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Spinelli Nissan
Pointe-Claire, QC
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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122 Reviews of Spinelli Nissan
March 28, 2020
Arrogant sale manager .. I brought a Demo car from here. There were some scratches on the rim of the tire. I brought this to the view of the demonstrator. He went in to ha .. I brought a Demo car from here. There were some scratches on the rim of the tire. I brought this to the view of the demonstrator. He went in to have a talk with the sales manager. The Sales manager did not accept that and further said that you have signed the contract so now nothing can be done and if you want to cancel the contract we can cancel it but the tires will remain the same. He was so arrogant as if i was buying the car for free. I would have given more stars as Niel, my sales representative was really good, but the friendliness 0 stars to the sales manager. More
by Siddharth Gandhi
Employees Worked With
Niel Shah
March 11, 2020
Excellent sales and service! Our salesman Neil Shah was Excellent sales and service! Our salesman Neil Shah was absolutely awesome! He was very helpful and answered all our questions. I’ve Been with Spi Excellent sales and service! Our salesman Neil Shah was absolutely awesome! He was very helpful and answered all our questions. I’ve Been with Spinelli for 20 years now and I’m always completely happy! More
by Melissa.shah
Employees Worked With
Neil Shah
October 17, 2019
exceptional Sales Team I had a great time purchasing my New Rogue with the sales team at Nissan, Their great care of customer really shows. They let me the time i Needed to I had a great time purchasing my New Rogue with the sales team at Nissan, Their great care of customer really shows. They let me the time i Needed to make my decision without forcing me to buy on the spot ! Thank you Spinelli More
by Antoine.B
Employees Worked With
David Lacroix sales Manager- Alexis
October 15, 2019
Amazing customer service Best dealer group since 1922. Amazing service - No wonder we see so many spinelli stickers on the road! You need to visit this beautiful dealer Best dealer group since 1922. Amazing service - No wonder we see so many spinelli stickers on the road! You need to visit this beautiful dealer More
by Alexis Orlando
Employees Worked With
Braden Mattu
September 25, 2019
New car Service that was provided by our sales man Michael Elian was top notch Well worth picking up my new car from him He is a great asset to Spinelli Service that was provided by our sales man Michael Elian was top notch Well worth picking up my new car from him He is a great asset to Spinelli More
by MarcoN
Employees Worked With
Michael Elian
September 05, 2019
Sales and service team is very bad , Service sucks. Even when I went to buy a new car , I had an argument with the manager and the manager tore the order before me. Shameless people. Service sucks. Even when I went to buy a new car , I had an argument with the manager and the manager tore the order before me. Shameless people. More
by ashwani
Employees Worked With
Not known
January 12, 2019
Overall Good Experience Wife bought Nissan Note SL 2017 with 6000km. Great Price. Overall experience was good. There were a few hiccups, but it got sorted out, and overall sa Wife bought Nissan Note SL 2017 with 6000km. Great Price. Overall experience was good. There were a few hiccups, but it got sorted out, and overall satisfied with them. More
by Jeffrey
Employees Worked With
Frederick Alexandre
August 30, 2018
Find another dealer This is clearly a dealership that doesn't care about their customers. From hidden charges, poor delivery, promised rebates not received they failed o This is clearly a dealership that doesn't care about their customers. From hidden charges, poor delivery, promised rebates not received they failed on just about about every aspect and 6 weeks later they still have not come through on their promised. Buyer beware. More
by Sandy
Employees Worked With
Patrick Orlando
August 15, 2018
worst service and experience ever J'ai dû quitter le concessionaire avec une voiture qui avait encore des traces de calcaire partout. J'ai eu un problème avec le bouton d'appel et un b J'ai dû quitter le concessionaire avec une voiture qui avait encore des traces de calcaire partout. J'ai eu un problème avec le bouton d'appel et un bruit respectivement 1 et 2 semaines après l'achat. Je me suis déplacée 3x pour des réparations et le bruit n'a pas été réglé. J'ai dû aller dans un autre concessionaire pour avoir leur avis et demander à Spinelli d'effectuer les réparations recommandées par l'autre concessionnaire pour que le bruit disparaisse enfin. Le bouton d'appel a été remplacé et a créé un problème avec ma fenêtre. Malgré le remplacement du bouton d'appel, j'ai encore le même problème aujourd'hui. L'enregistrement auprès de Nissan Canada (véhicule d'occasion certifié) n'a pas été fait (cela donne un an de garantie de plus) et c'est qqn l'autre concessionnaire qui m'a fait part que cela semblait être pratique courante chez Spinelli (ça lui est arrivé et à une autre personne aussi). Ils ont effectué 4 réparations et seulement 2/4 factures sont disponibles dans le système. Lors de ma dernière visite, on m'a prêté une auto de courtoisie gravement accidentée des 2 côtés et on a voulu me faire croire qu l'équipe n'était pas au courant. J'ai eu des commentaires comme Vous auriez du prendre la garantie prolongée, des autos d'occasion ça brise (j'ai acheté une 2015), je ne vous direz pas ce que les mécaniciens m'ont dit (lors de ma 3e visite) car vous allez me frapper, est-ce que vous inventez un bruit pour vous faire dédommager, etc. J'ai perdu plus d'une quinzaine d'heures à ce jour et j'ai la voiture depuis 2 mois et ce n'est pas terminé car mon problème d'appel est encore là. Service médiocre et pratiques douteuses. More
by very unhappy customer
Employees Worked With
elie, yatish
