Steele Ford Lincoln

Happy Went in looking for a used pickup. Met Trevor Jameson on the lot. He was pleasnat, professional and thorough. We reviewed my wants and that same eveni Went in looking for a used pickup. Met Trevor Jameson on the lot. He was pleasnat, professional and thorough. We reviewed my wants and that same evening he followed-up letting me know he had a few trucks to look at. the next day he sent me a video of him walking around, sitting in and commenting on the vehicle. I went ot see that day and then purchased the next day. Ahmed is the best finance person I have dealt with in buying a vehicle of any kind. Agian, very professional, friendly and knowledgeable. Trevor has since sent another video link checking in on how things are going and to let him know if anything else is needed. Great service. More

Service George was very helpful knew his products. Came in for a used vehicle ended up with new incentives is what made the deal. George hooked up our phone w George was very helpful knew his products. Came in for a used vehicle ended up with new incentives is what made the deal. George hooked up our phone went though all the toys the car had spent a lot of time with us. It was very appreciated. Ahmad was very helpful even though we didn't take any packages he knows his job well. Very helpful team everyone works together which is nice to see in a company. Service was great More

Great Sales Person We were dealing with Cameron Fillmore one of the sales staff at the dealership. He was excellent to deal with. If he didn’t know the answer he would We were dealing with Cameron Fillmore one of the sales staff at the dealership. He was excellent to deal with. If he didn’t know the answer he would track someone down and get the answer. He was very professional in doing his job. I would deal with him again. The only concern I have is reading some of the reviews concerning service. Time will tell on that one. Today I am very happy about the new truck. More

Sales Had a great experience in dealing with their sales department. Ryan was very personable and knowledgeable. A pleasure to meet and deal with, even tho Had a great experience in dealing with their sales department. Ryan was very personable and knowledgeable. A pleasure to meet and deal with, even though we made him work for his money. We look forward to a lot of years with our new Ranger. More

Go to another type of dealership!!!! Got a brand new 2018 Ford Escape from Ford a few weeks ago. Took it home and found out that the trunk doesn’t open. Brought my vehicle in twice for no Got a brand new 2018 Ford Escape from Ford a few weeks ago. Took it home and found out that the trunk doesn’t open. Brought my vehicle in twice for nothing (one time for them to figure out what was wrong with it, and the next time they had the part to fix it but apparently it wasn’t the right one so had to wait AGAIN for another part to be brought in), now have to bring it again a week later since that’s the earliest appointment and all this through trying to move with a trunk I can’t even use. Couldn’t get me a rental vehicle or do anything else for me. The lady that works at the service desk is really kind, but the person I bought the vehicle from was more or less good for nothing. Basically didn’t even make sure something as simple as a trunk is working properly. This is my second vehicle from ford and I had nothing but problems with that one too. Lesson learned, never buying another vehicle from ford. BE CAREFUL. More

Oil Change Waited almost 3 hours for an oil change. Poor customer service kept being told another 30 mins another 30 mins, Waiting room is cold and uncomfortab Waited almost 3 hours for an oil change. Poor customer service kept being told another 30 mins another 30 mins, Waiting room is cold and uncomfortable, terrible coffee More

2019 ford f-150 Kyla Dunnington and Anthony Stundon were excellent to deal with. Everything was ready to go when I arrived to pick up my new F-150. Kyla Dunnington and Anthony Stundon were excellent to deal with. Everything was ready to go when I arrived to pick up my new F-150. More

Purcchased a 2016 MKX I highly recommend this dealership to anyone looking to buy a vehicle. We had an awesome Car rep David Crocker and have actually enjoyed buying a ve I highly recommend this dealership to anyone looking to buy a vehicle. We had an awesome Car rep David Crocker and have actually enjoyed buying a vehicle which is usually a painful thing:):) All the staff at Steele Ford Lincoln whom we dealt with were great . I am sure when the time comes to get another vehicle, we will for sure go back . More

By far the best I couldn't be happier with how things went. The sales staff we're on point , professional and patient. They worked grate to get me the best deal possi I couldn't be happier with how things went. The sales staff we're on point , professional and patient. They worked grate to get me the best deal possible. When I arrive to pick up the truck the paperwork was ready, organized and it took no time to get me on the road. I very much appreciate everything they've done. More

Purchase of new vehicle = Ford Escape Purchase of 2019 Ford Escape George Smith : Met George 3 times over the course of this purchase. I never felt pressured into the sale from the firs Purchase of 2019 Ford Escape George Smith : Met George 3 times over the course of this purchase. I never felt pressured into the sale from the first visit to the last. Explained all the options of the vehicle and was always ready to step aside when my wife and I wanted to discuss something in confidence. Day of the sale went smoothly and everything was ready when we arrived. Sammy(Finance) Very friendly and when we got to the business of the various options on maintenance we never felt the pressure of been Upsold on any thing. He had everything hand written down on the various options and while chatting with him we could clearly see the option we took was the best and the good part was that after we left his office we still felt that it was the best option. Over all it was a no pressure sales job by both George & Sammy and we were completely satisfied. On a negative note my wife wanted a white or red escape but because we were getting snow tires and undercoating those colors were not available to us. Apparently those colors had to be bought in and even after we suggested we pay for this it couldn't be done. More