Spinelli Toyota Lachine

Dishonest. Purchased a used car a month ago and I still don't have my plates. So technically, they have my money, and I don't have a car because it is not regis Purchased a used car a month ago and I still don't have my plates. So technically, they have my money, and I don't have a car because it is not registered and I cannot even drive it anymore as the temporary pass they issued expired 2 weeks ago. They won't even give me an explanation, just told me to wait another week. More

John kargakos was an absolute gem to deal with during my service visit. The night prior to arriving I had an emergency and still made it to my appointment. I let John know what had happened and he assured m service visit. The night prior to arriving I had an emergency and still made it to my appointment. I let John know what had happened and he assured me I would be out quickly. He was empathetic and pleasant all at the same time. He spoke to his team and they made sure I was there for no more than an hour! More

The first time we were there, we had a great conversation,experienced and very friendly with us. Fantastic and amazing conversation,experienced and very friendly with us. Fantastic and amazing More

The sales representative is very friendly,accommodating and happy to serve the customers.we have good experience with them. and happy to serve the customers.we have good experience with them. More

It was great service by the sales person and everything was well organized and on time it was very good experience was well organized and on time it was very good experience More

Great and friendly service, went out of their way, went beyond what I could have asked for. beyond what I could have asked for. More

I recently had the pleasure of working with Duncan Liu during my car purchase at Spinelli, and I was deeply impressed by him. As a car salesperson, Duncan Liu demonstrated outstanding professionalism and during my car purchase at Spinelli, and I was deeply impressed by him. As a car salesperson, Duncan Liu demonstrated outstanding professionalism and customer service, making the entire car purchase process smooth and enjoyable. Duncan Liu has a deep understanding of vehicle performance, configuration, and technical details. He accurately recommended the most suitable model based on my needs and budget. Whether it was the power system, safety features, or smart technology, he patiently explained everything to ensure that I would not feel confused or stressed. Duncan Liu remained enthusiastic and patient throughout the process. Not only did he explain the features of the vehicle in detail, he also arranged a test drive so that I could experience the performance firsthand. Even though I asked a lot of questions, he did not show any impatience and always answered with a professional attitude and a sincere smile. More

My service technician was alert and responsive. Work done, with an estimate of parts if needed… Work done, with an estimate of parts if needed… More

Fantastic service with Mr. Duncan. He was very resourceful, and even helped me find better deals for my car insurance. All-in-all, he does not waste time going around useless m Duncan. He was very resourceful, and even helped me find better deals for my car insurance. All-in-all, he does not waste time going around useless metrics, and helped me make a clear decision on what vehicle best suit my needs. Thank you Mr. Duncan, and to the pleasure of buying my next car with you. More

I recently purchased a new vehicle at Spinelli Toyota (Lachine) and was highly satisfied with the entire process. My sales guy, Neil G., was highly knowledgeable and provided attentive service, assisting (Lachine) and was highly satisfied with the entire process. My sales guy, Neil G., was highly knowledgeable and provided attentive service, assisting me in selecting the vehicle that met my requirements and budget without any pressure. The financing process with Raymond L. was efficient and transparent, offering clear explanations of my options and competitive rates, which that made me feel confident in my decision. The delivery service with Steven G. was equally impressive, with my vehicle ready ahead of schedule and presented in pristine condition. Overall, I highly recommend this dealership for anyone seeking a new vehicle, as their commitment to customer satisfaction is exceptional. More