Southgate Volkswagen

safisfied service done in a timely manner ;unit ready when promised; the car was washed when i picked it up, which was nice; unit parked , was easy to find. service done in a timely manner ;unit ready when promised; the car was washed when i picked it up, which was nice; unit parked , was easy to find. More

Service Excellence from Parts. Great dealership overall. The Southgate volkswagen parts department has been super easy to deal with. A huge reason I decided to purchase my Golf R from there last year. I rece The Southgate volkswagen parts department has been super easy to deal with. A huge reason I decided to purchase my Golf R from there last year. I received good service from everyone in the dealership from sales to finance. The most exceptional service I received was from Howard in parts. He always responds to my questions quicker than any other auto vendor I have ever dealt with. He helped me put together winter wheels for my car even when the ones I had wanted were out of stock and made my vw experience a lot better. More

Great Job by Rhonda and Bill Very courteous and professional. The service atmosphere is very clean and fresh.I was very satisfied with the service and am recommending my daughter Very courteous and professional. The service atmosphere is very clean and fresh.I was very satisfied with the service and am recommending my daughter to do her service work with South gate VW. More

Communication Dealership staff showed great willingness to explain complex technical information with patience and respect. We will probably end up driving 400 km t Dealership staff showed great willingness to explain complex technical information with patience and respect. We will probably end up driving 400 km to this dealership to be assured of quality work on the VW More

Quick and efficient I booked a same day appointment for a safety recall and an oil change. Walked right in, Bil checked me in and took the car immediately. Went for lun I booked a same day appointment for a safety recall and an oil change. Walked right in, Bil checked me in and took the car immediately. Went for lunch and came back, car was ready. Easy and no hassles. More

Great day no hassles Fast and efficient No hassle. Liked that I didnt have to wait forever to get an appointment I walked in spoke to Bill and walked out Fast and efficient No hassle. Liked that I didnt have to wait forever to get an appointment I walked in spoke to Bill and walked out More

Excellent Customer Service I have purchased 4 new vehicles from Southgate over the past few years. I am very happy with the service I receive there and will continue to take my I have purchased 4 new vehicles from Southgate over the past few years. I am very happy with the service I receive there and will continue to take my business there for many years to come. More

Vehicle Service & vehicle purchase I recently had my 2015 VW Golf in at Southgate VW for it's 15km and I have just purchased a 2014 VW Jetta ...in both cases I received fantastic servic I recently had my 2015 VW Golf in at Southgate VW for it's 15km and I have just purchased a 2014 VW Jetta ...in both cases I received fantastic service from both the Service dept where Holly Unger the Service manager assisted me & Don Gray the GSM sold me a 2014 Jetta. I couldn't be happier! Rick Young More

Service I receive great service from Bil each time I bring my car in. I appreciate how knowledgeable he is about my car. I have (in past) found some of the I receive great service from Bil each time I bring my car in. I appreciate how knowledgeable he is about my car. I have (in past) found some of the other service members to not be knowledgeable enough. More

Engine Light came on 2 days after service. I do NOT think it is a coincident the engine light came on right after the service was performed on my 2010 VW Touareg car. I as a long time customer I do NOT think it is a coincident the engine light came on right after the service was performed on my 2010 VW Touareg car. I as a long time customer of Southgate Volgswagon am very dissapointed that the car engine light would come on so quickly after having the car serviced.. I have for over the previous 6 months driven the car with no problems. I feel very strongly the engine light problem should be repaired at no cost to me if you want to keep me as a continuing customer! John Krywko Phone number 780 939 2501. More