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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,109 Reviews
Call Dealership (613) 731-1970
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,109 Reviews of Southbank Dodge Chrysler LTD

December 09, 2023

RJ is pleasant, knowledgeable and responsive. A pleasure to have him as service advisor. Asalwsys the service department delivered excellent service, exactly as needed, for reasonable rates. Very More

by Mcmurdo.paton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, Madeleine O'Neil, Tyler Parker
Report | Print
December 08, 2023

Excellent service in a timely fashion, Dropped in with an ignition problem had it replaced and I was out More

by roy_niemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
Report | Print
December 04, 2023

South bank dodge is very accommodating with your vehicle issues, concerns n problems.This company provides excellent service n the staff is very friendly. More

by nora.mah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil
Report | Print
December 01, 2023

Southbank always takes great care of me and my RAM. The service department is friendly and knowledgable. More

by habsdreams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Troy Charlebois
Report | Print
November 29, 2023

Amazing service! The staff are friendly, follow up in a timely manner and are knowledgeable. More

by Erin L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Daniel O'Neil, Tyler Parker
Report | Print
November 27, 2023

Staff are nice and accommodating. This location offers military discounts, so we appreciate supporting them. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ , Madeleine O'Neil
Report | Print
November 27, 2023

The staff are always wonderful and knowledgeable. They are always willing to assist and give you all the best options. More

by Kyle_st_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeliene O’Neil
Report | Print
November 26, 2023

Always greated by professional staff. Dan in service is great! I am a repeat customer and will continue in the future. More

by rmckay39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire, Madeleine O'Neil, Daniel O'Neil
Report | Print
November 22, 2023

Top notch excellent service very friendly staff fast and friendly service keep up the good work More

by Ianmassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan , Madeleine O'Neil
Report | Print
November 22, 2023

Poor communication, estimated work time 2-3 hours with appointment, in reality it took over 8 hours with no updates. More

by sheilacbegin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Parker
Report | Print
Nov 22, 2023 -

Southbank Dodge Chrysler LTD responded

We are very sorry for the experience you had during your last service. We value all customers input to making us better as a dealership. If there is something I can do for you, please reach out to me. Peter Lafrance 613-731-1550.

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