Southside Mitsubishi

I recently purchased a used vehicle from KROSS MITSUBISHI , and I cannot recommend them enough! A special shoutout goes to Shivam, the salesman, and Danny, the Sales Manager. They never made us feel rushed o , and I cannot recommend them enough! A special shoutout goes to Shivam, the salesman, and Danny, the Sales Manager. They never made us feel rushed or pressured, which is rare in the car-buying world. The pricing was transparent, and the finance team worked diligently to find a deal that fit my budget. I appreciated the seamless process from start to finish, including the test drive, paperwork, new snow tire installation, and vehicle delivery.Thanks to Shivam, Danny, and the team at KROSS MITSUBISHI , I drove away in my dream car feeling confident and satisfied. If you’re looking for a trustworthy dealership with outstanding service, look no further than KROSS MITSUBISHI More

1.5 month was trying to get a quota for GT PHEV from this folks! NO ANSWERS whatsoever!!!!Seems no one knows how to deal with internet request!!!!Especially famous Aaron, who was awarded as a "Great sales pe folks! NO ANSWERS whatsoever!!!!Seems no one knows how to deal with internet request!!!!Especially famous Aaron, who was awarded as a "Great sales person of the year"! Advertise some xxx and do not take responsibility to do it in real life! Dont waste your time, go to westside one, at least these are looking for customers! More

Had a great experience with Aaron at Mitsubishi South Edmonton. He had a genuine charm which made our dealings wonderful! Took the time to acquaint us with our new 2024 Eclipse Cross & answered all of ou Edmonton. He had a genuine charm which made our dealings wonderful! Took the time to acquaint us with our new 2024 Eclipse Cross & answered all of our questions! Thanks Aaron for everything! You were fantastic! Anthony & Emma More

My husband and I purchased a mirage noir and Aaron and Sam were amazing. Not pushy and very helpful. I would recommend them to anyone who’s looking for a vehicle. 😀 Sam were amazing. Not pushy and very helpful. I would recommend them to anyone who’s looking for a vehicle. 😀 More

We have had 2 used vehicles from Kross Mitsubishi. They have been amazing. Very helpful and gave us a great deal on both. Bill and Brad have been awesome to all our family . They understood our nee They have been amazing. Very helpful and gave us a great deal on both. Bill and Brad have been awesome to all our family . They understood our needs and were compassionate with our financial situation. We will be going there again. Thank you More

They are not there to sell cars they are there to play games. Very unprofessional. And did not accept my cash ... wow Glad i did not buy from this place games. Very unprofessional. And did not accept my cash ... wow Glad i did not buy from this place More

It was an excellent experience. In our family, we have one Outlander for our first daughter. Yesterday we bout RVR for the second daughter. Hopefully, we will get it next week Outla In our family, we have one Outlander for our first daughter. Yesterday we bout RVR for the second daughter. Hopefully, we will get it next week Outlander PHEV for my wife. With First Outlander, we have never had any problems over eight years already. Thanks, Diego and the team! More

Worst customer service ever. I have taken my outlander there a few times and it has been nothing but a headache. My car kept stalling when I was driving. Southside Mitsubishi cou I have taken my outlander there a few times and it has been nothing but a headache. My car kept stalling when I was driving. Southside Mitsubishi couldn't find anything wrong. I took it elsewhere and they discovered my wires were corroded under the hood and the battery was almost gone. They installed new bulbs in my headlights but whatever they did is wrong because I can barely see the road when I am driving. Absolute criminals at this dealership More

Bought a truck start of July & part of the deal & what I paid for was for 3M to be installed correctly. Since we don’t live close Mike Kracher advised us that we can go to Bow Mitsubishi should there ever b paid for was for 3M to be installed correctly. Since we don’t live close Mike Kracher advised us that we can go to Bow Mitsubishi should there ever be an issue with anything & it gave me a piece of mind. When we got the truck delivered to our home in Airdrie 3 days later & upon inspection we noticed on EVERY SINGLE area where the 3M was installed, there was tons of dirt/ debris trapped under the film & it was peeling in spots. We immediately reached out to the dealer and advised them of the issue & sent pictures to show them the issue. They said go to Bow Mitsubishi & it will be taken care of. Truck sat with Bow for 2 days till I got called and advised that the Service manager at Kross rejected the Work order and they would not fix anything as the installer at Bow claimed it was from “rock chips” ( See the pics on goggle and you will see the install guy at Bow is an idiot as well as Kross’s install is terrible) Mike advised my Husband that he would help us again and get it fixed & he would pay his own money for us to go to another shop in the Calgary & pay for the 3M to be fixed. So again we take the truck to another south shop & get told the next day that Mike was only going to get the front bumper & hood fixed and NOT the rest of the truck that still has the poorly installed 3M. When we picked the truck up from that 3rd party you can tell it was quality work! Kross couldn't even bother to cut the 3M on the bumper to account for the sensors and holes for the front plate & they had the 3M tucked in properly instead of slapped on like Kross did. We asked for our money back for the 3M & where told no and that if we take the truck back to Edmonton it would maybe get fixed. I should not have to take my entire weekend or time off during my work week to accommodate there operating hours, pay for gas, food, hotel and put those Km’s on my truck for them to maybe fix there mistake and there continued run around. We are currently trying to get a hold of the service manager to get this resolved but from what I can see on the other google reviews he is good at not returning calls. I should of bought elsewhere when they offered the “Free $500 gas card” and tried to work that into my financing, to me that’s not free its just me financing my own $500, but I let it go & viewed it as a terrible sales “incentive”. They have been reported to the AMVIC for failure to follow through on the written agreement & no one is returning our calls. More