Signature Mazda

Visited the Signature Mazda showroom to get my tire repaired. Quinto and his team were kind enough to accommodate my urgent request and take me in for a service appointment the same day. Great communic repaired. Quinto and his team were kind enough to accommodate my urgent request and take me in for a service appointment the same day. Great communication and super friendly service provided by Quinton. Definitely worth heading to the Signature Mazda service department for after sales servicing of your car and a big shoutout to Quinton for being kind, helpful in addition to providing great customer service! More

Easy access, full transparency, honest, excellent service, well-explained, clean facility. I was able to book for my car’s regular service quickly and easily. A quote and confirmation email was se service, well-explained, clean facility. I was able to book for my car’s regular service quickly and easily. A quote and confirmation email was sent. Check in process was a breeze. They explained what was going to be done in the appointment, what was due and recommended and an estimate of cost and time was given. The customer lobby is clean and bright, lots of roomy chairs distanced from each other, a variety of complimentary coffee and tea were available and a snack vending machine is there as well. For entertainment, a large tv was on for viewing pleasure, complimentary free wifi available for customers to use and there were sockets available to plug in our devices. When the service was done, they thoroughly explained what was completed. I was pleased to know that a certain additional service that I consented to have done if needed wasn’t done because the technicians confirmed it wasn’t needed yet. That’s honesty right there. I inquired about tires and they printed out full quotes comparing 4 different tires they have. They explained all in detail. Signature Mazda in Richmond is the best. They take great care of my car like it’s their own baby… with finesse and care. More

Service was great , Were very friendly, Didn't have to wait long for the service to be completed, and got my car washed too wait long for the service to be completed, and got my car washed too More

Leona was very good in answering my texts whenever I needed to get update on vehicle status. She was very friendly and that is why we bought a second car from her. Delivery day she coordinated and expla needed to get update on vehicle status. She was very friendly and that is why we bought a second car from her. Delivery day she coordinated and explained things carefully. More

We are now a family with 4 Mazda vehicles. Thanks to Justin Kim for the awesome service! Thanks to Justin Kim for the awesome service! More

The visit and service went as expected. No issues and treated well. Happy to return. No issues and treated well. Happy to return. More

Excellent and professional service always provided. Service was done promptly and efficiently. Corinne always friendly, helpful and professional. Service was done promptly and efficiently. Corinne always friendly, helpful and professional. More

As Usual In for a service, I call it In and Out. Met with friendly faces and your car is in good hands. Quick read of a book I took along and you're told It's ready and out you go. I think Quinton s Met with friendly faces and your car is in good hands. Quick read of a book I took along and you're told It's ready and out you go. I think Quinton saw me in and Jagger looked after me very well. Even had time to wave Hullo to Arash on the way out. I always feel looked after and that the Maintenance team do a good job. Thank you More

Excellent communication in regards to work to be done, timelines to complete and cost of the work. timelines to complete and cost of the work. More

Excellent communication, well organized and timely service. I will definitely return and highly recommend. Thank you! service. I will definitely return and highly recommend. Thank you! More