Steele Chevrolet Buick GMC Cadillac
Dartmouth, NS
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36 Reviews of Steele Chevrolet Buick GMC Cadillac
Bought a used SUV from them. Worst decision I have made in a while. Lied about it being inspected, as is provable by the fact that when it was traded in they noted the cracked ex Worst decision I have made in a while. Lied about it being inspected, as is provable by the fact that when it was traded in they noted the cracked exhaust, engine light and issue with shifter. Now they think I should pay for it. Sadly for them they accidentally gave me the paperwork that proves they lied while stumbling around trying to find me the inspection certificate that they failed to provide. Two of the 4 they eventually gave me have my vehicle info but don't match the date on my sticker. Three other shops have given me written proof that this vehicle would not have passed an inspection. I also got sold a couple of warranties that as it turns out the vehicle doesn't qualify for. So I am out a bunch for those as well. I spent a pile of money on a vehicle that wasn't even close to roadworthy. Since I am the idiot that bought it I will pay to fix it, but it won't be done at their shop and everyone I speak to will know. This dealership as a whole proves why car salesmen have such a bad reputation. I would give them zero stars if I could. More
Bought a used Chevrolet truck from them. The second day after after purchase the fan sensor and the Thermostat housing sensor went.. That cost $490 to replace. In less than three days of The second day after after purchase the fan sensor and the Thermostat housing sensor went.. That cost $490 to replace. In less than three days of purchase the transmission went on the vehicle. We were told that after we left the Halifax, Dartmouth area there was no kind of warranty on the vehicle. We had advised them that our son needed the vehicle to get to a job in Alberta and they knew we didn’t live in the Halifax Dartmouth area. The transmission was replaced by a Chev dealer in Ontario and the Service Rep there spoke to the Service Rep at Steele but to no avail. New transmission cost $8300. This is a truly heartless More
Jason LaPointe in sales is exceptional and really cares for his customers and ensures their satisfaction throughout the ownership of the vehicle . Jason goes over and above providing customer service after for his customers and ensures their satisfaction throughout the ownership of the vehicle . Jason goes over and above providing customer service after the sale. I have had a few challenges with my most recent vehicle but Jason has always been there by my side. I have had some issue with the service department in the past however I am noticing a difference in their customer service and efficiency. More
1)service not completed suggested maintence -not given chance to consider -concern- metal squeak on some breaking2) parts(wipers) not in & not notified before appointment. I should have been notified so I chance to consider -concern- metal squeak on some breaking2) parts(wipers) not in & not notified before appointment. I should have been notified so I could reschedule my appointment Called the night before to remind me of next day appointment 3) neglected to retourn my bolt pkg after the tire swap .- these issues cause me to traverse there which is very inconvient as I live a distance away !!!4) cost diff from what I pd & price ED listed after all work done More
Bought many new vehicles from this place over last 20 year and is the worst now then ever many issues with new vehicles that they denied to repair and egnore till warranty is up never will I buy a chev a year and is the worst now then ever many issues with new vehicles that they denied to repair and egnore till warranty is up never will I buy a chev again poor quality and service by a toyota and save on advil More
Horrible experience at this center. Staff is pushy, charged for line items that were not valid, failure to repair faults, had to take to a competent mechanic after this visit Staff is pushy, charged for line items that were not valid, failure to repair faults, had to take to a competent mechanic after this visit More
WARNRNIG! AVOID THESE PEOPLE AT ALL COSTS! Terrible experience. Brought in multiple times for the same issue, never fixed right, left in situations where I ne AVOID THESE PEOPLE AT ALL COSTS! Terrible experience. Brought in multiple times for the same issue, never fixed right, left in situations where I needed to be towed multiple times. They can't get a job done right and will cost you more money then needed and your car will still NOT work right. Be warned!!! This is a car butcher shop with terrible customer service!! Consumer be warned!!! More
Awesome Awesome Awesome are the first 3 words that come to mind service advisor Billy very friendly and helpful could not ask for better service manager equally helpful service technician very knowledgable to mind service advisor Billy very friendly and helpful could not ask for better service manager equally helpful service technician very knowledgable the work was well done the truck works perfect as a licensed technician myself and very fussy I would recommend this dealership without hesitation. Thank you and well done. More
Put my suv in to get a rear motor seal changed , I had a new manifold put on by them less a year ago they broke it then tried tell me it was split and said it be 1223 .00 replace it .. then few hours later new manifold put on by them less a year ago they broke it then tried tell me it was split and said it be 1223 .00 replace it .. then few hours later I get another video and they tell me my seal in my transmission is leaking and it 359.00 to replace this is on top of the 2649 .00 to pay for the rear motor seal .. my manifold was under warranty for 3 years so I said no I wasn’t paying the 1200 and I refuse pay the transmission cost because it didn’t leak the day it was dropped off . We ended up paying 2769.80 in total this garage seems to always add more on or break stuff and try get you pay for what they break .. I will never buy another gmc or deal with this garage More