Signature Mazda

Service with a smile excellent service - was my 2years major service which took approx. 5 hrs a courtesy car was arranged for me. cant ask for better service . Car was wa excellent service - was my 2years major service which took approx. 5 hrs a courtesy car was arranged for me. cant ask for better service . Car was washed and inside vacuumed -- I am happy More

Car Service Very helpful and courteous at the Service Desk. Alice gave detailed information about my car lease, and went over my options thoroughly. Overall v Very helpful and courteous at the Service Desk. Alice gave detailed information about my car lease, and went over my options thoroughly. Overall very pleasant experience. More

Annual service Staff are always courteous and knowledgeable and are always quick to explain what is going to be done, and work is done on time, if not sooner. Staff are always courteous and knowledgeable and are always quick to explain what is going to be done, and work is done on time, if not sooner. More

Excellent Customer Service We were very impressed with the excellent customer service we received from Sara Cardona when purchasing our new Mazda CX5. Sara is genuine, knowledge We were very impressed with the excellent customer service we received from Sara Cardona when purchasing our new Mazda CX5. Sara is genuine, knowledgeable and helpful. She went above and beyond ensuring we had all relevant information to help with our decision as well as giving us various options best suited for our needs. Sara was always available to answer our questions and never made us feel pressured, which we really appreciated! We enjoyed the 24-hour demonstration vehicle test drive as it did play a factor in our decision. The financial staff, Chris and Julia, were also very helpful and friendly. The dealership was clean and hospitable, with free WiFi, coffee/tea and shuttle service. I would highly recommend Sara Cardona and Signature Mazda! More

Helpful and understanding salesperson We went to different dealers to shop for the car we want. When we met William at this dealership, he brought in front of us exactly the make and trim We went to different dealers to shop for the car we want. When we met William at this dealership, he brought in front of us exactly the make and trim we had in mind for test-driving. He allowed us plenty of time for test-driving and let us think it over at home to compare and decide. We hate pushy salesperson and luckily, he is not that type of sales. We went back 2 weeks later and firmed up a deal with him yesterday, a deal that we, in general, are happy with. We chose to finance our "toy" in 3 years as the rates are pretty attractive. The Financial Manager, Chris Colins, is also a great person we love to meet. He is a very pleasant person to talk with and a very helpful and understanding person. He is definitely a great asset to the dealership. More

Helpful Me and my wife went there this thanksgiving day and sales are very helpful give us a lot of advice and option. I enjoy my cx-3 right now Me and my wife went there this thanksgiving day and sales are very helpful give us a lot of advice and option. I enjoy my cx-3 right now More

Efficient Service As soon as I walked into the doors, I was greeted with welcoming staff. I got everything that I wanted very efficiently, everyone worked to make sure As soon as I walked into the doors, I was greeted with welcoming staff. I got everything that I wanted very efficiently, everyone worked to make sure that I was taken care of. I came in, not sure what to expect and I left driving off the lot in the car I was hoping to get! More

I year service Smooth intake and the vehicle was washed and vacuumed for my pickup. I waited in the lounge and used wifi, read the paper and had a complimentary Capp Smooth intake and the vehicle was washed and vacuumed for my pickup. I waited in the lounge and used wifi, read the paper and had a complimentary Cappuccino. More

great service I had very good service , Everything done within the time frame mentioned , The people are very nice to deal with, In all a very good experience with I had very good service , Everything done within the time frame mentioned , The people are very nice to deal with, In all a very good experience with no problems. Thank you More

Friendly, exceptional customer service!! Mazda makes excellent vehicles, I bought the CX-5 and love it. Sara & Chris are so friendly, honest, professional and give outstanding customer servic Mazda makes excellent vehicles, I bought the CX-5 and love it. Sara & Chris are so friendly, honest, professional and give outstanding customer service!! I highly recommend buying from them at the Richmond Mazda. More