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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,110 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,110 Reviews of Southbank Dodge Chrysler LTD

June 03, 2021

Tyler Parker and team are excellent and are very focused on customer satisfaction. .They had spent time searching and ordering parts for recalls on my vehicle and made sure I was happy before I left. This i More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
Jun 09, 2021 -

Southbank Dodge Chrysler LTD responded

Hi Troy, Thank You very much for writing us a wonderful review. We strive to succeed more than ever. We ensure that we read all of our feedback to learn and improve your service. Tyler Parker is a part of our team. and speaking about teams, we ensure that Together Everyone Achieves More! Your Friends at Southbank Dodge

June 01, 2021

South Bank Dodge is an Excellent dealership. John Aladin was very professional / friendly and went through the features of the new car. I recommend them for your next purchase. More

by marc charbonneau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem, John Aladin, Andre Bond
Jun 01, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Mr, Charbonneau for your great review. Andre,John and Al ,definitely are super stars. We look forward to your next visit Rodrigo Brand Customer Relations Manager

May 31, 2021

Great sales team. Aaron, you're the man! I purchased a 2020 Ram 1500 Classic from him and I was pleasantly surprised. He knows his product and is willing to go the extra mile to get full customer satisfac More

by Eric Chabot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Aaron Lee
Jun 03, 2021 -

Southbank Dodge Chrysler LTD responded

Thank You Mr, Chabot for your awesome review. We at Southbank strive everyday to make your and everyones experience a positive and great one. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

May 27, 2021

Of all the new cars that I have ever bought, this was by far my most pleasant experience. It was an easy negotiation. Staff was friendly and thoughtful. Didn't get everything that was promised at delivery, More

by José
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie El-Khouri, Brandon Dallaire, Ivan Zechel, Kathy Stack, Rod Brand, Andre Bond
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank You Jose we are very happy it was our pleasure to have earned your business and trust. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

May 24, 2021

Friendly and courteous staff. Got a good trade in value for my vehicle compared to the market. Bader was great and provided me with the information I needed More

by Karim Zedan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bader Sandouka
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank You Mr, Zedan. for your ratings. We look forward to serving you again. Rodrigo Brand Customer Relations Manager

May 22, 2021

We have changed 3 cars in south bank dodge and he is always there to help promptly and always super nice ! He always has a smile on, treats other employees with respect and always takes care of my car a More

by nebo_1991
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Nebo i will pass this on to Dan. He really is a real gentleman and a wealth of knowledge. We truly appreciate your business. Rodrigo Brand Customer Relations Manager

May 22, 2021

Dan always listens and has the customer's interests in mind without fail! Never pushes any service you don't want! I always try to deal with Dan when I bring my vehicles in for service! More

by jandar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Jandar. Dan is a great listener and very helpful service adviser . We look forward to you next visit. Rodrigo Brand Customer Relations Manager

May 17, 2021

Their service manager, Tyler, has shown the utmost customer service. He went above and beyond any place I have dealt with. Thank you so much for your help! More

by Samantha.farr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariouse , Tyler Parker
May 29, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you Samantha. Tyler is without question top notch at what he does. We look to your next visit. Have a great summer. Rodrigo Brand Customer Relations Manager

May 13, 2021

My experience was very successful and develop good report with Mark Desjardins my sales person. The whole experience i shall repeat again when the time comes More

by patricktardif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, Mark Desjardins
May 13, 2021 -

Southbank Dodge Chrysler LTD responded

Thank you, Mr, Tardif for your rating. We love it when we get this kind of rating. It was our pleasure to have served you. We look forward to seeing you again. Rodrigo Brand Customer Relations Manager

May 10, 2021

2nd purchase in 5 years. Friendly, proffessional staff. Notification regarding financing took a little longer than hoped, but maybe our overexcitement. Had truck within 5days. Thanks!! More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Zechel, BreAnna Marcotte
May 10, 2021 -

Southbank Dodge Chrysler LTD responded

thank you Rick for your review. We hope that you enjoy your new vehicle. Sorry if it took a little longer than expected. Rodrigo Brand Customer Relations Manager

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