Spruce Grove Hyundai

Very professional staff. Starting with my sales lady, Violet. On to Dakota in Finance, the entire management and customer service staff. From the moment I stepped into Spruce Starting with my sales lady, Violet. On to Dakota in Finance, the entire management and customer service staff. From the moment I stepped into Spruce Grove Hyundai, and all the through to the end where I picked up my new Palisade, I was treated with respect and kindness. Great job. Very pleased. More

I purchased a 2014 Jeep Cherokee from this dealership in January 2026. Within approximately 14 hours of use, the vehicle experienced a serious transmission failure, including loss of power and entering limp January 2026. Within approximately 14 hours of use, the vehicle experienced a serious transmission failure, including loss of power and entering limp mode while driving. Since that point, the vehicle has been repeatedly returned for diagnosis and repair attempts. Despite involvement from both the dealership and a third-party service facility, the issue has not been properly identified or resolved. For the majority of the time since purchase, the vehicle has been out of my possession and under the dealership’s control. This has resulted in ongoing loss of use, financial burden, and continued safety concerns. What is most concerning is that the vehicle continues to present an unpredictable transmission issue that affects drivability and raises legitimate safety concerns for both the driver and other road users. While a loaner vehicle was provided at times, this does not resolve the underlying issue: the vehicle sold has not proven to be reliable or consistently safe for normal use. At this stage, I am pursuing formal action to resolve this matter. I strongly advise anyone considering purchasing a vehicle here to proceed with extreme caution and ensure any vehicle is independently inspected and fully verified before purchase. Based on my experience, I cannot recommend this dealership. More

Salesperson Daniel was great. It was Wally the finance guy who promised on the phone he would work on a better price and did not. Also tried the old pressure tactic “Another custo It was Wally the finance guy who promised on the phone he would work on a better price and did not. Also tried the old pressure tactic “Another customer wanted to put down a deposit but I saved it for you.” They did fill up our vehicle with gas like they promised. If I could bypass Wally and just work with Daniel it would have been a done deal. More

We were told the packages were ‘factory installed’ and couldn’t be removed, yet when the car arrived none of them were there. The deal we agreed to with Richie (Homam Mustafa) verbally and on paper was co couldn’t be removed, yet when the car arrived none of them were there. The deal we agreed to with Richie (Homam Mustafa) verbally and on paper was completely changed when we were rushed into signing different terms. They overcharged us, broke promises, and Richie even threatened to call the police if we didn’t leave with the car — which he actually did. Hands down the WORST dealership experience we’ve ever had. Do NOT go to Spruce Grove Hyundai More

Over the past year, my Hyundai Palisade has been experiencing excessive oil consumption, losing over 800mL of oil in approximately 2,500 km. Despite this concerning issue, Hyundai Canada has stated experiencing excessive oil consumption, losing over 800mL of oil in approximately 2,500 km. Despite this concerning issue, Hyundai Canada has stated that this level of oil loss is considered normal, which I find completely unacceptable. Even more frustrating is that my local dealership has acknowledged concerns regarding engine wear in writing, yet Hyundai Canada refuses to stand behind its product. This raises serious questions about the reliability of Hyundai vehicles and the company’s commitment to customer support. If you are considering purchasing a Hyundai vehicle, I strongly encourage you to research excessive oil consumption issues that many Hyundai owners have reported. My experience has been deeply disappointing, and I believe potential buyers should be fully aware of the risks before making a decision. Hyundai’s handling of warranties and known mechanical issues has left me frustrated and dissatisfied. I sincerely hope the company reconsiders how it supports its customers in the future. More

Openly discussed what I was looking for, how much I was hoping to pay, and asked to get close or reach it. I said I'd buy immediately if they could. Instead they played games and insulted me. The Sales hoping to pay, and asked to get close or reach it. I said I'd buy immediately if they could. Instead they played games and insulted me. The Sales Manager then contacted me and insulted me several more times. Pretty sure that's not a great tactic to sell cars. They are unprofessional and terrible people. Avoid this place. More

Justin was knowledgeable, attentive and personable. He made the car buying experience stress free and enjoyable. Highly recommend him! He made the car buying experience stress free and enjoyable. Highly recommend him! More

Justin was great to work with. He was patient and knowledgeable. I highly recommend him. He was patient and knowledgeable. I highly recommend him. More

Once we purchased and signed all the paper work. What the said they were going to do was not all completed to what was promised. Customer service went bad after they got our money. Buyer beware What the said they were going to do was not all completed to what was promised. Customer service went bad after they got our money. Buyer beware More

Found a great deal on a used unit Quite satisfied overall and would deal again overall and would deal again More