Silver Star

I walked in to the sales showroom to kill time before an appointment & walked out a Mercedes-Benz owner!! Still in shock! The sales process was so simple & easy its incredible! I ordered a CLA250!! Thanks S appointment & walked out a Mercedes-Benz owner!! Still in shock! The sales process was so simple & easy its incredible! I ordered a CLA250!! Thanks Silver Star!!! More

François Valois: 10/10 Excellent!Francois Valois offre François Valois: 10/10 Excellent! Francois Valois offre un service exceptionel et de première classe! C'est toujours un plaisir de faire affaire avec François Valois: 10/10 Excellent! Francois Valois offre un service exceptionel et de première classe! C'est toujours un plaisir de faire affaire avec lui. More

Bravo à M. François Valois pour son professionnalisme Il Bravo à M. François Valois pour son professionnalisme Il est à l'écoute et empressé de bien répondre à vos besoins J'ai eu plusieurs expériences av Bravo à M. François Valois pour son professionnalisme Il est à l'écoute et empressé de bien répondre à vos besoins J'ai eu plusieurs expériences avec cet aviseur et à chaque fois ce fut plus que satisfaisant Service 5 étoiles avec lui. Mercedes Service Silver Star est chanceux d'avoir un employé tel que lui More

Le pire service que j’ai eu c’était aujourd’hui avec un certain conseillé au nom de Gianfranco Fuda Essayez de ne pas faire affaire avec lui très arrogant et impoli si je pouvait donner 0 étoile je l’aura certain conseillé au nom de Gianfranco Fuda Essayez de ne pas faire affaire avec lui très arrogant et impoli si je pouvait donner 0 étoile je l’aurais fait. Une plainte va suivre au bureau chef de Mercedes Benz par écrit. A suivre... More

Terrible serviceDon’t waste your time or moneyI spent Terrible service Don’t waste your time or money I spent $90,000 on a used Mercedes They are all liars there. Don’t even think the managers are ho Terrible service Don’t waste your time or money I spent $90,000 on a used Mercedes They are all liars there. Don’t even think the managers are honest. I have never dealt with unprofessional people like this. More

Feb 24, 21The service experience at Silverstar with Feb 24, 21 The service experience at Silverstar with Francois was amazing as usual. Kind, polite, respectful and always knowledgeable. I even get a Feb 24, 21 The service experience at Silverstar with Francois was amazing as usual. Kind, polite, respectful and always knowledgeable. I even get a car wash. Thanks Francois More

Service of car Thank you Gianfranco Fuda. You are very knowledgeable and I trust you with my car. You are courteous and care about the customer. Keep up the tremend Thank you Gianfranco Fuda. You are very knowledgeable and I trust you with my car. You are courteous and care about the customer. Keep up the tremendous good work. More

No other stores offered me to leasebuster my car for me and lease me a new vehicle without penalty on my off brand vehicle 5⭐️ and lease me a new vehicle without penalty on my off brand vehicle 5⭐️ More

Terrible customer service on GLA250 We purchased a brand new GLA250 and immediately noticed there was a problem with the transmission. We brought it back to the dealer who indicated this We purchased a brand new GLA250 and immediately noticed there was a problem with the transmission. We brought it back to the dealer who indicated this was normal. Shortly after the transmission began to jerk. We brought it back to the dealer only to be told it was normal again. A few months later I was driving on the 40 when the car decelerated almost causing an accident. Brought it in again, this time they said they could not find the problem and that they would have to have Mercedes technicians from Germany look at. However the diid not have a courtesy car so I would be without a car for 2 weeks. Needless to say I continued to drive the vehicle. This morning my wife took the car to go to our country place. The car would not drive. The dashboard indicated there was a problem with the transmission and that we needed to have the car towed to the nearest dealership. I called the dealership to make sure they would have a courtesy car and they said they would not. This is not the kind of service you expect from a premium auto dealer such as Mercedes Benz. Needless to say we will never purchase another vehicle from this dealership More

Installed a faulty water pump and would not fix. I went to this dealership to replace my water pump under warranty, a year later the water pump breaks yet again on a new car...I bring the car back in I went to this dealership to replace my water pump under warranty, a year later the water pump breaks yet again on a new car...I bring the car back in and they say that I have to pay for it because I don't have their extended warranty. On a part they installed a year ago I have to pay to be fixed again. I explained how this doesn't make sense that I have to pay for a faulty part they installed in my car and they just didn't care and actually tried to sell me a new car.. terrible. More