St. Albert Dodge Chrysler Ltd

Easy! We knew what we wanted. Did our research online. Found the vehicle in stock at St Albert. Drove to dealership and met Chris and Jerry who helped us th We knew what we wanted. Did our research online. Found the vehicle in stock at St Albert. Drove to dealership and met Chris and Jerry who helped us through the process. No pressure. Best car buying experience ever! More

Great service I bought my vision board vehicle and I am so happy! The service was amazing quick and very efficient. If Stephen Reilly had not called me back I would I bought my vision board vehicle and I am so happy! The service was amazing quick and very efficient. If Stephen Reilly had not called me back I would have never came in. He is a great salesman and very professional. More

Efficient From the first contact I was treated fairly and was given any and all information that I requested. The staff were helpful and polite. Negotiations we From the first contact I was treated fairly and was given any and all information that I requested. The staff were helpful and polite. Negotiations were tough but we arrived at a mutual agreement. More

Best truck buying experience to date. Great service from Rob Sevingy and the staff at St. Albert dodge. I would gladly deal with them again and refer them to anyone looking for a new vehic Great service from Rob Sevingy and the staff at St. Albert dodge. I would gladly deal with them again and refer them to anyone looking for a new vehicle. More

AMAZING....Do NOT hesitate to visit St. Albert Dodge!!! Browsing for a new/used vehicle, based from previous experiences from other dealerships we were VERY hesitate and uptight going into ANOTHER dealershi Browsing for a new/used vehicle, based from previous experiences from other dealerships we were VERY hesitate and uptight going into ANOTHER dealership and going through the same song and dances only to walk away miffed. We've had HORRIBLE experiences from other dealerships around the Edmonton area. We went to St. Albert Dodge on a whim. From stepping out of our vehicle our guard was up. Simon immediately greeted us (and embarrassingly I admit thinking 'here we go again...') but that is truly his personality. We were upfront of our expectations, and he began asking us questions to find exactly what we wanted (again embarrassingly admitting thinking 'here we go about to be taken advantage of') but it was to find the exact fit for us. Simon presented us with different options of vehicles, told us the advantages and disadvantages for what we were thinking of our lifestyle, and was not pushy at all. He did not 'helicopter' us at all and gave us time to talk it over by ourselves and was very communicative. That we valued. Even when we were not ready to make a deal that night he accepted our decision. That we valued. Returning a couple days later, we sat with Simon to go over our what we could do with our budget versus what the dealership would do. Communication was open to make a deal work; something we would be happy with that we can afford. We even got side tracked just to have conservations about random topics. It was not about the sale the whole time. (And yes, if a deal just couldn't work, we were willing to walk away.) We sat with Jerry next for the finance, and he is just as personable. He was very thorough in his explanations, was not pushy, and accepted any decision we made. Even when our kids were starting to get restless, he interacted with them, found ways to keep them from being HANGRY, and busy. Again, we got side tracked and talked about random topics and VERY sociable. That is something I never seen before from a dealership; having those personal skills and not just objectively trying to complete a sale. Between these two gentlemen, the communication skills, kindness, and respectfulness made the experience for us to become new customers to St. Albert Dodge. I am the kind of person that will remain loyal to those if these positive attributes remain, hence, I am now loyal to St. Albert Dodge and will seek out their business. They took the stressful situation of car shopping (and PAINFUL part of departing my money ;) ) into an easier experience. While we did not directly work with other staff, they were very kind to my kids and pleasant to them while they painstakingly waited. THANKYOU!! (sorry for the essay btw...). More

Genuine sales people do exist Mast D went above and beyond any service I have ever experienced. Not only did he help us find a vehicle we wanted, but he wasn’t pushy in the slighte Mast D went above and beyond any service I have ever experienced. Not only did he help us find a vehicle we wanted, but he wasn’t pushy in the slightest. Trading in and buying a new vehicle can take a few hours. They sped us through this fast and Matt even went out of his way to buy and bring us food while we waited for things. Great guy, great service. Can’t comment on the other staff there but Matt should be who they model the rest of their team around. More

Great customer service My husband and I received wonderful customer service from Simon and the rest of the staff at st. Albert dodge. There was no sales pressure unlike the My husband and I received wonderful customer service from Simon and the rest of the staff at st. Albert dodge. There was no sales pressure unlike the other dealerships we had visited. They gave us a great price and made the buying experience fun rather than stressful. Thank you so much! More

Really disappointed Poor service after market. Not even talk about this bran new RAM which I got so many troubles and recalls, heater ,a/c are not working at all, transmi Poor service after market. Not even talk about this bran new RAM which I got so many troubles and recalls, heater ,a/c are not working at all, transmission issues, etc. I also had to pay 135$ for plugging back my 4x4 wire, after it had been disconnected by the leather shop who installed my seats. Despite I requested to be reimbursed they never came back to me. Still wait and want to give back this crap truck that I was told was reliable. I was told Ill get referal money or discount for every person I will refer...I refered 2 persons who bought 2 new RAM. When I ask if they will give me the referal money, I was told it was not me who did. Do not buy a RAM neither any vehicle from them!! However, our salesman, Math Dufour had been great. More

Excellent customer service Had an excellent experience with the sales staff and finance department, very knowledgeable and listened to my needs as time what I was looking for, w Had an excellent experience with the sales staff and finance department, very knowledgeable and listened to my needs as time what I was looking for, would highly recommend anyone looking for a vehicle to stop in. Big shout out to Chad Davis for all his help! More

Awesome service Simon was very knowledgeable with his service. We liked that he was very personable, and wasn’t pushy. We would definitely deal with Simon again. We Simon was very knowledgeable with his service. We liked that he was very personable, and wasn’t pushy. We would definitely deal with Simon again. We also liked the fact we could take the vehicle home and try it out for a couple of days as well More