South Trail Kia

Excellent Service and friendly atmosphere W service both our cars at the location. The team there are very friendly and accommodating.They also are knowledgeable when recommending work that needs to be don our cars at the location. The team there are very friendly and accommodating.They also are knowledgeable when recommending work that needs to be done More

This dealership and well sales as well as service have always been incredible in both customer service and meeting my expectations, and I am a person that is very picky. always been incredible in both customer service and meeting my expectations, and I am a person that is very picky. More

I will never buy a vehicle from this dealership again. The salesman is very shady, dismissive and made promises but never followed up and the manager is no better. They do not even get one star rating fro The salesman is very shady, dismissive and made promises but never followed up and the manager is no better. They do not even get one star rating from me. More

These guys must teach the course on how to become a shady sketchy used car salesman! My daughter bought a used vehicle here and it was promise after promise after promise followed by lie after lie after lie sketchy used car salesman! My daughter bought a used vehicle here and it was promise after promise after promise followed by lie after lie after lie . Starting with being told that your bill of sale included gst then when picking up “oops no it didn’t” so expect to pay 5% more upon pick up and then be called a liar . Also on bill of sale “full tank of gas “ to be given it with 1/4 tank then get told “we don’t fill used cars “ oh but it says here FULL TANK ?!?! Then it was going to be detailed , that was a joke , garbage under the seats , Kleenex etc , oh let’s not forget to mention it will be ready Friday , but then had to wait an extra week because it was not ready Friday . Go to pick it up and guess what ? We forgot to do an out of province inspection come back tomorrow. Ok great can we get the spare set of keys ? Told “ our salesman took the spare set home we will mail them to you “ phone a week later “we don’t provide spare sets of keys “ I have never dealt with such an unprofessional circus of a company these guys are a complete joke and I have no idea how they stay in business. Oh and on that note wearing a mask properly does not pertain to them , it is worn on their chin which just helps their cheesy salesman persona ! You rush home and shower you feel so dirty and violated after dealing with these guys. Special shout out to Jason used car manager who then hides in his office and can’t come to the finance office to call you a liar to your face ! Buyer beware at this place . You’ve been warned . More

Really great service, and welcoming. Didn’t feel pressured and Dylan was very helpful and informative and made car buying easy. Shimpei was really great too. pressured and Dylan was very helpful and informative and made car buying easy. Shimpei was really great too. More

Love our new Kia Seltos. Alex was very helpful and very informed. He was an awesome salesman and Serge did a great job on the paper work. Thank you Kia informed. He was an awesome salesman and Serge did a great job on the paper work. Thank you Kia More

South Point Kia maintenance were excellent as usual. Did oil/ filter, checks and inspection and removed winter tires and put on summer tires. Thanks kia. oil/ filter, checks and inspection and removed winter tires and put on summer tires. Thanks kia. More

Very professional approach by Kramer.Explained the Very professional approach by Kramer. Explained the warranty in good detail and was very helpful with the CIBC financial aspect and arranging Insuran Very professional approach by Kramer. Explained the warranty in good detail and was very helpful with the CIBC financial aspect and arranging Insurance company. Little disappointed that the gas tank was only a 1/4 full. Think when you spend over $20,000 a full tank would be a nice touch. More

Three yearss to find a problem with my Sorrento The long and short of it is that I had an issue with my 2014 Sorrento 3.3l. A miss on cylinder 5. Diagnosed in 2017 ! After much spending the problem The long and short of it is that I had an issue with my 2014 Sorrento 3.3l. A miss on cylinder 5. Diagnosed in 2017 ! After much spending the problem had not been resolved.The problem has finally been resolved by the replacement of an ignition coil. But it took 3 YEARS and much annoying by me to get there.Their service advisors and mechanics are focused on resolution. Their boss is focused on deflection. Other reviews are not kind on this subject. It is tough when you are bullied by the extremely rude service manager. More

Excellent service.Alex was very knowledgeable about the Excellent service. Alex was very knowledgeable about the Kia Stinger and quite passionate about the car. The test drive was fun and ultimately convi Excellent service. Alex was very knowledgeable about the Kia Stinger and quite passionate about the car. The test drive was fun and ultimately convinced me to purchase the car. The vehicle is a fun sports car with extra practical features like hatchback and all wheel drive. More