Spinelli Honda

Disgusting service I want there to buy a used car that they posted on their website. Got the same price and the same car as the picture. after I decided to buy the car, I want there to buy a used car that they posted on their website. Got the same price and the same car as the picture. after I decided to buy the car, they led me Joannie Long, financial department. The deal was I pay them 3000 $ up front, the rest is on loan for a period of 48 months. She asked if I want supplementary insurance. She explained quickly what it is. I said it sounds interesting but I want to know the price, She told me that she does not know yet. She gave me an appointment the next 3 days to come to pick my car up. I went there, she asked me to sign tons of papers. My fault was I did not check all the papers before signing them. Go home with all the paper. I discovered that I have 3 kinds of insurances which included in my loan, tag already installed without my permission and the loan period is 60 months. I called the next day to ask to remove the tag, she told me that it is already installed and can not be removed. I asked to cancel the insurances. She told me that I have to deal with the insurance company, and I asked her about the loan period, she explained that because there is insurance price included, that is why the period is longer. They are just stealing my money and make me pay for loan interest. They are so mean. I would never, ever recommend anyone to this dealer. More

Merci pour tout! Merci à Alexandre Bihour et à Marie France Lortie! Je suis très heureux de mon nouvel achat. Ils m'ont très bien accompagné lors de mon achat. Très be Merci à Alexandre Bihour et à Marie France Lortie! Je suis très heureux de mon nouvel achat. Ils m'ont très bien accompagné lors de mon achat. Très belle atmosphère! Merci à vous deux! More

Good services I dropped by without an appointment and was assigned to Kenny Sousa. Great services, easy to talk to, went back and forth to get the price that i want I dropped by without an appointment and was assigned to Kenny Sousa. Great services, easy to talk to, went back and forth to get the price that i wanted and more..and i bought my second Fit! Je le recommande fortement! More

I was over charged I gave them a good review and they treated me like garbage im out thousands of dollars and they're still giving me the runaround want me to pay for t I gave them a good review and they treated me like garbage im out thousands of dollars and they're still giving me the runaround want me to pay for tires and rims that I did not order they were included in the price that we negotiated in the future I will never deal with Honda Spinelli again I contacted Honda Canada I'm still waiting on them to return the call and see if they can fix the problem two persons that are responsible are Alex Bihour sales and Serghei Junea financing please stay away from this place More

Great experience Je suis allé chez Honda Spinelli pour acheté ma première voiture. Julian Sayegh (qui vend de l'occasion)a été super professionnel en me référant à son Je suis allé chez Honda Spinelli pour acheté ma première voiture. Julian Sayegh (qui vend de l'occasion)a été super professionnel en me référant à son collègue Michel Ladouceur, étant donné que je voulais une voiture neuve. Le jour de la livraison, ils ont même pris le soin de mettre un chou sur la voiture comme si c'était un cadeau! Sandrine m'a super bien expliqué comment fonctionnait ma voiture! Une expérience top, où le client est la priorité! More

Sales The salesman Todd Billi and the director of sales are not honest, they try to steal your money, I do not recommend this dealer to buy a new car. The salesman Todd Billi and the director of sales are not honest, they try to steal your money, I do not recommend this dealer to buy a new car. More

Excellent Service from Kenny Sousa @HondaLachine I went first to another Honda dealer but was unimpressed with the salesman I first spoke to... he appeared dismissive when I would not give him the gu I went first to another Honda dealer but was unimpressed with the salesman I first spoke to... he appeared dismissive when I would not give him the guarantee that I am going to buy the car from his dealership... then I went to Honda Lachine and met with Kenny Sousa without appt. My husband and myself were very impressed at how welcoming and thorough he was. He took us for a test drive of the car right away; he explained everything so well that it didn't leave a doubt in my mind that I am going to take car. The whole process of obtaining the car with Kenny and from the Honda Lachibe was quick and easy and simple. will definitely recommend Kenny at Honda Lachine to everyone I know. More

Excellent!! I just got my Honda Civic about 2 months ago. I just love it. Also got great service. The reason I went to Kenny in Lachine was because he was the I just got my Honda Civic about 2 months ago. I just love it. Also got great service. The reason I went to Kenny in Lachine was because he was the only one who was willing to text. I am not always able to call on phone. No other place emailed or texted me back. Then when I went with my husband we were actually just going to test drive it. I never had a brand new car so I was nervous with him in the car. He let me and my husband take the test drive alone. Which was super!! When we went back he explained all safety about the car. I was sold! The car is amazing. And every time I text Kenny I get a fast response. Thank you again! 😊 More

great service stuff. nice and quick response on service. recommend spinelli honda repair shop. good price and a excellent service. good matching prices compare to stuff. nice and quick response on service. recommend spinelli honda repair shop. good price and a excellent service. good matching prices compare to others More

Very bad experience I have a HONDA CR-V TOURING 2015 and I w I have a HONDA CR-V TOURING 2015 and I was planning on leasing the 2017 model. I went to Spinelli Honda 3 days ago and I'm still baffled as to how I w I have a HONDA CR-V TOURING 2015 and I was planning on leasing the 2017 model. I went to Spinelli Honda 3 days ago and I'm still baffled as to how I was treated. I came in after booking an appointment with Todd the Sales Representative. Once we sat down, I explained the deal that I have with my current vehicle and to make a new deal. He started scribbling on a lined piece of paper (attached image). I was hoping for some formal company paper that had legitimate specifics on it, but instead I received a scribbled paper which made me question the validity of it. I called my husband to fill him in on the new terms. My husband then asked the representative the sale price of our current car, to which the answer was 'Can I ask why do you want to know?'. That upset both me and my husband. We are there as loyal clients, trying to settle for a new agreement, but instead we felt insulted by his answer. The last thing the representative said was to come back next year for a new deal if we're not satisfied. This one experience made us reluctant and unwilling to continue leasing a Honda vehicle. More