South Pointe Toyota

A needle to a thorn to a rose We tried in vain to purchase a new Highlander near our home in Chilliwack BC. As most dealerships seem to be sold out of the one we wanted in the colo We tried in vain to purchase a new Highlander near our home in Chilliwack BC. As most dealerships seem to be sold out of the one we wanted in the color we wanted we had to look elsewhere. We found a Product Advisor with South Pointe Toyota who actually worked to earn our business. Brain Collins found what seemed to be a needle in a haystack when he had IN his inventory the Highlander we wanted but also in the color we wanted. We drove a rental car to Calgary and took delivery of the vehicle. Unfortunately that's where the needle became a thorn as the regulations in BC caused an unfortunate and unforeseen delay as the new vehicle information sheet required to register the vehicle in BC was in my wife's name but the bill of sale was in mine. It was a ridiculous delay but finally we were able to have the issue resolved and then finally being able to register our new vehicle which was sitting in the driveway just teasing me as I was unable to drive it. Finally a rose has emerged as the Highlander looks great, runs great and Brian stayed in touch for the entire time showing he cared enough to assure resolution. We would recommend Brian from South Pointe Toyota as he is thorough, professional and he cared about what was going on with us. More

Service When I book an appointment with south pointe toyota. In a few hours they emailed me back to have the car that i want for test drive on the same day th When I book an appointment with south pointe toyota. In a few hours they emailed me back to have the car that i want for test drive on the same day that i wanted. It really doesn't matter who you pass there they always ask me if I've been help. Dan and Brian were well organize and they always meet your needs. I would recommend someone here again. More

Mike Nguyen , customer service extraordinaire. I have been a customer of South Point through the purchase of two vehicles, over the last 18 months. I am so impressed with the service I have receive I have been a customer of South Point through the purchase of two vehicles, over the last 18 months. I am so impressed with the service I have received from Mike Nguyen through this time. Mike has made the purchasing process easy for me each time by understanding the needs of my business, family and myself. Mike has been patient with my many questions and helped me explore all purchase options. He understands my preoccupation with safety and reliability and has helped me make excellent choices regarding vehicles and associated options. Mike has worked closely with the finance department to ensure the affordability of my purchase. Another thing I have appreciated about Mike is that he has helped influence the pricing of parts and accessories to help make my options like tires, rims and other accessories more affordable. I can always count on Mike to return calls and he makes me feel like a special customer with each experience. He has an uncanny ability to remember your name and those of my family. Your my guy Mike and I hope your are recognized for your excellence..... Jack Marcy More

friendliness @southpointetoyota I would like to say thank you to Mike,Nguyen (sale advisor) for the great help and good advise during this morning visit at southpointetoyota service I would like to say thank you to Mike,Nguyen (sale advisor) for the great help and good advise during this morning visit at southpointetoyota service department. More

Professional We purchased a RAV 4 from Mike Nguyen at South Point, we were a little wary at first dealing with a younger person but Mike's professionalism and kno We purchased a RAV 4 from Mike Nguyen at South Point, we were a little wary at first dealing with a younger person but Mike's professionalism and knowledge of his product changed that. I would recommend Mike and South Point to anybody purchasing a new car or truck. When it comes time to trade in my 2009 Tundra I will be dealing with Mike and South Point More

No pressure, friendly atomsphere Brain Collin was exactly the person you want to buy a car from. He was extremely helpful and did not pressure me into buying. I got a great price and Brain Collin was exactly the person you want to buy a car from. He was extremely helpful and did not pressure me into buying. I got a great price and would recommend him/Southpoint to anybody! The corolla is my first new car and I love it! More

Super happy with Mike Nguyen and South Pointe Toyota I just bought a 2014 Prius C in July and the car buying experience was the best I have ever had, thanks South Point, especially from my sales rep/prod I just bought a 2014 Prius C in July and the car buying experience was the best I have ever had, thanks South Point, especially from my sales rep/product advisor Mike Nguyen. I had been looking for a car for about a year and Mike was the first to ask me directly what it was that I wanted AND he then delivered with exactly what I had asked and more in a matter of minutes! Mike was flexible to my needs (I have two young kids and it was hard to come in to meet to discuss all the details, so much of it was done over the phone and email – no other sells rep wanted to do this for me). Mike never tried to sell me a story or anything other than what I wanted. The whole crew at South Pointe wanted to make sure that I was 100% satisfied with everything and I was an am. I 100% recommend Mike and South Pointe for sure! More

Very helpfull for a new buyer like me. Bought Toyota Corolla 2013 from South Pointe Toyota, my first car. I had a nice experience and my Product advisor Paul really helped me to finalize my Bought Toyota Corolla 2013 from South Pointe Toyota, my first car. I had a nice experience and my Product advisor Paul really helped me to finalize my choice. I got a very good deal .Thanks to him. Looking forward to buy next one from the same place. I can wholeheartedly recommend this place to anyone who wish to go for a Toyota. And their after sales service is also good. More

pleasure doing business this was my first new vehicle that i've ever purchased a 2014 tacoma and i had a lot of questions about new vehicles and i always get prompt responses this was my first new vehicle that i've ever purchased a 2014 tacoma and i had a lot of questions about new vehicles and i always get prompt responses and helped me with all the information i need to make a decision, they're friendly people and its always such a pleasure doing business. More

Need better customer service Bought two trucks from Craig nice guy but knows very little about Toyota trucks, he called that the truck was ready for pick up drove there but was no Bought two trucks from Craig nice guy but knows very little about Toyota trucks, he called that the truck was ready for pick up drove there but was not, not once but twice. More