Steele Chevrolet Buick GMC Cadillac

I bought a new GMC Savanna and they sold me on the Rust Protection Plan-over $1500 for it-pushed us to get it. Had my own mechanic put on new winter tires and had my inverter installed so it was up on the Protection Plan-over $1500 for it-pushed us to get it. Had my own mechanic put on new winter tires and had my inverter installed so it was up on the hoist 3 weeks after I brought the van home to the Annapolis Valley and we noticed that the undercoating was only HALF DONE! They didn't do the front end. I had to make an appt. to take it back and my appt. was for 8am but when I got there it was disorganized and the guy was annoyed that I was there and didn't really want to deal with me as he had 'NEW CARS TO GET DONE'. I will never buy another vehicle from Dartmouth Steele. All they seem to care about there is to get the undercoatings done and get the vehicles out the door-to heck with someone who just bought one. We bought a Terrain in 2013 for my wife in the Annapolis Valley Chevrolet store which was NOT OWNED BY STEELE AT THE TIME and Mandy Parker was our dealer and we had ZERO ISSUES THERE WITH HER. she was actually amazing and called us on the year anniversary and chatted for awhile...amazing lady. We had heard Mandy had transferred to work at the Steele in Dartmouth years ago but when I asked for her when getting this van she had been moved to their head office. The finance woman Sheri Votour at Steel Dartmouth was pushy and had a dog in her office when signing our paperwork and had more problems with her. Will never go back there to buy another vehicle. More

Bought a used SUV from them. Worst decision I have made in a while. Lied about it being inspected, as is provable by the fact that when it was traded in they noted the cracked ex Worst decision I have made in a while. Lied about it being inspected, as is provable by the fact that when it was traded in they noted the cracked exhaust, engine light and issue with shifter. Now they think I should pay for it. Sadly for them they accidentally gave me the paperwork that proves they lied while stumbling around trying to find me the inspection certificate that they failed to provide. Two of the 4 they eventually gave me have my vehicle info but don't match the date on my sticker. Three other shops have given me written proof that this vehicle would not have passed an inspection. I also got sold a couple of warranties that as it turns out the vehicle doesn't qualify for. So I am out a bunch for those as well. I spent a pile of money on a vehicle that wasn't even close to roadworthy. Since I am the idiot that bought it I will pay to fix it, but it won't be done at their shop and everyone I speak to will know. This dealership as a whole proves why car salesmen have such a bad reputation. I would give them zero stars if I could. More

Bought a used Chevrolet truck from them. The second day after after purchase the fan sensor and the Thermostat housing sensor went.. That cost $490 to replace. In less than three days of The second day after after purchase the fan sensor and the Thermostat housing sensor went.. That cost $490 to replace. In less than three days of purchase the transmission went on the vehicle. We were told that after we left the Halifax, Dartmouth area there was no kind of warranty on the vehicle. We had advised them that our son needed the vehicle to get to a job in Alberta and they knew we didn’t live in the Halifax Dartmouth area. The transmission was replaced by a Chev dealer in Ontario and the Service Rep there spoke to the Service Rep at Steele but to no avail. New transmission cost $8300. This is a truly heartless More

Quoted $1100 and went to pick up and charged over $3000. Huge text quote scam. Huge text quote scam. More

Jason LaPointe in sales is exceptional and really cares for his customers and ensures their satisfaction throughout the ownership of the vehicle . Jason goes over and above providing customer service after for his customers and ensures their satisfaction throughout the ownership of the vehicle . Jason goes over and above providing customer service after the sale. I have had a few challenges with my most recent vehicle but Jason has always been there by my side. I have had some issue with the service department in the past however I am noticing a difference in their customer service and efficiency. More

Bought many new vehicles from this place over last 20 year and is the worst now then ever many issues with new vehicles that they denied to repair and egnore till warranty is up never will I buy a chev a year and is the worst now then ever many issues with new vehicles that they denied to repair and egnore till warranty is up never will I buy a chev again poor quality and service by a toyota and save on advil More

Horrible experience at this center. Staff is pushy, charged for line items that were not valid, failure to repair faults, had to take to a competent mechanic after this visit Staff is pushy, charged for line items that were not valid, failure to repair faults, had to take to a competent mechanic after this visit More

WARNRNIG! AVOID THESE PEOPLE AT ALL COSTS! Terrible experience. Brought in multiple times for the same issue, never fixed right, left in situations where I ne AVOID THESE PEOPLE AT ALL COSTS! Terrible experience. Brought in multiple times for the same issue, never fixed right, left in situations where I needed to be towed multiple times. They can't get a job done right and will cost you more money then needed and your car will still NOT work right. Be warned!!! This is a car butcher shop with terrible customer service!! Consumer be warned!!! More

Awesome Awesome Awesome are the first 3 words that come to mind service advisor Billy very friendly and helpful could not ask for better service manager equally helpful service technician very knowledgable to mind service advisor Billy very friendly and helpful could not ask for better service manager equally helpful service technician very knowledgable the work was well done the truck works perfect as a licensed technician myself and very fussy I would recommend this dealership without hesitation. Thank you and well done. More