Southgate Volkswagen

Helpful Customer Service Ryan was very helpful, especially when, even though the car maintenance was completed, the invoicing computer system was unavailable - he suggested a Ryan was very helpful, especially when, even though the car maintenance was completed, the invoicing computer system was unavailable - he suggested a convenient way to let me get on my way without having to wait for the invoice to print. Thanks Ryan! More

Noises in front left wheel The service tech tried their best to determine the cause of the noise but due to wet roads were unsuccessful. I found them very attentive to my conce The service tech tried their best to determine the cause of the noise but due to wet roads were unsuccessful. I found them very attentive to my concerns and believe they took my concerns seriously. More

Excellent Due to an error on my own behalf the parts department manager and Chris in the service department went above and beyond the norm to provide great serv Due to an error on my own behalf the parts department manager and Chris in the service department went above and beyond the norm to provide great service. Thank you very much. We have been long term clients and will continue to purchase and service our vehicles at Southgate Volkswagon. I like the looks of that EOS! More

Thank you Ryan! Ryan was a great service advisor, polite and efficient! Ralph in parts was really helpful helping me find winter tires for my new car!! Couldn't be ha Ryan was a great service advisor, polite and efficient! Ralph in parts was really helpful helping me find winter tires for my new car!! Couldn't be happier with the service received! More

Above and Beyond I was very impressed at how at ease I felt during the whole sales process. I never felt pressured, or that I was speaking to a stereotypical "salesman I was very impressed at how at ease I felt during the whole sales process. I never felt pressured, or that I was speaking to a stereotypical "salesman". Moe was candid and straightforward, and even went the extra mile when I had problems registering my car. He brought a loaner vehicle to my work and took my vehicle to get an inspection so I didn't have to do it on my own time. I would highly recommend Moe and the entire team I dealt with at Southgate VW. More

very good experience in the southgate collision repair centr Good work and interactions. I was amazed how my vehicle was ready in 24 hours from dropping it off. I was given a ride back to work after dropping my Good work and interactions. I was amazed how my vehicle was ready in 24 hours from dropping it off. I was given a ride back to work after dropping my vehicle by a very pleasant staff member. The receptionist, Kim, was very kind and accommodating. The car was detailed after the work is done and some old dried sap material from parking under an evergreen tree was cleaned out. Thank you for doing this. More

Extra service While they did the body work well, they also checked to find a squeak in my engine and found it! They told me what to do to stop it - even though that While they did the body work well, they also checked to find a squeak in my engine and found it! They told me what to do to stop it - even though that is not what it went in for. Great to work with them. More

Great service and overall experience Received fantastic service from Ryan today! Quick check in, great deal on a winter package and fast turn around time. Everything was in order for my Received fantastic service from Ryan today! Quick check in, great deal on a winter package and fast turn around time. Everything was in order for my arrival and went smoothly! More

Moe - Sales Moe was great to work with along with everyone else! Tammy was also great at explaining everything and helping me get my insurance sorted out! Thanks Moe was great to work with along with everyone else! Tammy was also great at explaining everything and helping me get my insurance sorted out! Thanks VW! More

Thanks On time and great price. Thanks Holly for adjusting price for staff. I enjoyed Bills relaxed sense of humour. He managed to take the stress away from On time and great price. Thanks Holly for adjusting price for staff. I enjoyed Bills relaxed sense of humour. He managed to take the stress away from my day. More