Southgate Volkswagen

Spring service I always come back to Southgate VW because of their awesome customer service even though I bought my car at Northgate VW. This time they even gave me I always come back to Southgate VW because of their awesome customer service even though I bought my car at Northgate VW. This time they even gave me a cab voucher to go to South ed common and shop while my car was being serviced. They finished right at the time they quoted me. More

Fast and knowledgable. They were fast with the service, knowledgable with the service and warranty, and gave good recommendations for the next service. Scheduling was right They were fast with the service, knowledgable with the service and warranty, and gave good recommendations for the next service. Scheduling was right on and good communication. Car was also cleaned and shiny on the exterior. Was nice to use the credit received from the emissions ordeal. VW cars are so low maintenance either way. More

Every Dealer is different I love this dealership. They give you quick diagnosis, provide a reasonable quote and fix your problem. Other VW dealerships are not the same so muc I love this dealership. They give you quick diagnosis, provide a reasonable quote and fix your problem. Other VW dealerships are not the same so much so I thought seriously about getting rid of my car just so I wouldn't have to deal with VW service; never mind the problems they caused! This is the first VW service department I have liked and will continue to use. More

Very good It was good but was concerned about service vehicle. If any damage happened while driving. I can see if it was my fault, but say someone passes you an It was good but was concerned about service vehicle. If any damage happened while driving. I can see if it was my fault, but say someone passes you and a rock hits windshield. That kind of stuff shouldn't be accountable. So next time not sure if I should take service vehicle. Was nervous all the time. Not good More

Excellent service We enjoyed our recent experience with Matthew Stevenson at Southgate VW. He was friendly polite and knowledgeable. He explained everything in a clea We enjoyed our recent experience with Matthew Stevenson at Southgate VW. He was friendly polite and knowledgeable. He explained everything in a clear concise manner. We felt the deal was fair and we ended up with the vehicle we wanted. I would recommend Southgate VW to my friends without hesitation. More

Good Service I drop of vehicle off early and they had my service loaner ready to go so it was painless. I have had bad experiences in the past but not this time. K I drop of vehicle off early and they had my service loaner ready to go so it was painless. I have had bad experiences in the past but not this time. Keep up the good work. Thanks More

Quick and thorough We got our winter tires changes and spring tune-up. They did an analysis of the vehicle to assess if there were any problems. They completed the job We got our winter tires changes and spring tune-up. They did an analysis of the vehicle to assess if there were any problems. They completed the job quickly and only recommended items that need to be done. They also washed the car which is greatly appreciated. More

15000 service to my Golf I had the 15000 km service done to my car and had a new windshield installed. Service was great. My car wasn't going to be ready when I needed it, but I had the 15000 km service done to my car and had a new windshield installed. Service was great. My car wasn't going to be ready when I needed it, but I did get a courtesy car which was fantastic. More

Quick, friendly service I showed up 25mins early for my appointment but staff were accommodating and got my vehicle in right away for servicing. I waited at the dealership wh I showed up 25mins early for my appointment but staff were accommodating and got my vehicle in right away for servicing. I waited at the dealership while my car was serviced and everything was done timely, staff were friendly and it was an overall good visit! More

Oil and tire change including health report of car Great service. I was late and they still took my appointment along with providing me a service car and everything was done in a timely matter and disc Great service. I was late and they still took my appointment along with providing me a service car and everything was done in a timely matter and discussed future vehicle needs. More