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Spinelli Toyota Lachine

Lachine, QC

4.9
168 Reviews

200, boul. Montréal-Toronto

Lachine, QC

H8S 1B8

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168 Reviews of Spinelli Toyota Lachine

August 07, 2024

Very clean and clear. Regarding the of my Tacoma, we have a few hiccups. Which I hope can be addressed More

by diancrandall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Lussier, Léa Ayoub
Aug 07, 2024 -

Spinelli Toyota Lachine responded

Thank you very much for your feedback! As customer satisfaction is a top priority for us, we would really like the opportunity to have a discussion with you in regards to your Tacoma. Please feel free to contact our Customer Relations Department directly at 514-694-8333 ext 2. It would be a pleasure!

June 27, 2024

Merci à Toyota Spinelli Lachine! !!Merci pour votre exceptionnel approche professionnel , qui en plus très très humaine!!!!! More

by Dtodorov03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim David Peter
Jun 28, 2024 -

Spinelli Toyota Lachine responded

Merci pour vos commentaires positifs! Nous sommes heureux d'apprendre que notre équipe chez Spinelli Toyota-Lachine a pu vous offrir une belle expérience et que vous allez continuer à venir nous voir!

June 15, 2024

Great experience…. .friendly & knowledgeable staff. We dealt with Massimo who was patient & took the time to address all of our questions, always with a smile and pleasa More

by feistyisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jawad, Massimo, David, Ronnie
Jun 17, 2024 -

Spinelli Toyota Lachine responded

Thank you for taking the time to share your 5 star experience with us! We're so happy to hear that Massimo provided you with such excellent customer service and answered all of your questions with a smile at Spinelli Toyota Lachine. We hope to serve you again in the future!

May 23, 2024

The sales dept are top notch but the call centet is the problem with wrong appointments being book. I took an appointment 3 weeks ago to have a tire change, was given an appointment. I was left waiting wit More

by Joannf57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivier Breton(great) Simon Paveo(goes over and above and john Kargakos is owed a bonus
May 24, 2024 -

Spinelli Toyota Lachine responded

Good morning Jo Ann! It was an absolute pleasure speaking with you and we thank you for taking the time to have brought this to our attention. We now have a better understanding as to where the issues began in regards to the confusion you experienced in dealership. Your feedback is extremely valuable to us and as per our conversation we will certainly proceed in sharing your comments with our team to maintain the best quality care we can provide our clients. If you have any other questions or concerns we welcome you to please contact our Customer Relations Department at 514-694-8333 Ext 2.

May 18, 2024

Once you have your estimate (took 1 day) then u have to book another day to get the work done, but overall great service and great customer service. More

by jhealey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena and John
May 21, 2024 -

Spinelli Toyota Lachine responded

We thank you so much for your feedback, thank you for the great rating of 5 on 5 stars. We are happy Spinelli made your experience go smoothly! We hope to see you again soon!

May 10, 2024

Professional and overall nice people. Massimo was great! Would recommend Toyota Spinelli to my friends More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Massimo
May 11, 2024 -

Spinelli Toyota Lachine responded

Thank you for taking the time to leave us this stellar rating, Tom!! We're extremely pleased to see that Massimo and our team provided you with professional and friendly service at Spinelli Toyota Lachine! We appreciate your recommendation and look forward to seeing you again soon!

May 01, 2024

It was a great experience dealing and getting Toyota Corolla from your company. Every visit was enjoyable and our questions were answered in every details. You staff was very helpful. Our Heartfelt than More

by Maple
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Massimo Cavallaro, Mr. Eaton
May 01, 2024 -

Spinelli Toyota Lachine responded

Thank you for sharing this exceptional feedback with us! We are thrilled to hear that you had a great experience dealing with our team and that Massimo Cavallero was able to well accommodate you with such patience and detail at Spinelli Toyota Lachine. We appreciate your recommendation and we hope you enjoy your new Corolla!!

May 01, 2024

I bought my very first car from here and it was a very amazing experience. More

by Kiranjeet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan Liu, Neil Gandhi and Sophie
May 02, 2024 -

Spinelli Toyota Lachine responded

Thank you so much for a perfect score. We are delighted to hear that you had such a great experience with our team and we are honored that you chose Spinelli Toyota Lachine in purchasing your first vehicle ! Congratulations and welcome to the family!

April 30, 2024

Neil is the best , took the time to listen to me and my concerns about purchasing a new car . Definitely recommend him to others ! More

by Anychka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil gandhi
May 01, 2024 -

Spinelli Toyota Lachine responded

Thank you so much for sharing this excellent experience with us! We are happy to hear that Neil Gandhi was able to take such great care of you during your visit with us at Spinelli Toyota Lachine!. We appreciate your recommendation and hope to see you again soon!.

April 23, 2024

John Kargakos was very professional, friendly and efficient. The whole experience with John and Toyota, Lachine has been nothing but 100%. More

by arlenemowat
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kargakos
Apr 24, 2024 -

Spinelli Toyota Lachine responded

We're grateful to know that your experience with us at Spinelli Toyota Lachine was an amazing one! We are thrilled to hear that you found John Kargakos to be so professional, friendly, and efficient. Your satisfaction is our top priority, and we are delighted that we were able to provide you with a 100% positive experience.

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