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Signature Mazda

Richmond, BC

4.9
2,038 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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2,038 Reviews of Signature Mazda

December 16, 2023

I had a good experiene at Signature's Service Center. I came in to get one of my side mirrors repaired. I waited about 2.5 hours in the lounge. Coffee machine is good and the lounge is clean, spacious an More

by paulo_salvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton
December 16, 2023

Entire Staff as usual were excellent, friendly and helpful. Service staff kept me updated and the inspection video is a great feature. More

by Alan Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cui, Justin
December 16, 2023

My service representative was Arthur Choa on the day of my visit. Arthur processed my sign in on schedule and very diligent in explaining the required service details. His stated finish time of the major More

by b.jalmarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Choa / Richard (auto technician- on video)
December 15, 2023

Professional and nice, won't take too much time to get my new car. Also, the car is pretty good for driving. More

by Harry
Recommend Dealer
Yes
Employees Worked With
Olivia
December 15, 2023

Its insane how high labour rates are at car dealerships. I only get repairs done at a dealership when I absolutely have to. More

by wwjohnstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
December 14, 2023

All was good with my service except that the car was washed when I had requested that it not be done because of the possibility of swirl marks on the paintwork.. It does say "soft brush" on the list of More

by Charly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cui
December 13, 2023

I have owned many Mazda vehicles over the years. Dealing with Justin on a new lease was the same quality and professionalism I have experienced whether in sales or service. Justin was courteous, p More

by Francis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
December 11, 2023

This is my 1st vehicle service with Mazda and I am very satisfied with the experience. More

by byeung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Diep
December 10, 2023

This is my 5th vehicle with Mazda. Very happy to deal with all at dealership. More

by FiFi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ivancevic, justin Kim, Aaron Huang and Quinton in service.
December 07, 2023

Service appointment was efficient & turn around time was good. Staff was polite, helpful & attentive. Dependable. More

by peterdandyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cui
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