Signature Mazda
Richmond, BC
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1,945 Reviews of Signature Mazda
Excellent dealership. Excellent salesman. Excellent vehicle. Nice showroom. Salesmen are super friendly and professional. They answered all my questions and explained everything about the operation and functio Nice showroom. Salesmen are super friendly and professional. They answered all my questions and explained everything about the operation and functions on the car. I am a happy customer. More
Mazda 3 Service Review Service was professional and performed in a timely manner. Corinne was pleasant and well informed. I was happy with the service, however the cost wa Service was professional and performed in a timely manner. Corinne was pleasant and well informed. I was happy with the service, however the cost was more than I expected.. More
Tire swap Came into Signature Mazda and was greeted right away. The staff took my information and asked me to have a seat. Shortly after, Sean Lal, from the Ma Came into Signature Mazda and was greeted right away. The staff took my information and asked me to have a seat. Shortly after, Sean Lal, from the Mazda Service Team, approached me and provided me with an informative summary of my visit. He provided me with an actuate timeline as to when they would complete their service (they were actually 30 minutes quicker). Also pointed out that they had some baked goods which was great as I had missed my breakfast this morning. Overall experience was excellent and I will continue to do business with Signature Mazda More
well organized Efficient and on time. Ease of checking in and shuttle service was great. Everything was explained well before servicing and after the servicing. very Efficient and on time. Ease of checking in and shuttle service was great. Everything was explained well before servicing and after the servicing. very concerned that customer satisfaction is met. More
Very good! Good experience. Fast, efficient service. Friendly and polite. Car was ready earlier than expected. I received a nice, free car wash and vacuum and Good experience. Fast, efficient service. Friendly and polite. Car was ready earlier than expected. I received a nice, free car wash and vacuum and during the winter months, that helps a lot. More
excellent Sean explained the details of the maintenance with good manner and paitience, im very satisfied with the service and help provided by the staff there Sean explained the details of the maintenance with good manner and paitience, im very satisfied with the service and help provided by the staff there More
Top notch customer service My husband and I came into Signature Mazda to "check out" the Mazda CX-5, as I was not familiar with Mazda product. I was met by Justin Kim, who gave My husband and I came into Signature Mazda to "check out" the Mazda CX-5, as I was not familiar with Mazda product. I was met by Justin Kim, who gave exceptional customer service. He was very knowledgeable, friendly, and helpful in answering all our questions in a polite and low key manner. He was so accommodating and even offered to let us take the CX-5 home for a night just to test it out in all conditions, if we wanted to, which was very appreciated. He spent a lot of time with us and was very patient in helping us, showing us all the trim pkgs and the available colours, even though it was clearly a busy holiday weekend. I was so impressed with the CX-5 and Justin that I made the decision to take the 2018 CX-5 GT Tech home the very next day! The dealership has top-notch, sincere, customer service. Thanks, Justin and team for making us feel like you truly care. We never felt rushed, and everyone was very friendly and polite. This would not mean anything if the product was not good... And the CX-5 is fabulous! Handles like a dream; excellent safety features; LOVE the HUD; sporty but luxurious interior makes it stand apart from anything else in its class. I am very happy with this vehicle and this dealership. Don't think I would go anywhere else! More
Excellent service in the sales and service departments. I have received excellent service from all of the staff at the dealer. Good policy of letting the potential car buyer to test drive the car on their o I have received excellent service from all of the staff at the dealer. Good policy of letting the potential car buyer to test drive the car on their own without a salesman in the car. More
Leasing family's first Mazda From the minute we walked in, everyone was very warm and inviting. Dominic helped us and walked us through the process of getting our new CX-5. He was From the minute we walked in, everyone was very warm and inviting. Dominic helped us and walked us through the process of getting our new CX-5. He was very informative, polite, and friendly. He was able to suggest different services and packages that we would benefit from, and well knowledged about the car we were looking at. From beginning to end it was such a wonderful experience. More
Great service Everyone we came into contact with was very helpful and friendly. We purchased a car remotely via email, phine and text and they were top notch in ens Everyone we came into contact with was very helpful and friendly. We purchased a car remotely via email, phine and text and they were top notch in ensuring our needs were met and that the car was ready to go as was agreed to. They also picked us up from the airport. Thanks for everything! More