Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southgate Volkswagen
Edmonton, AB
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 318 reviews
June 03, 2026
Just picked up my Golf R and the whole experience was awesome. Huge shoutout to David, Ali, and Aaron for making everything super easy. Great vibes, no pressure, and they got me into my dream car. awesome. Huge shoutout to David, Ali, and Aaron for making everything super easy. Great vibes, no pressure, and they got me into my dream car. More
by ZoomsR
Employees Worked With
Aaron Robert, Ali Hamade, David Adeoti
May 28, 2026
Great staff who were helpful and patient. Didn't feel any pressure. All costs were laid out clearly for us. Appreciate the comfortable and straightforward process in purchasing our new VW Didn't feel any pressure. All costs were laid out clearly for us. Appreciate the comfortable and straightforward process in purchasing our new VW More
by aalibhai
Employees Worked With
Nicky Au-Yeung, David Adeoti
May 28, 2026
Edric, Aaron, and Eric were fantastic to work with throughout the entire purchasing process. They helped me get a great price on an Atlas and provided professional, friendly, and outstanding customer throughout the entire purchasing process. They helped me get a great price on an Atlas and provided professional, friendly, and outstanding customer service from start to finish. Everything was smooth, easy, and stress-free. Thanks as well to Nicky in finance for the help with the financing process. Highly recommend this team for anyone looking for a great vehicle and buying experience! More
by HappyAtlasOwner:)
Employees Worked With
Nicky Au-Yeung, Eric Prociuk, Aaron Robert, Edric Sim
May 25, 2026
The staff were great to deal with, made the buying process smooth and seamless. They understood my needs and were courteous and professional. process smooth and seamless. They understood my needs and were courteous and professional. More
by Lcaputo
Employees Worked With
Sonia Kerboua, Aaron Robert, Koko Beeharry
May 15, 2026
Salesperson asked me to put a $500 deposit for a preowned vehicle. Few minutes later this erik guy called introduced himself a sales manager asking for my credit card information. After 15 minutes’got a bank vehicle. Few minutes later this erik guy called introduced himself a sales manager asking for my credit card information. After 15 minutes’got a bank app notice that $1000 was taken out from my credit card. They call their selves a team but they are not on the same page when processing sales. After a few hours finance lady called me saying i was approved she wants me to call car insurance and bring a void check but refused to disclose the final numbers on paper over the phone. She sent me the details of the lein holder(TD AF) to get the car insured i just found out eventually on the paper that SCOTIABANK was the leinholder instead of TD AF. They just advised me to call my car insurance company to make an update. She was focused in selling me extended warranties that I already told them im not interested. They even attemted to change my biweekly payment several times. If you want volkswagen cars go somewhere else, if you want trouble go to southgates volkswagen. They will surely give you problems. More
by Mossyoak228
Employees Worked With
The erik guy sale manager who took $1000 deposit instead of $500, Edric Sim, Sarah Reimer
April 30, 2026
I was assisted by Norv this past week at a special sale they had going on at Southgate VW. He was a really helpful guy with what we were trying to purchase, and I ended up buying a brand new Volkswagen Cro they had going on at Southgate VW. He was a really helpful guy with what we were trying to purchase, and I ended up buying a brand new Volkswagen Cross Sport in the avocado colour More
by Shane
Employees Worked With
Norvin Samuel
April 27, 2026
Great store, great staff! Tasmin made the whole purchase process smooth and painless. Entire staff was welcoming and I will definitely recommend everyone stop in for the bes Tasmin made the whole purchase process smooth and painless. Entire staff was welcoming and I will definitely recommend everyone stop in for the best buying experience! More
by becs37
Employees Worked With
Tasmin
