Southgate Volkswagen

never a disappointment Never a doubt in my mind with this dealership. Kind staff and knowledgable on whatever is wrong with your vehicle. Been going here for nearly 3yrs and Never a doubt in my mind with this dealership. Kind staff and knowledgable on whatever is wrong with your vehicle. Been going here for nearly 3yrs and haven't lost interest yet. Feels great getting your car serviced when the staff knows your face as soon as you walk the building. ?? More

oil change & language switch over it was a quick in an out with great service and faster then expected, thank you for fitting me and in fixing my car on short notice it was a quick in an out with great service and faster then expected, thank you for fitting me and in fixing my car on short notice More

Responsive staff and good service experience. My 2015 Passat required adjustment of several items and an oil change. A courtesy vehicle was provided, explanations of work done were clear and staf My 2015 Passat required adjustment of several items and an oil change. A courtesy vehicle was provided, explanations of work done were clear and staff were courteous and responsive. One remaining problem could not be replicated in the shop, however staff provided a clear explanation of how I can help them diagnose source of problem (intermittent malfunctioning of power window) should it occur again. My car was returned washed. A good service experience. More

Great Service Great Dealership Since I have owned my car I have to say the service department and sales department are by fare the best in the city. I'm always surprised at the leve Since I have owned my car I have to say the service department and sales department are by fare the best in the city. I'm always surprised at the level of customer service I receive when I come in for servicing. I plan on purchasing all future vehicles from this dealership and have my car serviced here for years to come. More

Thanks guys! I'm always glad to bring my vehicle to Southgate VW. I know I can trust the service advisors to always tell me the truth and not sneak in any hidden c I'm always glad to bring my vehicle to Southgate VW. I know I can trust the service advisors to always tell me the truth and not sneak in any hidden charges. More

Great Service I came in for service and dealt with Ryan who was very friendly and knowledgeable. He explained the services as well and asked about specific concerns I came in for service and dealt with Ryan who was very friendly and knowledgeable. He explained the services as well and asked about specific concerns, made sure muy requests were taken care of and had the vehicle ready for pickup and left me very satisfied with the service. More

Excellent service I always have a great experience whenever I go to Southgate Volkswagen the staff is polite and knowable and always willing to help in any way they can I always have a great experience whenever I go to Southgate Volkswagen the staff is polite and knowable and always willing to help in any way they can More

Great Service and Staff So far only good things to say about Southgate Volkswagen, dealerships can be an overwhelming and stressful thing at times, not with these guys. Frien So far only good things to say about Southgate Volkswagen, dealerships can be an overwhelming and stressful thing at times, not with these guys. Friendly, informative and helpful. I do recommend any first time car buyer check out SGVW. my recommendation is ask for Calvin (sales), Freddy (Finance), Holly (service). and i'll bet you won't be unsatisfied in the end. More

Service review Chris was very attentive, open, and very customer focused. All service advisers should be more like Chris. He supplied all info asked and was attentiv Chris was very attentive, open, and very customer focused. All service advisers should be more like Chris. He supplied all info asked and was attentive to detail. More

poor Serivce nobody picks up the phone in service when tring to make an appointment. also no one calls back when you leave a mssages many massages. even when I go nobody picks up the phone in service when tring to make an appointment. also no one calls back when you leave a mssages many massages. even when I go through reception they still dont pick-up bad service or as i see it you dont need my business. they did not even give me the time of day when i was there it was like I was bother them. More