Signature Mazda
Richmond, BC
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1,946 Reviews of Signature Mazda
Happy customer I have been a royal customer of Mazda for last 3 years. I was very much happy about my two cars, Mazda 3 and CX9. I just renew a lease contract of 20 I have been a royal customer of Mazda for last 3 years. I was very much happy about my two cars, Mazda 3 and CX9. I just renew a lease contract of 2018 CX9 and I will be a happy customer for another 3 or 4 years. I will do the same for another car, too. Excellent service provided by well trained sales team. More
Happy Customer Sean, the service representative, was very professional and efficient. The whole process was easy and straightforward. Because I work from 9a-5p e Sean, the service representative, was very professional and efficient. The whole process was easy and straightforward. Because I work from 9a-5p everyday, I was able to drop off my car the night before and I received a call from Sean by 8:30am the following day with what needed to get done. My car was ready for pick up by 1pm! Good job! More
Happy Customer Kelly and her team provide an excellent and professional service, feel no pressure at all during the progress. Will come back again on the next purcha Kelly and her team provide an excellent and professional service, feel no pressure at all during the progress. Will come back again on the next purchase. More
Superb customer service, everybody was magnificent. My sales person Lucy Lee was outstanding to deal with and she offered excellent customer experience. Lucy's knowledge of the CX - 5 was incredible My sales person Lucy Lee was outstanding to deal with and she offered excellent customer experience. Lucy's knowledge of the CX - 5 was incredible as she was able to explain to me about all of the functions and options of the vehicle that I was able to understand with ease. Excellent customer service was provided by Lucy through the whole process. Patrick Liu went beyond and was able to get the lease sorted out for me. Alicia Conceicao provided excellent service and walked me through every step of the way explaining every function of the CX - 5. Alicia knew the vehicle inside out. I would recommdend anybody to Signature Mazda. More
Good service Sean the service rep. explained the invoice so there was no question or concerns. I appreciate their honesty didn't upsell me any service I didn't ne Sean the service rep. explained the invoice so there was no question or concerns. I appreciate their honesty didn't upsell me any service I didn't need. More
Service visit A recall repair was performed, even though Mazda Canada had sent an Information notice about it, but not the formal recall notice. My annual mileage i A recall repair was performed, even though Mazda Canada had sent an Information notice about it, but not the formal recall notice. My annual mileage is well below the warranty service standards, so I had to reach a realistic compromise. They agreed it would be absurd to go in for an oil change every 4 months with only 1400km driven in that time frame. I will be going in for the annual/4200km as a minimum instead (as long as I continue with that low usage). They were able to fit the after service car wash in before closing. More
Regular service visit Took my car into the dealership to be serviced. The staff was great! Sean took care of me, getting the paperwork in order. I wanted to know how long i Took my car into the dealership to be serviced. The staff was great! Sean took care of me, getting the paperwork in order. I wanted to know how long it would take & was told 2 hrs. That was fine. Turned out it was quick & that was great! I do have a recall but will do it at another time. I really liked the fact that no car wash meant $$ to go to food bank. All in all it was a good day! More
Over the moon It was an exceptional experience I have never felt so at home with the whole procedure from selecting the vehicle to purchasing and financing of my ve It was an exceptional experience I have never felt so at home with the whole procedure from selecting the vehicle to purchasing and financing of my vehicle, I would have never thought that it would be so easy and efficient and would recommend everyone I know to visit Signature Mazda . More
Semi Annual Auto Service I Have been dealing with Signature Mazda for almost 3 years and have found that the staff are knowledgeable, courteous, efficient and most of all, app I Have been dealing with Signature Mazda for almost 3 years and have found that the staff are knowledgeable, courteous, efficient and most of all, approachable if there is any question as to why things are being done when it comes to service. I have never been dissatisfied with any work that has been done on my vehicle! More
Regular service visit I took my car in to be serviced and was very happy with the fast, efficient service. The staff is very friendly and the waiting area is clean and brig I took my car in to be serviced and was very happy with the fast, efficient service. The staff is very friendly and the waiting area is clean and bright with plenty of room to wait comfortably. I appreciated the detailed explanation of the charges and being informed as to what, exactly, was done during the service. I thought I needed a new battery for my key fob. It was checked and I was advised that I did not actually need a new battery. I was very happy to not have been sold something I didn’t need. Would definitely recommend this dealership More