St. Albert Dodge Chrysler Ltd

Honest and fair I have found Raelene in, the service department, to be extremely fair and honest to deal with, which seems rare nowadays. She has earned my business I have found Raelene in, the service department, to be extremely fair and honest to deal with, which seems rare nowadays. She has earned my business through her commitment to fairness and honesty, and my business has followed her through various dealerships over the years. More

First experience This was our first time using the service and parts division for our recently purchased Dodge Caravan. Very pleased with the pleasant and prompt servi This was our first time using the service and parts division for our recently purchased Dodge Caravan. Very pleased with the pleasant and prompt service we received. We will be back again. More

Great experience again !! This is the second vehicle since the Fort Mcmurray fires I have bought with St. Albert Dodge since losing my first jeep to the fire. Again Dari Mahfou This is the second vehicle since the Fort Mcmurray fires I have bought with St. Albert Dodge since losing my first jeep to the fire. Again Dari Mahfouz and team took great , wonderful care of me in purchasing my new Ram 1500 truck. The level of service was outstanding even delivering my new truck to me on holidays camping in Boyle Ab. St.Albert Dodge truly cares about their customers and will go above and beyond with service . Thank you Dari again for outstanding customer service, professionalism !! More

Friendly and efficient I had the pleasure of dealing with Dari, who is exceptionally friendly. He listened to exactly what I was looking for and found me the perfect truck f I had the pleasure of dealing with Dari, who is exceptionally friendly. He listened to exactly what I was looking for and found me the perfect truck for an amazing deal! He was fast and efficient and I couldn't be happier with my purchase. I highly recommend anyone who is looking for a new vehicle to go to St. Albert Dodge and speak with Dari. You will not be disappointed!! More

TRADE-IN Everyone was very friendly and professional. We came in there just to look at one specific vehicle. We weren't sure at first because we've never trade Everyone was very friendly and professional. We came in there just to look at one specific vehicle. We weren't sure at first because we've never traded a vehicle before and didn't know how it works. Dari was very informative and he helped us make the most out of our vehicle and therefore make an educated decision. More

Main Screen went out My main screen quit working . I called for a appointment, got in real quick and they updated my main screen. Off and running in no time. Thanks again! My main screen quit working . I called for a appointment, got in real quick and they updated my main screen. Off and running in no time. Thanks again! More

Excellent service department I work on the road and never know how long I'm going to be home. Kaitlyn always makes room for me when I'm in town to service my truck and do repairs. I work on the road and never know how long I'm going to be home. Kaitlyn always makes room for me when I'm in town to service my truck and do repairs. She always remembers the truck and what they have done and what needs to be done. she is excellent at her job and I have never experienced any other service rep like her. My truck goes to St. Albert dodge because of kaitlyn! More

no idea what customer service is i am a long time customer of st albert dodge and usually had great service. David Gibson our sales guy was great to work with, went out of his way to i am a long time customer of st albert dodge and usually had great service. David Gibson our sales guy was great to work with, went out of his way to ensure we had the truck we wanted. The service was as well great I usually dealt with Katie, awesome to deal with. until aa month ago after washing my truck I noticed what looked like a scratch on the back door. it a quad cab. after looking at it it seamed the paint was peeling off, so I had a body shop of their choice look at it and they came to the decision it was a paint defect. go to the dealership (5 hours away) they take pictures and send it off to where ever. week later service calls they cant tell from the pictures and would like to see the truck again so drive another 5 hrs to the body shop in Sherwood park the supervisor comes out again takes some pictures talks a bit about the tires on the truck makes a comment about how dodge just uses black primer and that he sees grey. says he will send it off to Chrysler. off I go about a hour so later service calls and tells me they will not repair it as they noticed the badges were removed from the truck so I might have damaged/scratched the back door and repainted it. remember this is the back door. badges are on the front fender and front door. but for 1200 dollars they will repair it for me. this is the 4th vehicle we have from this dealership and to accuse a customer of this is Ludacris. if this is the best answer they can come up with I'm sorry but I will not be dealing with them or even recommending them to anyone. I do not like some idiot coming out and right from the start looking to blame the customer. JIM DEPNER TIS IS NO WAY FOR YOU TO TREAT A LONG TIME CUSTOMER. SORRY EX CUSTOMER. More

The truck I didn't buy I came in looking for a used truck and they almost had me in a new truck. The deal that was made was pretty reasonable from both sides but my better j I came in looking for a used truck and they almost had me in a new truck. The deal that was made was pretty reasonable from both sides but my better judgement told me this wasn't the truck for me. The salesman Dari was really nice to deal with. He worked really hard at getting me in that truck. I felt extremely bad when I came to realize that this wasn't for me and went back to get my deposit back. I would definitely go back to the dealership again and most definitely trust Deri to sell me a truck, but one that fits me and my budget. More

Just awesome Friendly atmosphere. NO pressure. Informative. Did everything to make you feel like they wanted EARN your business. Went the extra mile to be of extra Friendly atmosphere. NO pressure. Informative. Did everything to make you feel like they wanted EARN your business. Went the extra mile to be of extra assistance. Actually listened to your comments and desires for a vehicle. Gave you all the purchase options etc More