
Spinelli Toyota Pointe Claire
Pointe-Claire, QC
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259 Reviews of Spinelli Toyota Pointe Claire
An excellent experience from start to finish. All the personnel I dealt with were most helpful and pleasant. I would not hesitate to refer someone else to this dealership All the personnel I dealt with were most helpful and pleasant. I would not hesitate to refer someone else to this dealership More
Thanks to Mr. Elie Ghafari the Service advisor and his team my maintenance app. went smooth and very well. Thank you Team Toyota Pointe Claire! Elie Ghafari the Service advisor and his team my maintenance app. went smooth and very well. Thank you Team Toyota Pointe Claire! More
Courtoisie rapidité, service d’accompagnement excellent aller et retour, tout au long du processus, nous avons été très bien dirigés au bon endroit, service après vente excellente continuation. Bravo à to aller et retour, tout au long du processus, nous avons été très bien dirigés au bon endroit, service après vente excellente continuation. Bravo à toutes l’équipe 👍🏼👏🏻👍🏼👏🏻👍🏼 More
Visit went very well and the mechanic reviewed all the issues I had mentioned and set me up for the next visit to change the brake fluid issues I had mentioned and set me up for the next visit to change the brake fluid More
My first visit to Spinelli Toyota was honestly disappointing. The experience felt rushed, and I left feeling like just another number. I wasn’t planning to return. But then something unexpected h disappointing. The experience felt rushed, and I left feeling like just another number. I wasn’t planning to return. But then something unexpected happened—Manager Jonathan Raymond personally reached out to me. I hadn’t even voiced my concerns, yet he took the initiative to apologize and make things right. That gesture alone spoke volumes about the dealership’s values. From that point on, the service was outstanding. Mr. Raymond ensured everything was handled with care and professionalism, and Mr. Ahmed Hassan, the salesman I worked with, was incredibly helpful, patient, and knowledgeable. Together, they completely turned my experience around. In the end, I not only got a great vehicle, but I also gained a lot of respect for how Spinelli Toyota treats its customers when things don’t go perfectly. Mistakes happen—but it’s how you respond that matters, and they absolutely nailed it. If you’re considering Spinelli Toyota, I highly recommend asking for Mr Raymond and/or Mr. Hassan. Also they delivery coordinator Mr. Kash did an outstanding job going through all the features of the vehicle. They genuinely care, and it shows. More
Service explanation respect kindness patience over and above service loyalty asked alot of questions and always answered with kindness..the best above service loyalty asked alot of questions and always answered with kindness..the best More