Signature Mazda
Richmond, BC
Filter Reviews by Keyword
By Type
1,945 Reviews of Signature Mazda
Excellent experience I was very pleased with my experience, I received all the support I needed to make a decision without being pressured into anything. Sara and Fiona we I was very pleased with my experience, I received all the support I needed to make a decision without being pressured into anything. Sara and Fiona were very friendly and informative. Speedy service too! More
Good service Good service, but relatively costly. Sean was very helpful and friendly as my service advisor. I wish the price could be a little be low. Good service, but relatively costly. Sean was very helpful and friendly as my service advisor. I wish the price could be a little be low. More
Service at Signature Mazda I received good service. The Service Advisor was clear as to what work was being done and I appreciated the drive to and from Costco. She provided s I received good service. The Service Advisor was clear as to what work was being done and I appreciated the drive to and from Costco. She provided space for me to put my purchases and even helped load it into my car when the work was finished. I WAS IMPRESSED! More
Treated me like part of the family, not a number. Customer service really took care of me and ensured I knew what to expect for my service and explained the whole process to me. I received a coupon f Customer service really took care of me and ensured I knew what to expect for my service and explained the whole process to me. I received a coupon from Mazda Canada and they looked into it and explained it wasn’t for the service I was getting but gave me a discount anyway. I appreciated them looking into the communication I received and extending a discount even though it didn’t apply to my service. They were all friendly and very helpful. More
Quick and easy A quick drop in for routine maintenance. Friendly professional services. On time completion. Convenient shuttle to the mall made the wait even easier. A quick drop in for routine maintenance. Friendly professional services. On time completion. Convenient shuttle to the mall made the wait even easier. No concerns. More
Good service experience Everyone was very helpful and friendly, the process was very fast and I got my car back very quickly. I do hope that the complimentary wash was a bit Everyone was very helpful and friendly, the process was very fast and I got my car back very quickly. I do hope that the complimentary wash was a bit more thorough though. More
Great customer service From sales to service everyone is great to deal with all the time I have been there. So when someone wants to know which dealer we purchased our CX5 w From sales to service everyone is great to deal with all the time I have been there. So when someone wants to know which dealer we purchased our CX5 we let them know it was Signature Mazda. More
Amazing experience Everyone at Signature Mazda is professional and knowledgeable. This made the car buying experience very easy. I would definitely recommend anyone look Everyone at Signature Mazda is professional and knowledgeable. This made the car buying experience very easy. I would definitely recommend anyone looking to purchase a vehicle to visit this dealership. More
unbeatable service I recently upgraded my Mazda CX5 to a 2018 model. From the very start Alice looked into the paperwork for an upgrade. She was very professional and pr I recently upgraded my Mazda CX5 to a 2018 model. From the very start Alice looked into the paperwork for an upgrade. She was very professional and provided me with the numbers for the lease on the new car. At this point we agreed to a price of $244 every 2 weeks. This included a roof rack and rails and navigation system. At this point i should have asked for a printed agreement, as when i returned two days later the price had jumped to $266 every 2 weeks. The explanation was that the roof rack was too expensive and there was no profit . There was no movement in price so i asked for a tow hitch to also be added at no additional cost. That was the only issue i had with the dealership. Everyone was so helpful and I am very happy with my new CX5. Donald in sales gave me exceptional service and is very knowledgable. Both Alice and Donald are an asset to the company. thank you More
Service Sean was wonderful to deal with. He was very friendly and inviting, and went through the breakdown of what was taking place along with the respective Sean was wonderful to deal with. He was very friendly and inviting, and went through the breakdown of what was taking place along with the respective cost both before and after the service. Dealing with Sean and the prompt service, which was only an hour, exceeded my expectations. More