South Oakville Chrysler Fiat

Sales and Service Each person I have dealt with during the last year for the purchase and service for my Dodge Caravan has been exemplary. Concern for satisfaction and Each person I have dealt with during the last year for the purchase and service for my Dodge Caravan has been exemplary. Concern for satisfaction and quality are important to each of them. They have ensured that I had all my questions and concerns answered and dealt with, and treated me professionally and in a friendly manner. More

Terrible! Dealer did nothing but lie to us! Broken promises. Beated around the bush for a week, then came up with xx stories to get out of what they were supost Dealer did nothing but lie to us! Broken promises. Beated around the bush for a week, then came up with xx stories to get out of what they were supost to do! Stay as far away from this dealer as possible. This is our 7th new truck and we have never been this upset ever! Going to court with this! More

Best Experience! Alanna was amazing, she took her time to make me feel comfortable and secure about my purchase. I recommend this Alanna when you are going to finance Alanna was amazing, she took her time to make me feel comfortable and secure about my purchase. I recommend this Alanna when you are going to finance a vechicle! Thank you for taking your time with me and guiding me through the process!! More

Made me a deal that worked for me I walked into the dealership with a very specific set of parameters to be met in order make a deal. If they couldn't be met then I wasn't buying a new I walked into the dealership with a very specific set of parameters to be met in order make a deal. If they couldn't be met then I wasn't buying a new vehicle. Alana Austin kept working, with her manager, until the deal worked well enough for me to say yes. I'm very happy with the vehicle, the price, the trade in and the terms. Thanks! More

2014 500c Fiat We had a wonderful experience at South Oakville fiat . Alanna Austin was absolutely amazing very friendly and helpful. Love my new car and would defin We had a wonderful experience at South Oakville fiat . Alanna Austin was absolutely amazing very friendly and helpful. Love my new car and would definitely recommend this dealership and Alanna to my family and friends. I can't stop smiling Thank You so very Much Alanna . More

Great service and straight forward information We're not local to the area, so we came in on a Saturday and were able to make a deal that day. Gerry was great to work with as well and Ibby and othe We're not local to the area, so we came in on a Saturday and were able to make a deal that day. Gerry was great to work with as well and Ibby and others we spoke to at the Dealership. More

Great customer service and comfortable environment Looking to purchase a first car can be intimidating, but the South Oakville team did a great job of being informative and making the experience comfor Looking to purchase a first car can be intimidating, but the South Oakville team did a great job of being informative and making the experience comfortable, without being too pushy. They were more than willing to do anything it took to get the sale done, and each member of the team seemed just as willing to help close the deal as the last. Had a slight wait on the weekend before we could get the attention of a sales rep, but other than that it was a very positive experience. More

Friendly, Informative, Caring I dealt with Gerry during my experience with South Oakville Chrysler Fiat. He was very genuine, informative and did not push the sale. He insured I wa I dealt with Gerry during my experience with South Oakville Chrysler Fiat. He was very genuine, informative and did not push the sale. He insured I was comfortable making the purchase and with the price I received on the trade in, and helped make sure that I was able to get small add-ons which really took my purchase to the next level. Although Gerry was not able to be there on pick up he arranged for another colleague to help me on that day and everything was well organized. Michelle, the business manager, was also very pleasant to deal with again not pushing any of the additional add-ons on me, and rather just making sure I was fully informed about the options that are available to me. More

No Pressure - Great Customer Service - Easy Purchase Having previously purchased a new Fiat 500 from Alanna, when it came time to purchase another vehicle, contacting her was my first choice. A know Having previously purchased a new Fiat 500 from Alanna, when it came time to purchase another vehicle, contacting her was my first choice. A knowledgeable and experienced professional, Alanna arranged her schedule accordingly and took the time to listen and understand my specific requirements as I drive over 35,000 kms a year. She put together a list of previously owned vehicles and we test drove a few. A few were close but just not quite what I was looking for. Over the next couple of months Alanna kept me informed as new inventory arrived to see if I would be interested in test driving any. A consummate professional, she remained focused and determined to find me the right vehicle. Once the right vehicle appeared, I arranged for a test drive and within an hour the deal was done. The buying experience was quite easy and straight forward. Michelle did a wonderful job explaining the various extended warranties and additional information I needed to know with my purchase before leaving the dealership. Prior to picking up the car, both Alanna and Michelle were in contact with me via e-mail to answer any subsequent questions I had, raising the customer service bar up yet another notch for other dealerships to match. In the end, why have I purchased a new vehicle, now a used vehicle and continue to use their service shop for my vehicle's maintenance .... three reasons: 1. Attention to detail - without it you can not have exceptional customer service 2. Excellent Communication - frequent, consistent and timely communication -I know if I have a question, Alanna and Michelle will get back to me in a reasonable period of time with the answer I am looking for. 3. Trust - Respectfully I don't know South Oakville Chrysler very well, my new car purchase was with the former dealership. What I do know is that good people will not stick around when a change in ownership takes place if he/she does not like the changes. Alanna is good people, so the fact that she is still there and I trust her, then why not give the new dealership a shot? Glad I did! Thanks again Alanna and Michelle - look forward to my next purchase :) More

Great deals with a great customer service I just got my fully loaded 2011 Ford Explorer for $23.333 with only 56k on it. I searched for months and never saw a better deal. The atmosphere at So I just got my fully loaded 2011 Ford Explorer for $23.333 with only 56k on it. I searched for months and never saw a better deal. The atmosphere at South Oakville Chrysler is very relaxed. They never pushed me for a sale. Very easy going customer service. More