Signature Mazda

I bought my 2011 Mazda 3 Sport from Signature Mazda in the Richmond Auto Mall in May 2013 and have maintained regular maintenance appointments ever since and words cannot express how wonderful this dealer the Richmond Auto Mall in May 2013 and have maintained regular maintenance appointments ever since and words cannot express how wonderful this dealership is from the moment I arrive to the detail and patience they exhibit in explaining whatever needs to be done to my car and what is due to be done. I would never consider going anywhere else. The atmosphere is refreshing ... especially in today's decline in 'service' of any kind. Everyone at this location has always gone well over and beyond the definition of 'service' and with that I feel totally safe in my Mazda. Thank you for the opportunity to express my appreciation. Take care and stay safe to you all. More

Walter was my service advisor. He arranged my uber transportation both to and from my house. He arranged my uber transportation both to and from my house. More

It is Great . The gays are professional and very nice . I will goto here next time The gays are professional and very nice . I will goto here next time More

Walter was my contact for this service/tire change, he was very professional and even called me an Uber to get to the mall when I had missed the shuttle. Very thankful and impressed. I'd definitely buy an was very professional and even called me an Uber to get to the mall when I had missed the shuttle. Very thankful and impressed. I'd definitely buy another Mazda from Signature, because I find the service experience to be excellent always. More

Had an amazing experience at Signature Mazda! From the exceptional customer service to getting a solid deal, everything was top-notch. Highly recommend them to anyone looking for a smooth and pro From the exceptional customer service to getting a solid deal, everything was top-notch. Highly recommend them to anyone looking for a smooth and professional car-buying experience! More

I feel I am always looked after at this Dealership. Glad to be part of Mazda family. Thanks Glad to be part of Mazda family. Thanks More

Excellent and efficient service . All the staff were extremely friendly and helpful very clean lounge area. Washrooms were spotless cheers to the cleaning staff who also kept the c All the staff were extremely friendly and helpful very clean lounge area. Washrooms were spotless cheers to the cleaning staff who also kept the coffee area refilled and spotless More

The surface was excellent, and I really appreciated the video of showing me what my car needed. video of showing me what my car needed. More

I was insilted terribly by Arash Akhlaghi the fixed director that my body was shaking for about 45 min. He insulted me and told me I explained 17,000 times my car problems! He called me "Kowli" whic director that my body was shaking for about 45 min. He insulted me and told me I explained 17,000 times my car problems! He called me "Kowli" which is not a good nsme in Farsi. He told me don't come here again this is a perdonal business and zi don't want to see you here. All the time I kept my patience tryied to stay calm since both of us are Iranian just I told him to be Ashamed of such a disrespectful behavior. I don't know why Mazda doesn't care about ghis behavior toward customers. More

Not completely satisfied. I don’t expect to leave my car overnight was using my car to drive around town. My car was driven to downtown Vancouver and then to Burnaby according I don’t expect to leave my car overnight was using my car to drive around town. My car was driven to downtown Vancouver and then to Burnaby according to my Mazda app. I expect service guy to test drive my car is driving around block from dealership. More