfort to know that a car dealership can be more than just a place to buy a vehicle. George Smith, not only sold us a vehicle, but displayed once again, that he looks out for us as a customer. That mission is contagious with all the Employees we have interacted with at this dealership, over many, many, years. We are treated as valued customers, and we appreciate that. This is why we are loyal customers. Keep it up. "GREAT JOB" More

I enjoyed my experience at this dealership. There were options on site and it’s in a central location. There were options on site and it’s in a central location. More