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Silverwood Toyota
Lloydminster, AB
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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235 Reviews of Silverwood Toyota
August 17, 2017
Car buying made easy I always dread going into car dealerships to look for a new car. As much fun as I believe it will be, it always turns out to be a dreadful experience. I always dread going into car dealerships to look for a new car. As much fun as I believe it will be, it always turns out to be a dreadful experience. At Silverwood I was treated like family. They have taken away my fears. I feel that I got excellent value for my trade and a great price on my new Venza. I am confident that my next new vehicle will be purchased from Silverwood as well. Highly recommend this dealership. More
by Loralie
Employees Worked With
Mike Woytiuk, Jason Lazerte
August 13, 2017
Totally awesome place to buy a vehicle I gave silverwood a 5 star because of how far they will go to get you in a vehicle and one that you will love. They are very polite and hospitable and I gave silverwood a 5 star because of how far they will go to get you in a vehicle and one that you will love. They are very polite and hospitable and would recommend silverwood to anyone looking for a vehicle More
by Ryanfaure81
Employees Worked With
Cole jorgensen
June 20, 2017
Excellent Customer Service We were impressed with the whole experience from start to finish purchasing my Toyota Forerunner. They were fair in negotiations and always ready for We were impressed with the whole experience from start to finish purchasing my Toyota Forerunner. They were fair in negotiations and always ready for us when we arrived which made the choice easy and seamless. More
by Holly
Employees Worked With
Cole, Alex and Rosalie, Caroline Sims
June 17, 2017
Excellent service Excellent service. All staff and management are really awesome on how they assist customer, extending extra mile of service. Thumps up for you guys 👍 Excellent service. All staff and management are really awesome on how they assist customer, extending extra mile of service. Thumps up for you guys 👍👍😁. Great job! More
by Arcky thea
Employees Worked With
allen and rosalie, Caroline Sims
June 13, 2017
They were ready to help me find the right one. I was really impressed with all of the staff. Allen S. was very helpful & understanding in all the areas that I needed in an SUV. Allen & the staff we I was really impressed with all of the staff. Allen S. was very helpful & understanding in all the areas that I needed in an SUV. Allen & the staff were able to answer all my questions & more. Also in the service area to was very helpful in a couple of areas that needed some answers to. The whole experience with the service that I got was over the top service. Even my dad was very impressed with way that we were treated. There was no pushing in having to make the deal right away. Thank you for the great experience, and keep up the great work. More
by carguy,maggie 123
Employees Worked With
Daryl Sims management.
June 10, 2017
Excellent service . Knowledgable, courteous and dependable crew. This dealership is the best in town. From management to the service department they have a great bunch . Knowledgable, courteous and dependable crew. This dealership is the best in town. From management to the service department they have a great bunch of people. They are honest and very friendly. Of course, the vehicles are awesone. I'd only get a Toyota or take a cab! More
by Ambetski
Employees Worked With
Alex, Ian, JP, Neil, Mike Woytiuk, Darryl Sims, Jorisden Baria, Reynaldo Aquino
June 02, 2017
Great dealer Deal over phone and email while I was away on deployment. I had a awesome deal and they were easy to talk, no pressure. They made sure the unit was re Deal over phone and email while I was away on deployment. I had a awesome deal and they were easy to talk, no pressure. They made sure the unit was ready to be pickup when I arrived from deployment. Thank you More
by Suroit
Employees Worked With
Mike Woytiuk, Aseem Sachdev
May 09, 2017
Unfriendly and uninterested This dealership has no interest in providing a good customer service experience. They were rude, and made a customer question his decision. I will This dealership has no interest in providing a good customer service experience. They were rude, and made a customer question his decision. I will recommend Silverwood Toyota More
by Lawrence Atkins
Employees Worked With
Alex Pilgrim, Caroline Sims
March 14, 2017
excellent service ive been driving a toyota car backhome(philippines) FINALLY just yesterday i got my first car, thank you to ian fernandez and caroline for your excell ive been driving a toyota car backhome(philippines) FINALLY just yesterday i got my first car, thank you to ian fernandez and caroline for your excellent service in this dealership you will never go wrong, they are so transparent with their client, they don't play tricks on you just to make a sale, toyota is a great brand a trusted one so as the whole team, now im driving a brand that puts a smile on my face... thank you toyota you are the BEST!!! i would highly recommend Silverwood Toyota lloydminster. More
by hershelhimalaloan
Employees Worked With
ian fernandez, Caroline Sims
February 06, 2017
Buyers Beware! This dealership sold me a 2014 Sequoia Platinum. I paid top dollar and when I got it found out it had been in an accident. It had a manufacturer defec This dealership sold me a 2014 Sequoia Platinum. I paid top dollar and when I got it found out it had been in an accident. It had a manufacturer defect discovered a month after purchasing after they charged me for a new air filter as it had a recall they forgot to address before selling causeing water to get into the air filter and freeze. The General Manager told me I was unreasonable in my demands of a new vehicle or fix it immediately. It took 2 years to fix this defect and over 30 appointments to the dealership and body shop diagnose and fix damages and paint car from damage caused by employees. I approached the service manager when picking up my car and discovering the entire dash broken and paint missing from the door frame and got told "you can't prove we did it." I have tried for 28months to get these damages fixed taking days off work and spending thousands of dollars in fuel, just to end up with their shop door dropped on my car and drug accross the top while they continued to back it out under the door and $4000 worth of damages that they originally offered to take to a body shop and offered to send a driver to bring me a loaner and pick up my car. Once in possession of my vehicle Danny Ulmer General Manager refused to let it go to a body shop and told me they would fix it to his satisfaction. I took it into insurance after they let me have my car back "fixed" to Danny's satisfaction and the damages assessed at almost $4000. They are dishonest, unethical, unprofessional. With no morals or values. Danny took advantage of the fact that during this battle I had lost a total of 7 close family members and my stepmom battling stage 3 cancer! I am a mom of 4 busy children very involved in sports. Not to mention I babysit out of my home. I have lost work because I have had to take days off for appointments because the dealership was unable to accommodate my schedule. I requested Danny himself personally make sure from the start to look over my vehicle before it left the shop and he couldn't be bothered. Now that I have taken to social media (Facebook) Danny requested me not step foot in his dealership before first making arrangements with him. He also keeps deleting my Facebook review and many others negative reviews. I have received messages from hundreds of customers with similar experiences and many former employees who have horrible stories to share about the way this dealership conducts business. Disgusting! More
by MeganSondergaard
Employees Worked With
Danny Ulmer, Neil Tantinego, Darryl Service Manager, Alex Pilgrim
