Southtown Hyundai
Edmonton, AB
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673 Reviews of Southtown Hyundai
Sales Individual Arthur is good. He was very friendly and communicative thru out the process.. Sales manager - I only know his name never once stop by or I don't know who he was. I He was very friendly and communicative thru out the process.. Sales manager - I only know his name never once stop by or I don't know who he was. I purchased a few cars and sales managers always stop by to introduce themselves. Finance dept is very horrible and hostile. He was very sneaky. After looking at the car and selecting the model and trim level which was on a saturday. I requested the finance dept to wait untill wednesday to run the loan application since Bank of Canada was reviewing and announcing the interest rates. The finance took all the info on saturday and promised me that they will wait until Wednesday but they sent the loan request on Monday to the bank. When I called and asked why did you send my loan application on Monday when I asked you to wait. They were making excuses and finally apologized. The finance dept came back with ridiculous interest rates for someone who has above average credit. When I said wasn't going to buy at that rate they agreed to honor Hyundai Canada's interest rates. When i went in to finalise the paperwork they cornered me to buy add ons that I didn't not want at all. I wasn't looking forward to spending approx 6k. Finance dept said you have to get these add ons to get this interest rate. Meanwhile Hyundai Canada was already offering the exact same rate. When I asked about in house financing, I told that's for folks who have horrible credit score and the rates are too high. At the end of it, I find out my loan was thru Hyundai Auto Motors. Finance dept didn't fully explain the contract that I was signing. When i asked what am i signing here I quote they said " I will give a copy and you can read at home but sign now for now". They offered me a decent trade in value. More
Jennifer Adams was excellent to work with in purchasing my GV 70. Kept me updated in a timely way, explained things thoroughly and answered all questions. Second time dealing with her. Survey could be my GV 70. Kept me updated in a timely way, explained things thoroughly and answered all questions. Second time dealing with her. Survey could be updated to include the Genesis staff. More
It was a pleasant experience to deal with this dealership. The salesman was very professional, knowledgeable and honest. They offer the type of service everyone expects. dealership. The salesman was very professional, knowledgeable and honest. They offer the type of service everyone expects. More
Sahaj and Thuc were very helpful and friendly and knew all the answers to my questions. They processed the transaction in a professional and timely manner. all the answers to my questions. They processed the transaction in a professional and timely manner. More