Southtown Chrysler
Edmonton, AB
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327 Reviews of Southtown Chrysler
Big thanks to Miriam stuparyk and lindley Nelson for always finding a way to help with my vehicle need. Plus the great staff around you to many names to name but great service all around Thank you T always finding a way to help with my vehicle need. Plus the great staff around you to many names to name but great service all around Thank you The lafrance family More
Worst customer service. The sales rep didn’t want to give us numbers on the monthly payments since we wouldn’t buy the vehicle today and wanted to take time to decide. We were told that we wouldn’t be entert us numbers on the monthly payments since we wouldn’t buy the vehicle today and wanted to take time to decide. We were told that we wouldn’t be entertained since they were busy (considering us being the only customer in store at the that time). More
Hailey was great, then pressure salesman swooped in. False out-the door price. Wouldn’t cover cracked windshield after payment, blamed us & wouldn’t cover it. Boo False out-the door price. Wouldn’t cover cracked windshield after payment, blamed us & wouldn’t cover it. Boo More
I have had great service and customer knowledge from the staff in the service area. I have dealt with CHRIS and Lindley for many years. Both of which have been honest and kept us totally informed about bot staff in the service area. I have dealt with CHRIS and Lindley for many years. Both of which have been honest and kept us totally informed about both my 2017 Ram and my wives 2012 Journey. They have of kept us informed of our vehicle progress and what to expect. The vehicle is finished when promised. I take all service to South Town because of knowledgeable and friendly and i feel confidant that work well be done right. More
Don’t bother with these crooks unless you wanna be told you’re approved, drive 2.5 hours there, just do they can xxxx your over and say it’s a no go. Been screwed around more than once by them. Save yourse you’re approved, drive 2.5 hours there, just do they can xxxx your over and say it’s a no go. Been screwed around more than once by them. Save yourself the hassle and shop else where. Complete JOKE of a dealership. More
STAY FAR FAR FAR AWAY FROM THIS DEALERSHIP!!!! If I could give less then a star would. It's full lying and terrible management. Before they selling the 2019 dodge caravan sxt 35 anniversary model fully l give less then a star would. It's full lying and terrible management. Before they selling the 2019 dodge caravan sxt 35 anniversary model fully loaded with navigation and heated seat afet I bought it when I check there is no navigation and heated seat and bring it back to them ,the sales person accepting his fault but sales person and manager they don't want to change the van,they asking to take other new van my price goes up, whatever they promise and showed me they didn't give to me ,that means they are cheated and fraud on me,plz I recommended don't go for shopping or don't trust them. More
Horrible! Bought a jeep from them a couple years ago. Had paint issues that they wouldnt take responsibility for. Then try and get a hitch put on a different vehicle and they tried to up the price over $300, paint issues that they wouldnt take responsibility for. Then try and get a hitch put on a different vehicle and they tried to up the price over $300, so going directly to who they get the work done by for way less... I'll never do bussiness there again! Love go auto and been with them for many years but this dealership I've had nothing but issues with. More
I inquired on a 2020 Ram 1500 Limited that was ADVERTISED for $19. First I was informed by the sales person Alexander that they will not honour that price. But proceeded to assist which is totally fine. (I a for $19. First I was informed by the sales person Alexander that they will not honour that price. But proceeded to assist which is totally fine. (I am reasonable to understand it was a typo). They said they are committed to giving me best price to earn the business (all dealerships say this). About 5 days ago, Alex phoned and texted me saying he found what he believes was the perfect truck for me. I was very excited and curious! But he never sent me any information on it. And when I followed up on Friday, still nothing because he was “super busy” at the dealership but will get back to me as soon as possible. Now two days later, he reached out to me to see how things are going and I reminded him that I haven’t seen this amazing truck that he felt matched my spec. Then he said it was the mis-priced $19 used truck (it was classified as new but has 1500km on it) ! Lol. Okay so fine. But then nothing comes through with any offer for me to consider and when I followed up 3.5 hours later- he said he apologized because it was a busy day. But here is what I learned Go Dodge / southtown Chrysler is about : 1. No integrity - they mislead you with fake pricing they have no desire to honour 2. Sales people make commitments they can’t honour. (Three times in this example) 3. Internet sales are secondary (makes sense if you are in the dealership you should be attended to) 4. The staff page isn’t updated. I like to see who I am considering doing business with. Lots of opportunity to improve. Maybe my experience was just an anomaly. Ultimately with a bunch of teasing and broken promises I lost confidence in Southtown Chrysler. More
They don't take cash. This place is unbelievable. Went in to buy a used car, agreed to pay advertised price. I was told they don't take cash. I would have to finance over two years. I also would have to borr to buy a used car, agreed to pay advertised price. I was told they don't take cash. I would have to finance over two years. I also would have to borrow more money than the price of the car at an interest rate higher than my line of credit. My wife and I left feeling terrible, without a car. It's an odd way to run a business. More