South Pointe Toyota

Be careful !!! We have bought 3 brand new vehicles from south point toyota and this is furthest location from where we live. our salesman has been really friendly We have bought 3 brand new vehicles from south point toyota and this is furthest location from where we live. our salesman has been really friendly with us so we keep returning. Dealing with the financial manager was stressful and confusing , we were under high pressure price tactics, he will play the number around and push you to finish the deal . with and at the end we were issued with wrong bill of sales . i have notice this UNETHICAL BUSINESS PRACTICES behavior ( i have read other review on line and other had same issues with them )so i did call the owner of the business and address my concerned and he called me 1hr after said he spoke with everyone involved and no problems at all . However; the sales and financial manager told me the owner had not talk with them at all regarding to our case when I drove down to pick up the right bills for car registration . how unfortunate it is to not keep the positive relationship between south point toyota and us due to the disrespectful experience . At end , you have to pay a lot more than what you expected and you being promised by them. More

Excellent experience I recently purchased a 2016 Toyota Corolla LE and my experience with South Pointe Toyota and dealing with salesman, Michael Khavkin was EXCELLENT. He I recently purchased a 2016 Toyota Corolla LE and my experience with South Pointe Toyota and dealing with salesman, Michael Khavkin was EXCELLENT. He took the time on all 3 occasions (of visiting the dealership) to go over my needs and which product was best suited for me. I would definitely recommend anyone to this dealership and more importantly to Michael as he was outstanding!!! Yaffa Marom More

Great place to buy a car We dealt with a salesman named chad watts he was very nice and pleasant to deal with. He worked very hard to get us into a Toyota that we were happy w We dealt with a salesman named chad watts he was very nice and pleasant to deal with. He worked very hard to get us into a Toyota that we were happy with not only the car but the payments as well. First time leaving a dealership where I was truly happy with the deal we got for the car. Highly recommend this dealership and chad my next car will be from him as well More

"You have half an hour" It was a pleasure to deal with Minaz Ratanshi. He knew his product and answer all our questions. I felt he was honest and up front at all times. It was a pleasure to deal with Minaz Ratanshi. He knew his product and answer all our questions. I felt he was honest and up front at all times. More

great sales and finance people I was looking for a 2015 Toyota hybrid and I got in touch with Craig. I am from different province and Craig gave me an awesome deal on a new car and I was looking for a 2015 Toyota hybrid and I got in touch with Craig. I am from different province and Craig gave me an awesome deal on a new car and trade on my other vehicle. We exchanged a few test messages and Craig answered all my questions in timely manner. Darren from finance department was very helpful as well. Great guys to deal with. Highly recommend. More

Service is deplorable They put up a front that they want your business When you want to do business with them it's their way or NO WAY They are disrepectful, will send They put up a front that they want your business When you want to do business with them it's their way or NO WAY They are disrepectful, will send you to the curb with out hesitation They won't even accommodate you on warrantee work / recalls Michael Servos the service manager won't even respond to your concerns. this guy would not be representing my business. Micheal Servous did return my call 2 e-mails, a phone message, and a letter to TOYOTA Canada approximately two weeks later. The matter between South Pointe Toyota can not be resolved as Michael Servous does not care about satisfying the Toyota customer. All Micheal Servous is interested in selling rental cars, and insurance for hertz. Michael Servous is very unprofessional and is in no way a fine example of a service Manager or ambassador for Toyota. In fact Michael Servous basically put a $17.95 price tag on me. My business was not worth $17.95 to him or South Pointe Toyota. Now doesn't that say a lot about South Point Toyota, not to mention Toyota in general. So if they won't service your vehicle why would you buy one from here? One star only to post the review Tha name says it all Going SOUTH and that's a POINTE More

Great place to buy a car I submitted an inquiry online for a used highlander. Sam phoned me right away and sent me an email, despite it being about 9pm. We went in for our app I submitted an inquiry online for a used highlander. Sam phoned me right away and sent me an email, despite it being about 9pm. We went in for our appointment and Sam had the truck all ready. Very curteous and engaging.we got more than a fair deal on the highlander. We went to go see Corey for the paperwork and money. He up sold me in the warranty, and gave us a great deal. We picked up the vehicle the next day. Everything went very smooth. All this over a used car to a guy who can barely be bothered to get dressed properly. Great job guys. Also, I should add, the 2 days I was there, EVERYONE in the dealership we passed said Hi and asked if we had been helped. More

Best dealer in the city! Bought the Highlander XLE 2015 from Southpointe. Awesome car, super smooth and almost no road noise! Excellent Service and very friendly people! Dave Bought the Highlander XLE 2015 from Southpointe. Awesome car, super smooth and almost no road noise! Excellent Service and very friendly people! Dave Maukonen is super good, very friendly and accommodative..not at all pushy. They beat every price, ask for Dave, he will get you the best deal! I’m extremely satisfied and happy with my purchase at Southpointe Toyota. More

Disgusting treatment from all involved! Horrible, disrespectful, unprofessional service beginning with Dave Maukonen who refused to discuss the vehicle price with me and rushed the process a Horrible, disrespectful, unprofessional service beginning with Dave Maukonen who refused to discuss the vehicle price with me and rushed the process along as he was "going for a beer after this." In finance, Rob Chapman forgot to sign the Bill of Sale and offered no apology after an additional visit to the dealership (via the bus!!) was required for his signature. The General Manager Brian Schmidt offered only a generic letter of apology for his rude staff and refused to forward me requested vehicle information, despite being contacted by Toyota Canada's Customer Service department regarding his, and his staff's, unacceptable actions. Unfortunately my previous vehicle's engine blew up and I was desperate for a vehicle which is the only reason I tolerated this belittling service. More

Great experience! This was our second purchase this year at south pointe Toyota. After our first purchase, the decision to return was easy! Mike Popovic in sales and Ry This was our second purchase this year at south pointe Toyota. After our first purchase, the decision to return was easy! Mike Popovic in sales and Ryan Boydell in finance made everything go smoothly. Very friendly and informative! More