Southbank Dodge Chrysler LTD
Ottawa, ON
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2,047 Reviews of Southbank Dodge Chrysler LTD
Brought my vehicle in for a detailing. The service rep (Ian) was very courteous and made sure to update me on the progress of the job. Car looked like new when it was given back to me. The service rep (Ian) was very courteous and made sure to update me on the progress of the job. Car looked like new when it was given back to me. More
Brandon was fantastic but the finance dept was extremely disappointing. I have to pay provincial taxes twice bc they shouldn’t have charged me Ontario tax since I was from Quebec. The finance dept also forg disappointing. I have to pay provincial taxes twice bc they shouldn’t have charged me Ontario tax since I was from Quebec. The finance dept also forgot to give me paperwork that the motor vehicles lady said he clearly knew I needed. I stood in line at the motor vehicles for almost an hour to be told I don’t have the originals and she could do nothing for me. When I went to pay for the vehicle with cash their POS system wouldn’t take $60,000 so I stood around for another hour waiting for them to talk to the company they rent the POS from to make a one time transaction for $60k. The head of the finance dept was rude and made mistakes then blamed them on me refusing to take responsibility for his role until finally he said he was sorry for the missing paperwork. I would not have bought this vehicle if it wasn’t for Brandon. He was kind and considerate and admitted things were not completed the way they usually were. I will recommend Brandon but not the finance department. More
Can you believe. It takes me less than hour to have everything ready. I would like to thank Mutasem, Haasan and Chris for the great job It takes me less than hour to have everything ready. I would like to thank Mutasem, Haasan and Chris for the great job More
Chrysler 200, one of two best cars I ever owned (the other was a '65 Chev Impala). Dan is very knowledgeable, friendly and efficient. He has kept my 200 in good shape for 10 years! other was a '65 Chev Impala). Dan is very knowledgeable, friendly and efficient. He has kept my 200 in good shape for 10 years! More
A very kind smile person. Ready to help purchase the car you want. He knows how to please client while preserving company interests. I Will recommand him always. Ready to help purchase the car you want. He knows how to please client while preserving company interests. I Will recommand him always. More
We found a Jeep that we absolutely loved and we visited the deal for a test drive. Hassan the salesman was amazing; he was very professional, gave us all details, car features etc while doing the test driv the deal for a test drive. Hassan the salesman was amazing; he was very professional, gave us all details, car features etc while doing the test drive. We decided to buy our dream car and Ivan in the financing department was super good as well; he found the best financing rate for us and was able to put all documents together in a very short period. The whole dealership is a wonderful experience for us. I definitely recommend them if you want to get a jeep. Thank you to all of you who made our dream come true with my Jeep Grand Cherokee More
Great team work perform by everyone at Southbank Dodge. Salesman Charlie did a great job and went beyond the task by driving by vehicle home, as well as Hussein did an amazing job with a great follow up in Salesman Charlie did a great job and went beyond the task by driving by vehicle home, as well as Hussein did an amazing job with a great follow up in the finance team providing clear and honest information in the business. The guys working at the servicing Dept. did a great job in the axle and the vehicles inspection, they went beyond the given task. Madeleine did quite a great job coordinating the service for the vehicle. Fantastic job guys! My congratulations to Mr. A. Bond for having such a great team! Thanks More
Charlie the sales guy just give the runaround waiting on second key for brand new truck called another dodge deal the can have one in 2 day and it been weeks for capital dodge. do not go here!!! sing my pap second key for brand new truck called another dodge deal the can have one in 2 day and it been weeks for capital dodge. do not go here!!! sing my paperwork all completed have my truck and then had to go back in and redo the paper as they messed it all up. with no compensation to me for my time and there mistake. Please avoid this dealership at all cost More