Signature Mazda

Customer Service Kelly and Stacy were very awesome to deal with and very accommodating to our needs. I felt they were being as forthcoming and honest as one can expect Kelly and Stacy were very awesome to deal with and very accommodating to our needs. I felt they were being as forthcoming and honest as one can expect from a car salesman but no one's perfect. End of the day they need to make a living and I need to get a vehicle and I felt we met half way in order for me to re-sign with this dealership. Over all very happy with their customer service. More

Price Although I will always bring my car to the dealership I do find it to be very pricey....which I'm sure would be the same any where. I have always felt Although I will always bring my car to the dealership I do find it to be very pricey....which I'm sure would be the same any where. I have always felt very well treated at Mazda More

Mada 3 service I was impressed that there was free wi-fi and a device offered to me so I could watch a Netfilx movie while I waited for my car. Coffee and snacks we I was impressed that there was free wi-fi and a device offered to me so I could watch a Netfilx movie while I waited for my car. Coffee and snacks were also offered. More

good service Sean told me the list of recommended services that should be considered, and I will have an idea when and what to do in the future. Pickup and drop of Sean told me the list of recommended services that should be considered, and I will have an idea when and what to do in the future. Pickup and drop off service is great. More

great experience at Mazda I was impressed that there was free wi-fi and a device offered to me so I could watch a Netfilx movie while I waited for my car. I was impressed that there was free wi-fi and a device offered to me so I could watch a Netfilx movie while I waited for my car. More

Punctual, courteous I was given a time when my vehicle would be ready, they were right within a few minutes. A courteous pick up vehicle was provided with a very nice dri I was given a time when my vehicle would be ready, they were right within a few minutes. A courteous pick up vehicle was provided with a very nice driver at the wheel. The staff were friendly not rushed, took their time to answer questions. A good overall satisfied customer. More

The service was fine. Told if gave less that perfect, would not be acceptable. If this were not a condition of the review, I would give an honest answer. Told if gave less that perfect, would not be acceptable. If this were not a condition of the review, I would give an honest answer. More

The service and friendliness was above and beyond. Jeff Liu was the gentleman that helped me at this dealership. He was very approachable and very understanding to my needs and what I was looking for. Jeff Liu was the gentleman that helped me at this dealership. He was very approachable and very understanding to my needs and what I was looking for. His knowledge was outstanding as he was able to answer every question I threw at him. Everything he provided me was clear and precise and I really appreciate the help I received from him. Furthermore, the young lady Julia was also extremely friendly and very kind as well. She helped me with the paperwork and provided me all the neccessities to being a first time car buyer. I want to personally thank both of them along with all the staff at Signature Mazda Richmond. I would definitely recommend to all my friends. More

Good Service If you are looking to purchase a new vehicle and want great service speak to William Li. He does not pressure you and he is honest. He will get you th If you are looking to purchase a new vehicle and want great service speak to William Li. He does not pressure you and he is honest. He will get you the best deal possible. I really enjoyed dealing with him and highly recommend him. More

great dealership, Great people to deal with from the top down, have and will recommend the dealership and the staff in the future as well as the Mazda line of products, Great people to deal with from the top down, have and will recommend the dealership and the staff in the future as well as the Mazda line of products, Marko and William, thank you for the special treatment, much appreciated. More